Samsung India Complaints & Reviews

This is my customer reference number [protected].

I would like to raise a new complaint for the same problem as it has not been resolved. When i called the customer care and explained they said they can't help me and while raising a new complaint they hung up the call.
It's been more than a month i am trying to get hold of some higher executive to resolve my issue.
My number - [protected]...

I have purchase new samsung suhd smart led 49” model 49ks7000 on 9th july 2017 from reliance retail limited times square, andheri-kurla road, sakinaka, mumbai 400059i. Invoice copy is attached.

The item was delivered to me on 10th july 17 evening and subsequently installation technician of reliance visited to fix the wall mounting and install the tv.

During power on it was clearly identified that the remote...

On 3rd july 2017, had lodged a complain for the touch issue in the microwave within the warranty period. They placed the order for the touch panel and then refused to replace it at home and asked us that they would need to carry our product to their warehouse for better delivery and monitoring.
After multiple follow ups, we got to know that the panel didn't had the issue but the knob had, so they have placed the order of the same....

I purchased samsung front load washing machine two years ago. After just one year i started facing issues with my machine.in last one year i have called technician 2-3 times already. This time when i called the technician again i called their free number (Ref no-[protected]), one technician was sent afte 10 days and he informed the wiring has been
Damaged and the replacement will cost me rs 6000/-!!!. The
Technician told...

I have bought samsung mobile on 14-7-17 with 2 years warranty but on the 3rd day it self i found an issue of charging port loose issue and then i have contacted customer service and that lady is not even know what is the meaning of replacement and exchange, then i asked for senior and she said no senior she will arrange a call back after 4 hrs but nothing happened, then i called up the customer service and explained the whole thing but still...

I am writing this complaint for the 20th time or even more as no resolution has been provided to me since my first complaint on 14th of july 2017. I bought a refrigerator with convertible freezer 345l (My biggest mistake in life) on 13th of july 2017 and since then i have been complaining about the freezer having problem of moisture/condensation. I have had more than 8 engineer visits and nothing has been done till now. What a shame for a...

Dear sir/ mam,
I owned a front loading washing machine (Model no. Wso702wknsat35pcb) since 3 years. Few day back it stopped working. We raised complain with samsung customer care centre assuming that its best company which value its customer and give best service, but our believe got break when your service engineer reached our home and by putting only ear telling that we need to change motor costing 4000.00/- inr. We tried to approach...

Request you look out the matter immediately, and take necessary action in favor of your loyal customer, to avoid any legal action which destroys your image. This has to draft with much regret about complaint regarding your service center yash enterprise indore (India). I have replaced my lcd display a global leader like you are providing below standard and lousy products and took undue advantage by charging higher prices,...

I have done a complain regarding my 32 inch tv samsung on date 20th july 2017, they assigned me engineer on date 21st july, engineer come to my home and checked my tv, he told a power problem in your tv and ask for part replacement, i allowed him told to bring the new part and apply in my tv and make it run soon he taken the request and i got a message in 3 to 5 working days your part will come with engineer, now its more then 11 days no...

I given my samsung phone on 27/07/2017. Model no:-sm-j200gzdhins... To your customer care centre @ a-180, groung floor kotla. New delhi:-110003.
And he gave me the date to collect the phone on 31/07/2017. But when i went there they denied to give the phone. Everday i spend 3 hours in this process in service centre. And still they said come another day... Please look in to this matter.. Why they do, nt give satisfactory service to customer......

I bought samsung digital inverter technology in december 2016 from tata cromo, delhi. After operation of one month we observed that all vegetables freezes in the vegetable box even if the temperature settings is on minimum. Its been 8 months i am struggling with samsung service engineers. They have replaced pcb, temperature sensor, duct wall of my refrigerator but we can see no sign of improvement in the vegetables. Even water kept on the...

We purchased two pieces of samsung led against challan no. [protected] customer code[protected] product code[protected] and[protected] dated 31/10/2016. The reception of the led is blurred and black linings are appearing.

Please fix the problem immediately.

Pt ganga sharan sharma education trust
3/112, vasundhara, ghaziabad-201012
Mob: [protected]...

I am kapil khandelwal purchased a samsung new phone j7 prime @ 17/6/2017, but within a month one side speaker of hands free is not play properly. Saturday i went to samsung authorized service center (Ranjit hanuman road, mhow naka, indore). Firstly there was no attender to tell me that you will have to take token for your turn, after 30-35 min one of your executive told me that plz take token and wait for your turn. I said ok and after 40-45...

Sir i buy a samsung galaxy j7 prime and tell them that i am giffting this to my brother who will use this in australia 17/7/2017
He use this cell phone here 3 days with indian sim.
When in australia he use his vodafone sim its shown regions lock. I complent it to samsung by mail and toll free no. They geve me some suggestion only by mail. That suggestions was not valid.
Australian samsung care demand a regions code but...

I submit the phone samsung galaxy y mobile in the maa service center, kotla mubarak pur, delhi on 26.07.2017, and the executive told me that i will get a call from the samsung service center about the expenses in repairing the same, regarding the expense in the phone repair, but i didnt get any call and yesterday i got msg that my phone has repaired and collect the same, when they didnt ask me about the expenses accepted to me, whether i...

Samsung india — 2-years old, not cooling-double door model-0339 rt-36 hdryesa
Dear chairman - md, samsung india.
2-door rt-36 hdryesa/tl purchased 25-may 2015 - model-0339.
I am shocked to learn that 2-year double door - 325+ ltr-old fridge (High-end - model - invertor technology) has gone unserviceable; which was, never moved from its original place.
"no cooling". Complaint no.4242.033.104 dt 31-jul
Warranty...

Dear chairman - md, samsung india.

2-door rt-36 hdryesa/tl purchased 25-may 2015 - model-0339.
I am shocked to learn that 2-year double door - 325+ ltr-old fridge (High-end - model - invertor technology) has gone unserviceable; which was, never moved from its original place.
"no cooling". Complaint no.4242.033.104 dt 31-jul
Warranty told by help-line-to be 1- year? Fridge reads 10-years - compressor warranty?br...

We bought a new refrigerator on 15th july (Bill attached). It was delivered on 24th july. The refrigerator has damage (Swellings on one side) and the freezer door is a little loose.
Two technicians have already visited and have registered the complain.
We have spoken to the dealer but he is not ready to replace the fridge. He said he will repair and give it. As this is a new fridge, we require a replacement....

I putt my mobile phone for charging afer 1 hour i cgeck my phone itz screen is broken immediately i visit to samsung carecentre i told about my problem they ask me for new touch and display in rs5500 but it is in warranty (If phone fmget blast during charging who is reaponsible for it if we met with an accident or get any physical damage who is responsible for it?...

I order for 32 inch led tv through amazon.in on 26th july, i was very much happy to receive the delivery of product before 24hrs and it was delivered on 27th july before 9.30 am. I called customer care on 28th july as i was asked to call on toll free number - i registered my request with request number - [protected] for arrange the engineer for installation, no person turned on 28th july, i called again on 29th july and i was assured that...