Samsung India Complaints & Reviews

I was of the opinion that if a home appliance goes out of order or something goes wrong, it is better to make a complaint with the concerned company and let the company person review it. I think i was grossly mistaken. I have a 150ltr samsung refrigerator which developed some cooling issues 2 months back. A samsung personnel came and took it to the repair facility, charged us rs 3500 saying they have replaced some parts. It again stopped...

Hello i purchased samsung s8 mobile recently from samsung store with an offer of free wireless charger. After recieving the code on the new mobile i tried to apply the code to redeem the charger online but the website showed and error of invalid code. This error was shown again after a week and till now i am not able to redeem the charger which samsung is offering so i would like new buyers od samsung s8 to be careful and get a thorough check...

Model : rt40mams1/xtl
My above refrigerator is creating problem on and off for last 18 months and whenever i call the service engineer, he charges hefty sum.in total i have paid approx rs.15000/- in last 18 months
.
Most of the receipts are attached.
I want full refund of my money paid

Rajkumar dhanuka
Ec - 49, deshbandhunagar
Baguiati,, kolkata
Phone :[protected]...

Model no. : rt40mams1/xtl
This refrigerator is giving problems for last 18 months and for repairs i have incurred more than rs.15000.
Cash receipt no. Dt. Amount
6258 18/01/2017 460
7188 24/02/2017 5268
9950 17/06/2017 1224
T/720 02/08/2017 3820
Service centre :
M/s. G. R. Tech
280/1, bangur avenue
Block a, near modern school
Kolkata - 55.
The company is cheating...

Samsumg galaxy j7 max procured from 3g mobile world calicut on 17/7/2017 invoice no. 1/kin/4014. It got sucked and not even to power off the system. It happened within 13 days of procurement and we have given back the system on 29th /7/17 and they have collected the entire box with charger and assuring that we
Will replace the set. After two days they informed that it is software damage and we have replace the software. But i requestd...

My phone details
Imei: [protected]
Model name: sm-j200g
Manufacturer: samsung
Carrier: reliance jio
Last activity seen on: jul 30, 2017

Registered date: nov 9, 2016

Last location: https://www.google.com/maps/place/CADD+Centre/@30.3032896, 78.052533, 19z/data=! 4m5! 3m4! 1s0x0:0xb98d465b604e9f12! 8m2! 3d30.30326! 4d78.052687? Hl=en

Name: narendra panwar...

More than a week and samsung is not able send their technician on time.. After continuous followup they send a technician and he goes back after checking the fridge because for the problem my fridge is having they will send some other one on next day... Again 2-3 days passed no one came and contacted me, while this i was mailing and calling them. After 2-3 days of calling and following i receive a call from their technician who was talking...

I registered a complaint for defect in led panel for 32 inch smart led tv.
Till now it has not been resolved and service center makes new excuses very week and postpone to a new date.
Within 8 months of purchase the led has defects in it.
Tv is within warranty period and i am not getting any satisfactory response from samsung. Request number - [protected]....

Respected sir,
I had already registered a complaint in indian consumer complaints forum on 22/6/17, with complaint no (Samsung india complaint status update [id: 1608472]). Today when i visited the site & i found that it is marked as resolved. This marking has done without my knowledge, that's why i'm registering this as a new complaint.
I have been registered a complaint about the refrigerator which is not working properly...

Samsung service center given me wrong commitment and till now from the past 1 month there is no proper responds. I gave my led tv for service. They said main board problem to proceed further they need advance payment for the part. I gave advance rs.4000. Then again they sai plasma prblm again rs.3000 part have to change. I declined the service and asked for my advance back. At the same time i made a offer to take the tv without servicing...

Dear sir,
I was facing many difficulties without my phone. My phone creating the problem in mother board. I was submitted my phone twice in last one month last i was dated 27th july 2017 submitted in service center : [protected] maa communication address?: a-180, ground floor kotla delhi-110003.
Mobile sumsung j2 model no. Snj200gzdhins
The customer care said that your phone crating some motherboard problem we solve...

This is a complaint against bir electronics pvt. Ltd. Guwahati and samsung service centre for their terrible handling of customer service towards repairing my refrigerator with model number rl41wcps1/xtl. I had problem with my refrigerator as the top portion of the fridge was not cooling but the freezer below had no problem. Few samsung people have come and checked after repeated calls but the issue wasn't resolved and then the fridge was...

Reference: complaint reference no. [protected] of samsung a7i model mobile phone amounting to indian rupees 26, 900/- (Registered mobile no. [protected])

It is needless to mention here that i am a citizen of gwalior (Madhya pradesh)- india and having registered mobile no. [protected]. I am very much fond of your renowned samsung company. Really, it is a worldwide and reliable company in the world. I feel proud to say that not...

We are complaining from last 3 months (Dated 17.05.17) but the company didn't take any responsibility. Still we get call from company for technician visit. For last 3 months number of technicians had visited but problem has not solved.
Now why another technician wants to come? They couldn't found problem yet? How many people will come to see the problem? And how many months we have to wait? Do you feel that we have to wait till warranty...

I have given my samsung j2 mobile on 19th july to samsung authorised service centre at aashiana lucknow, they said come after 2 days then they said came on 29th july.
Then today on 2nd august i bring my mobile without repair due to service centre misbehaviour.
Customer care number : ccn03233 118
Samsung service center 3 region : uttar pradesh city : lucknow
Service center:cooling point
Address:k2-16/17,...

I have bought 8 samsung acs in oct 2016, and requested the first free servicing under warranty as one ac is defective and 3 others are not cooling / leaking water.
The first call for servicing was made on 30 july and have been followed up with multiple calls to the service center.
Each time, the response has been to assure that the technicians would visit during the day. Thus i have spent 4 days at home just waiting for the...

I buy samsung site online mobile phone model no on5. But this phone function and camera is not good as expected and universal samsung. I talked to samsung company they refuse to return it. They told that if there is any damage in phone we will return it but in this case we cant return that even if having camera issue so go to the samsung service center and repair it....

It's been 17 days since i ordered a pair of gear iconx from online samsung shop on 15/07/17 and been checking the status of the order regularly, but in vain. It's still reflecting "processing" since then. I've made several calls to the customer care and haven't gotten any help from them either. Each and every one of them say that they're putting it on priority basis and it would get dispatched within 24 hours, but several 24 hours have gone...

The complaint no. [protected] has been escalated to hq, as per toll free number - complaints.[protected], as per status at 19.00 hrs on 1 aug - so they are helpless..
On 1-aug around morning hours, mr mayank from social media complaint escalation was very polite & thorough gentleman, who had all intentions to help resolve problem & get fridge repaired today itself.
Later-on on 1-aug mr sandeep (Of same team) called up to...

Mere phn. S6 7 ka touch automatically chala gya but care wale except nhi krr rhe h pic warranty m repair karne ko what should i do. Company chahe toh pic check krr skti h khi b tuta ya scretch b nhi h pic warranty m h otherwise notice bhej du court k thru pls sirr help otherwise company as bharosa uttt jayega nd touch automatically gya h chae toh phn. Dealar se conform krrr le aap...