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Samsung India Complaints & Reviews

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Last updated May 6, 2024
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Samsung India reviews & complaints page 161

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I have purchased samsung refrigerator from vijay sales in 2016.
Ord. No: 114-lrd11-16so 56. I have already raised a complain on[protected]. Complain no-[protected].
The service person visited on 13th june and said that there is issue in compressor and will get that in 3-4 days and will fix the same.
Today on[protected] i havent received any call from service person and the compressor issue has not been resolved. It has...
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H
husenprince
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I will exchange my wrist tab a

Address:makka palace 4 th floor flat no :411 hodi bunglow variyavi bazar surat 395003

I had tab a date of 20/02/2020 and use only 3 days date of 23/02/2020
Power key not working i go to bhatia mobile salce excitive person ansutisfied answer ao many not exchange my tablat only softwer updat and them same isue just now not working samsung care not any reasone change of part any any qustion but not sollution just i had exchange my tab a device...
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Pranay p bhosale
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged Piece

Address:Flat no B 101 Aditya VIvaaz Ravet 412101

Respected Sir / Madam,
I purchased Samsung Refrigerator from Croma Wakad on 10.05.2020.
At the time of delivery fridge door got damaged from delivery person, I already escalated the issue to croma wakad & also to Samsung team.
But every time they are giving false commitment.
Yesterday I called customer care person of croma wakad (Call date & TIme 21.06.2020 3.42 pm )& he committed me will provide Rs 2000 voucher...
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I got the samsung led, model number ua32n4305arxxl on 18 june 2020. Led order id is od[protected]. I have been calling for samsun tv installation since 19 june but the person has refused to install the led. This has been very frustrating. Kindly follow up on the matter and send another person for installation. Help me out. You can reach me on [protected]...
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Sm Ansari
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missguided and taken extra charges.

Address:Delhi

I had registered a complaint on 18th of may with the complaint number #[protected]. A technician named (Deepak) came at my home on this complaint on 23 may 2020 and checked the refrigerator and said their is a gas issue and he said another technician named (Nasir) visit tomorrow and he will repair your refrigerator and then they charged (Rs.2500) for this issue and gived me a bill of (B2x service center) without mentioning the above complaint...
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bikramsgh1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non avilability of spare parts of washing machine thus rending it unseviceable and not owning nor giving any alternative to purchase new one

Address:Bikram Singh 68/3 Trikuta Nagar Jammu J&K Phone 9419133973 email [email protected]

I had purchased samsung top loading washing machine. It was giving good service i got it repaired from company twice before. Now again there was some problem in it and registered complaint to service centre. They diagnosed that its pcb or wiring is to be replaced and we will get components from company and repair it. But company failed to provide component and service centre denied its repair. The machine is otherwise in very good condition....
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O
Obisram
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refrigerator silver nano

Address:F-201, MAXBLIS WHITE HOUSE , SECTOR 75, NOIDA ,PIN 201307

My refrigerator is not cooling...
+1 photos
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Laxmiprasad Mohapatra
from Powai, Maharashtra
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Undue delay by cuttack service centre odisha

My led tv was inspected and the power board was taken by the mechanic mr. Dilip without a receipt. One month has passed but he has not returned. On repeated telephone to dilip and samsung service centre situated at cuttack in odisha there is no positive response. Please give necessary direction for repaiire of my tv

Dr. L p mohapatra...
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M
mrabhigoyal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tablet (samsung galaxy a 10.1 - wifi) not delivered yet

I had placed an online order for "samsung galaxy tab a 10.1 - wifi model" on 26th may 2020 at samsung's online shop. The payment was made in full via netbanking (Icici) and approved by samsung. The delivery date of the product was shown as 07th june 2020. However, even till today i. E, 20th june 2020, the product has not been delivered to me.

I have called samsung customer care multiple times, and also written a few mails...
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I have booked fridge on 27th april which was supposed to be delivered by 11th may. However it won't arrived. I contacted customer support which is useless and not willing to help. I then contacted ceo desk which at first won't take any responsibility but soon committed that any how it will get delivered by 20th june. But still no progress. They even won't accept their mistake....
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K
Kersi Engineer
from Hāora, West Bengal
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washing machine samsung wf 7652/suv/6.5 kg front load fully wm

I, mr. Kersi engineer of 84, lenin sarani, flat c/15, kolkata 700013 made a complaint in april 2020 for repairs to my washing machine which was out of order. Subsequently my complaint number was given ref. [protected]. Since then the local mechanic has called me 3 times (On 07.05.2020 from nos[protected] and on 09.05.2020 from [protected] and also another from [protected]) and confirmed if i still require repairs. I confirmed that i still...
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Rahul Chakraborty Chakraborty
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Suffering after purchase mobile

Address:asansol

I am purchase one samsung a30 ten month ago, now we are facing a problem with this phone one spot found on display, we have contact to tool free no and nearest samsung service centre excel service, they refuse to done this job, at present my mobile is under warranty, please find the attach photo.
Kindly do the needful...
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I have purchased refrigerator through flipkart, product was delivered on 15/06/2020 but till date the installation is not done.
Address - 309 b wing mit niketan chs kandivali mumbai 400101.
Land mark - opp st lawrence school.

Request no - [protected].

Ajay khandezod
[protected]...
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I am visiting service center from november 2019 regarding the complaint that it has an back body problem, when it is pressed from the back it have the sound like popup.. The speakers are okkay.. I have visited there 3 service center but the problem is not been resolved and around 8 to 9 rounds i have done of their service center.. One have just changed the battery battery which was in good condition and said that it has swelled.. I have bought...
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deepakcomplains
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung support is non profession and samsung is a fraud company.

Address:bangalore

Bought samsung mobile online with upi transfer, cancelled the order with couple of hours as i could see samsung is selling the same mobile for lesser cost in other ecommerce site, cancelled the order and waiting for refund ever since.
When samsung can debit the amount immediately from upi account, why cant it revert back the amount it took for a product they did not even ship immedialtely, called customer care they say the amount will...
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Address:At.Goradwadi,tal.malshiras,Dist.Solapur

Please solve my problem as early as possible
Because i have more difficulties without mobile camara......
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G
Govind Patil10
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Camera is not working

Address:At Goradwadi tal.Malshiras Dist.Solapur

I have purchased your company's mobile on date 22/1/2020 samsung galaxy s20...
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Rahul Chakraborty Chakraborty
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Suffering after purchase mobile

Address:asansol

Respected sir
I am purchase one samsung a30 ten month ago, now we are facing a problem with this phone one spot found on display, we have contact to tool free no and nearest samsung service centre excel service, they refuse to done this job, at present my mobile is under warranty, please find the attach photo.
Kindly do the needful...
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Address:Samsung service centre, Anna's arcade, statue , Thiruvananthapuram, Kerala

I had given my phone for repair on[protected] to samsung service centre, statue, thiruvananthapuram, kerala. They had told me to collect the phone on[protected]. When i contacted to know whether the phone is ready they told they haven't got the approval to give back the phone. It's been more than a day and still they are telling they haven't yet got the approval and need 2 more days for it. The phone had a problem of overheating and not getting...
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Alash singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding replacement of damage adaptor while watching tv

To,

The Samsung India Electronics Pvt. Ltd.

20th to 24th Floor, Two Horizon Centre,

Golf Course Road, Sector-43,

DLF PH-V, Gurgaon, Haryana- 122202

Respected Sir,

it is intimated that i bought a Dated: 02/02/2020 (make: Samsung and model no: UA32N443 ) from Sargam Electronics branch Sargam Electronics, Indrapuram Ghaziabad, UP . I've discovered...
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