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Samsung India Complaints & Reviews

3.1
Last updated May 6, 2024
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R
Ranjith Balagopal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty working battery with 8 month of newly purchased galaxy s7

Address:Thrissur, Kerala, 680506

I allways been a fan of samsung phones, allways bought their newly relased phone. I had a love for their technology. Unfortunately everything busted to ground ever since i bought the galaxy s7 one of their flagships,.

Its only been around 8 month since i bought it, around 3 month before the battery started acting weird. Some time gets back of ony 3 to 4 (Screen on time) when the offical tested backup (Screen on time) is around...
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Ridit Negi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service blaming the customers

Address:Faridabad, Haryana, 121003

The service centre at nit5 faridabad haryana has such poor service they are not able to resolve my issue since the last 1 week they even blamed me for the issue the behaviour of the employees is disgusting they donot even provide a standby device, they were having the device and they blamed me for the unauthorised software, the pathetic employees and service is what is my main concern and i want to inform i bought the galaxy a5 2017 model...
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M
Muthanna3
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

40j5100 102 cm (40) led tv (full hd)

Address:Bangalore Urban, Karnataka, 560043

A letter from my father, emailed to samsung more than 12 hrs ago, no response from them. It is regrettable that samsung should harass a couple who are both senior citizens, in this manner. The names from the original email have been deleted.

I had called the complaint centre yesterday (At~ 1725hrs) more than 24hrs ago and spoke to -, he was helpful and assured me that some senior would get in touch with me, in one hour. But...
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samirkumardey
from Arambagh, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

improper assessment by samsung service engineer for repair of micro oven (model 731 kds)

Address:Bardhaman, West Bengal, 713213

A microoven (Model 731 kds sl no. 0344) was purchased on 09 apr 14 at durgapur (Wb) india. The machine was working well till 25 jul 17. On the day i observed that there is irregular power supply in the machine and for that sometimes it is working and sometimes not. I registered a complaint at samsung delight service[protected] on 28 jul 18 vide service request [protected]. Service engineer (Mr sanjib) attended the complaint on 29 jul...
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S. k. M.
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung led tv 32 inch full hd

Address:400101

I had bought a samsung led tv model ua32f5100ar in 2013. I rarely used my tv and in total it won't have been used more than 6-7 months in last 3.5 years as i usually am not home for long. Few days back my display was not coming, however, the sound etc. Was fine. When the samsung engineer investigated, they said it would cost rs. 22 thousand to repair this. I was shocked because i had purchased this tv in 31k and now a days this kind of model...
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sanjaygaria
from Dharwad, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile phone s8

Address:New Delhi, Delhi

Dear sir and mam,

I sanjay kumar residence h. No-h-49 nanak pura of new delhi moti bagh contact number [protected]. I am a very satisfied client of yours, when we talk about samsung the first thing that comes in mind is that the samsung in today's time is the most leading brand and no 1 brand. My whole family is using samsung phone from a very long time we have a7, s7edege, a5 and so on. When somebody ask me to refer a good...
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Shinjini Sengupta
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung fridge

Address:Kolkata, West Bengal, 700008

I bought a fridge (320 lit) from sales emporium (South), kolkata on 26.04 2016 for rs 34500.
It started to malfunction (No cooling in refrigerator due to main pcb and d/sensor defect which was replaced on 20.09.2017.

The same problem recurred in may 2017. On 30.6.2017 the service centre was called for. The service engineer states that the unit must be shut down and kept open at regular intervals to prevent blocking of...
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shreyamit
from Pachperwa, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung note 4 performance

Address:Lucknow, Uttar Pradesh, 226010

Hi team samsung,

This is regarding my samsung note 4 phone. I have purchased two samsung note 4 handset online @ 32000 each. Out of which mother board of one handset dead within warranty period and second one with in 15 months only. I have visited your service center in lucknow hazratganj. On my first visit after checking they said it’s a software fault and on my second visit they said it’s a mother board issue and you...
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Manoja Sahoo
from Gonda, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung washing machine

Address:Cuttack, Odisha, 754028

Dear sir,
Please find attached bill and see what's the wrong and my complain is this service center had used new parts after service agent asked during check but did not checked due to power cut, he asked parts is new it will run and he gone his office then i checked after power come the same problem come, immediate inform to service center and agent but they were not listing please solve the mater.
Manoja kumar sahoo
[protected]...
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J
jayasankerpg
from Gauribidanur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone became hang & touch pad complaint

Address:Thrissur, Kerala

I am a samsung customer i bought samsung j14g (Imei no.:[protected]) on 10/04/2017 & it got complaint on 19/4/17. The reciever was not clear. And first service was conducted on 19/4/17 and they softwared the phone. On 12/5/17 the same problem repeated again the softwared the phone. On 16/5/17 they repalace the audio reciever. On 7/7/17 the board has been replaced on 29/07/2017 the phone became hang and i approach the same service centre...
+4 photos
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M
mahesh tungar
from Yavatmal, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung s7 edge olympic edition screen replacement

Address:Nashik, Maharashtra, 422004

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J
Jayesh Rawani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

note 5 display 2 time got off after spending 72200

Address:Mumbai City, Maharashtra, 400071
Website:custmuer servies

Hi team,

I am a i phone user earlier so last year i switch to sanmsaung note 5,
While useing this phone i was very satisfied with feature and camera and all the things which have in my note 5, but there is some meager issue going on with customer services i believe..
1st incidence my note 5 display got broken with light pressure and it costed me 10600. I repaired from saumsung serves center which is located...
+1 photos
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R
Ratnesh Kumar.
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung charger faulty

I purchased samsung charger model no - ep-ta601be on 31 may 2017 through amazon online. It is not working since last 10 days. Request change the charger. Warranty card has also misplaced. Kindly change charger for 4000 mh mobile charging so that i can believe on samsung company. Thanks. I am looking forward for your kind reply. An early action and kind cooperation will be highly appreciate d....
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Manohar.moksh
from Hojai, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint not solved till now.. from 12.07.2017

Address:800025

Dear sir,

I registered complain to samsung company call center on 12.07.2017 service order no. Is..[protected], but after two visit of of company technician problem is unsolved, i surprised when i received sms on dated 22.07.2017 that (Your problem has been resolved and rs.0 payable) but reality is refrigerator is on same position. After few minutes got a new sms of new service request no..[protected] which is not register by...
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S Padma
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

galaxy a7 2016

Sir
I have purchased galaxy a7 2016 in the month 23/03/2016. (Invoice enclosed).

Unfortunately my handset fell from my hand and touch and display was broken. As the damage do not come under warranty i got it repaired sai keerthika electronics (Samsung servicing centre) in srikakulam district, andhra pradesh, india., by paying the amount for the damaged part. (Invoice enclosed)

At the same time the personnel...
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sanjeet.biet
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung j5 display delivery related...

Address:Muzaffarnagar, Uttar Pradesh

Sir my name is sanjeev singh from bachan singh colony. I went samsung customer care 15 days before (11/07/2017) to change the display of my j5. A staff member named vishal told me if i did not demand any bill the samsung customer care offer me the display in 2500 which price was 3100. But i told him clearly that i want original samsung display with bill he try to mislead me but i refused. After that he told me if i don't demand bill it will...
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Kavisreddy
from Nagar Karnul, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator

Address:517505

My double door refrigerator stopped working two weeks ago and i complained immediately to the customer care
The technical person did not even contact and moreover came after three days. He left saying a part has to be replaced for which i placed an order, at that time he said it will come in three days and it is now ten days. I'm calling customer care everyday, they say the technical person will contact and there is nothing from them....
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मनीष मेहरोत्रा
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against service center

Address:Moradabad, Uttar Pradesh, 244001

My name anurag mehrotra. My wife pinky mehrotra bought a samsung tab sm-t805ntsainu date 21/10/2014 in 44000/₹ with two year protaction plan extra charge 6600 from chodhry interprises chudhry complex bazar ganj moradabad.
I have visited date 17/3/2016 samsung mobile sevice center c-8 pandit shanker dutt sharma marg opp. Police station civil lines moradabad to get my mobile phone repaired as i was facing problem of mobile going chrging...
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M
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint on shop.samsung.com

Address:500085
Website:www.shop.samsung.com

I ordered samsung gear circle on shop. Samsung.com on june 16 2017, i haven't recieved my product from shop. Samsung.com and even any information also from samsung.com website. When i am calling the customer care they are asking me to wait for 72 hrs or 48 hrs. But i am not recieving any information from them. I want the details of my order. Hope i will get my order....
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1981manish
from Shahganj, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

data cable not replace

Address:Varanasi, Uttar Pradesh, 221002

I submit phone with charging problem in date 19.7.2017 then only mobile charger jack is changed but data cable of charger not replaced.. Then charging problem continue then another time i give data cable to service centre ramkatora date 25.7.2017 but in service centre my data cable not replace in given time... My phone and charger in warranty period.. And i given all bill in date 19.7.2017 but my problem not resolved...
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