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Samsung India Complaints & Reviews

3.1
Last updated May 6, 2024
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Samsung India reviews & complaints page 164

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V
VishalThakur21
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service not provided for home appliances

I have raised a compliant for my washing machine. Its been over 20 days the machine is not working and i have called over 15 times, but no one has ever cared to call me back or send an engineer at my home.
This is pathetic service by samsung. They sell expensive products in the name of service and at the time of need simply disappear.
Every time i call customer care, they tell me the complaint will be resolved in next 2 days...
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S
Sai Krishna Tte
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the mobile phone is fully damaged after preparing by service centre of samsung

Respected sir, i gave my mobile phone i. E. Is s7 edge samsung to samsung service centre at visakhapatnam for repairing 2 complaints i. E. Is front and back display & battery changing on the date of 19/05/2020. Then service centre accepts my mobile for repairing 2 complaints by taking 1000rs advance bill no [protected]. After 3 days i get call from service centre i. E. “ your phone’s 2 repairs are completed and very good functioning, so...
+1 photos
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R
Rohanjindal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not delivered even after confirmed delivery date of 28th may

Order #[protected] was places for samsung mobile phone. Yet it has not been delivered. Econ express is the worst courier agency. Google ratings or facebook ratings is 1 star for this courier company. Yet samsung for unknown reasons uses this bogus and cheap delivery company. Please deliver my order and request samsung india to ban ecom express forever....
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Manjeet ahuja
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bend Bend Bend- Samsung Galaxy A50 s

This is regarding my Samsung Galaxy A 50s, I bought this phone in the month of December 2019, and after 3 to 4 months, it started bending and till now, it bend too much. Because of lockdown, i couldn't go to Samsung service center, but yeah, Today i went to service center and there they behaved with me so rudely and didn't talk nicely. They told its not the company's fault, its your fault, and you will be charged around 4500/-.
Actually...
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Address:Delhi

The technician (Deepak) who came on my complaint to fix the refrigerator misguided me made extra charges as well as not fix the refrigerator properly still the refrigerator is still not cooling well.
Highly dissatisfied 😔...
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D
Dhruv vaghasiya
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i am facing issue of very slow charging

Address:Samsung Service Center ,Haveli Arcade , Gandhinagar ,Gujarat

I own samsung galaxy m30s, since last month i am facing issue of very slow charging even with original fast charger. I visited my nearest samsung service center at haveli arcade, gandhinagar, gujarat. But they are completely not interested to check my phone technically and repeatedly saying that its only bcoz of high temp.in summer only on other side i know that phone remains in ac room for 24 hrs all the day. They are not resolving my problem....
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S
SouPri
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Delay in Refund

Order id : #[protected].

Date of order : 28th may'2020
Date of cancellation : 28th may'2020
I've ordered a mobile online, and cancelled it after 30 mins. I've received mail from [protected]@shopping.in. Samsung.com regarding cancellation confirmation. Alreday 4 business days have passed and yet i didn't get credit in my bank account. I'm trying to contact them online via chat, but no one is available to assist. Tried...
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S
shawnfds
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no after sales service

The service team doesn't really care for after sales service of their own products. I am tiered and frustrated of calling the customer service team time and again only to hear that i will receive a call from supervisor and servise store in the next 30 minutes. But they have failed to do either despite multiple calls they are making me plead for atheir service yet they do not respond. I am mentally frustrated pursuing this. It was my mistake...
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Address:Satalite Ahmedabad

I purchased this mobile in january 2020. Since last two months my phone is not charging some time it remains 10percent. I contact service centre but they returns without repair what should i do...
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N
naveenkovai
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

security bug in the new samsung mobile - sm-a715fzbw, mobile, sm-a715f/dsm

Dear sir,

My sister in law recently purchased latest samsung mobile model-sm-a715fzbw, mobile, sm-a715f/dsm on 23 rd may 2020. We found security bug during our first use of this mobile.

Description of the bug: we have created a face recognition for this mobile with my sister in law’s face. When my sister in law tried to access phone she could get access and open the phone but my wife could also access the...
+5 photos
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S
Shitlaprasad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile not received

I had ordered for samsung g mobile online and was assured receipt of the item by 30.05.2020. However i have not received it so far. The tracking also does not help.

Shipped: your samsung order [protected] with galaxy a71 (8gb ram) has been shipped. You will receive your order by 30 may 2020. Track your order here http://shprkt.in/2lF1r

Please reimburse my money back, dont need the item now.

Regards...
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D
Domar koyu
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Not yet delivered.

Address:No idea.

My order is not delivered yet to me, even due date is over, it was in 1/06/20.
Please kindly look after that.
As soon as possible....
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Address:shimoga

Dear sir/mam
I purchase samsung refrigerator in pai international shimoga branch on date 30-05-20. The executive say that refrigerator amount 29000 thousand and also v-guard stabilizer is free then i purchased the refrigerator. The cash counter manager bill both v-guard 1500 rs extra. When i asked about stabilizer is free executive say that. But he debates over it very high pitch voice in shop whole customer sees to me when i feel...
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S
sumathomas
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service and not responding

Address:Kerala Jumbo electronics Thiruvala Pathanamthitta District

Sir, last months i am trying to contact samsung customer care regarding my samsung a7 phone display which was changed in thiruvala jumbo mobiles service centre on december 19th. After few days of changing the display again the same complaint occurs. I tried to contact them but they are not responding. Sir these people are simply squeezing money from the customers. Sir please do the need full for me. My contact number [protected].
Thanking...
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S
Shiv Adlakha
from Saharanpur, Uttar Pradesh
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2nd cover was missing

Address:Samsung shop india

I have ordered two samsung s20 ultra clear view cover.. Only one cover in parcel...
2nd cover missing

Prepaid order (Samsung shop)...
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S
sumathomas
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not responding

Address:Jumbo electronics scs junction Thiruvala 689101

Sir, i changed my samsung a7 display on december 19th jumbo electronics thiruvala 689101. But unfortunately the same complaints reflects again. I informed them many times, but no response. My invoice number is je[protected]. My contact number is [protected]. India
Sir please do the need full.
Thanking you,
Your's sincerely,
Dr sumod p mathew...
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L
Lakshit Bhelawe
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adapter damage

Address:Tekadi ,post gondegao ,Taluka ,Nagpur 440001

My adapter has been damage under 1 year, give me my money or give me new adapter as soon as possible...
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D
Divya Vora
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Fridge

Address:opera house

Model no / year: rt26fajyasa/tl/2013...
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A
Aviral Bajpai
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Fridge installation by engineer

Address:Sadana, Alambagh , Lucknow

No engineer has came to demonstrate the fridge. I have purchased it a week ago, and the salesman said me that the engineer will come in a day or two but it's been 8 day and no response was from the shop and no one came to demonstrate it ....
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Dear sir/ madam,
Mere phone me (Tvs credit service) emi loan ka lock lag gaya hai jabki phone cash me liya gaya hai...
Bill ki photo copy attach hai...
Mobile phone samsung galaxy a50
Imei no. [protected]...
+1 photos
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