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Samsung India Complaints & Reviews

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Last updated May 6, 2024
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M
manojsejwal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad behaviour from samsung

Address:110030

Hi,
my name ia manoj sejwal from new delhi, , i bought a samsung phone model no A-7 2016 from croma saket on 3 dept 2016 . on 25 july 2017 i am not able to excess my phone because i can see blue ink on my phone screen, , i took that phone and ask service center okhla to help me .instead of helping they said you have drop this phone and will not change the screen at same time they said if you want to repair your phone you have to pay...
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R
R.NAKUL Goyal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

convertible refrigerator

Address:122018

We purchased new refrigerator on 18.10.2015 from vijay sales gurgaon. Since last one week we are facing problem that it is not working. On tuesday: 25th july we lodged complaint with customer care. Engg came next day, on 26th and checked the problem is with sensor.
This is quite surprising that in just 20 months this problem has come in from such a new product.
We need immediate attention to replace this part (Without any additional...
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S
Surjeet Jaiswal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

facing same problem again and again but device getting not replaced.

Address:Hyderabad, Andhra Pradesh, 500088

I have visited samsung service center tarnaka hyderabad, 6-7 times and still facing the same problem of overheating issue not able to access any application every time. Earlier i asked them for device replacement but they denied. But i have been facing the same problem again and again although they repair every time but they are not replacing the handset. My warranty will be expired in oct 2017. If the problem doesn't resolve permanently...
+2 photos
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G
Gayatree
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

monopoly of nashik service center and no help from customer care

Sir/ madam,
I purchased a 2 door refrigerator in october, 2016. Ice is logging in bottom section. I called your customer care on 10th july, 2017. They suggested me something. I followed that, but did not work to solve my problem. So, i called again to your customer care on 15th or 16th july and request him to send a technician/service engineer. I got a message, listing that my product request number is [protected] at 8.15 am on 17th...
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R
Rajeev Batham
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung refrigerator double door

Address:New Delhi, Delhi, 110096

I have purchased samsung refrigerator last year 2nd oct.2016. From last 2 days refrigerator is not working. Samsung sent their engineer and he checked and found gas leakage. He told me that another engineer will visit and fill the gas. When i asked reason of gas leak in such short period, he told me that due to karbon in your area it happen. My question is why and how gas leak in such short period however we have another refrigerator of different...
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A
Anoop Vasudevan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

40" led hd tv

Address:Thiruvananthapuram, Kerala, 695133

Dear sir,

I have been a samsung well wisher before but not now because of the sick service and rude manner behavior of your team members who has been providing service to me. I bought samsung 40inch hdtv on 17th of this month form one your dealer qrs in trivandrum, kerala. Unfortunately my bad luck the tv was not working which i launched a complaint on 22nd of this month which i received the service order no as [protected]....
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P
PArx
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

25000mah vt power bank, + 64gb samsung card

I have purchased samsung — 25000 mah vt power bank, + 64gb samsung card few days ago and when i opened the box and try to see by swtiching it on, the light was flicking but when i tried to recharge my samsung mobile with it was not charging. But when i tried to charge the powerbank it was showing that it was not charging.

So i would kindly inform the samsung enterprise to either replace it or send my moneyback. I would say...
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A
ariesprit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung galaxy note 3 problems

My samsung note 3 is going through with several problems such as,
S pen not not working on phone, but used on other note phone pen is working
Media storage stopped - this window appears whenever opened gallery, files.
Memory card not readable.
If removed memory card and data kept on phone storage, still music, photoes are not visible in gallery nor player
From past 2 -3 months i have given my phone in service...
+1 photos
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E
Er Riyaj Ali
from Bareilly, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung mobile c9 pro

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:There is no website only app smart tutor and samsung care centre

Maine samsung c9 pro mobile liya hai 20 june 2017. Ist day se mera phone main problem aa rahi hai jab main mobile data on karta hun phone apne aap lock ho jata hai. Is problem ne mujhe pareshan kar diya hai. Main care centre bi gaya tha uno ne software update kar diya par fir bi koi solution nahi nikla. Samsung smart tutor se baat ki jo jo uno ne karne ko kaha sab kiya. Ab main kya karu samsung wale kahte care centre jao care centre jata...
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B
Bhabani Bhattacharyya
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

repair of a micro oven vis a vis cheating of money by your engineer shri subhajit saha, mobile no.7603062138

Address:Kolkata, West Bengal
Website:www.samsung.com/in & [email protected]

I have been using one micro oven of samsung product. Recently following a trouble viz. 5e cropped up, we sought the help of your company through bsnl [protected]. Accordingly a product service request vide no. [protected] was registered on 21/7/2017 and that was sent to my mobile number. A phone call came from samsung office i. E. [protected] on the same day as to the information of sending an engineer when we categorically told him to send...
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H
Hi Rolland
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung service center always trying to charge 6k always

This is absolutely scam always telling something or the other reason and grab money from the customer... Products are not at all... They never agree the fault.. Always blaming customer... My j7 display liquid was bleeding.. Even though there are multiple reasons still they blame customers.. It was never broke.. It was in my hands and the liquid started bleeding, even im explaning they never bother to listen and updated job sheet as internal...
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P
Peep
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

company didn't care about customer product default as i requested for the replacement of new smartphone under a month of purchase

Address:Moga, Punjab, 142001
Website:[email protected]

Sir, i had bought a new samsung s8+. I had bought it due to the samsung no.1 brand, better quality product with excessives techniques and innovations. But i got frustrated when it gets technical default just within a month it stops charging. All my perosnal data get lost from it. As i have invested a huge money on this smartphone i didn't want to repair my phone i wish to replace it. Your customer didn't satisfied with the product as i wish...
+7 photos
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B
Badal sushil
from Sonipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

winner

Address:Sonipat, Haryana, 131001
Website:[email protected]

No, [protected] samsng: your mobile n0 has won 95 lakhs rs in samsung award. For claims send
Your name,
Mobile no,
Age, address, sex, occupation

To: [protected]@mit. Tc secend time this no [protected] samsung: dear winner,

Your certified winning parcel containing a demand draft of rs 95, 00, 000.00 (95 lakhs) & mobile phone have arrived in india and will be delivered to you by our agent...
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Jayashree Ganesh
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

washing machine

Address:Chennai, Tamil Nadu, 600041

We purchases a samsung wf550b0bkwq 5.5kgs front load washing machine on 22.10.16. Its hardly five years and the machine has already started giving troubles. The drum gets struck and sometimes doesn't move at all. This does not happen always but. I had booked a service call and it was diligently attended by a service engineer.

The engineer just switched on the machine, took a photo of the serial number and then said the problem...
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M
Martinrokz
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

c9 pro display issue

Address:Mumbai City, Maharashtra, 400074

I bought this phone 1 month ago today suddenly the display is blacked out. The service center guy is telling this is not covered under warranty. They told me there is gap between display and screen. How did the gap came this manufacturing defect. The service center guy informed me that this issue comes when the phone is dropped or banged. I told him to check if my phone damaged. He gave a confirmation that there is not a single scratch on...
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R
rajeevahuja_25
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator complaint

It is to mention here with high disappointment that i registered a complaint for my refrigerator vide service request no. [protected]. I have been trying to rectify my problem for last 2 days, but unfortunately, despite of getting assurance from your customer care representative, thrice in 2 days, my refrigerator could not get repaired yet.

I had very high expectations with your reputed company.

With a hope, i...
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Psrk Prasad
from Palakollu, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator was not cooling

Address:West Godavari, Andhra Pradesh

Dear sir
We purchased refrigerator from whynot showroom eluru on 24/12/2016. The product name is samsung smart convertable fridge with 3 star rating around 270 litres capacity. The refrigerator was not giving cooling from 25/07/2017. So i request you to send a technician asap to the below mentioned address.

Psr krishna prasad
D. No: 6d-6-1
Near rama bazana temple
Southern street
Eluru 534001br...
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A
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung customer awaiting crisis

Hi, this is Aman Agarwal
I have bought a Samsung mobile i.e. Samsung galaxy j7 prime on 25-october-2016
Today I want to ask you that do Samsung wants some more casualties to be happened due to exploding of their mobile phone or Samsung mobile services is against humanity .
On 8th of July 2017 once again a havoc waited to happen but sudden measure were taken by me to protect me and my family, as there was electrical...
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R
ramanpadma0123
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung-led-tv

Address:560040

Hello

Still i haven not received any status.

Your executive came and took the photo of tv and went.

And to day i got a call from samsung - it costs 12k and to be replaced.

Once again i am telling - why should i pay the money - for your tv - which is a worst product. Do you think i am a mad?

I am not going to pay any single paise - since it is only 1-year old product...
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S. Irshad
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

battery replacement of mobile model j2 16

Hi, it is to inform that a mobile model j2 16 was purchased from a samsung authorised showroom on 30.9.2016 now the battery of rhis mobile is not working properly. I visited your authorised service centre choice electronics, but the service executice has refused to change the battery due to swelling. Howevere, there is no any term and condition mentioned in the warranty card (Receiced with mobile) that a swell battery will not be replaced....
+1 photos
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