Samsung India Complaints & Reviews

I bought my samsung galaxy s8 phone on 13 july 2017 and and was assured to get wireless charger by getting the coupon on my galaxy app.
Since then i have mailed to my. [protected]@samsung.com many times for this issue. They suggested me to use the primary sim that you used for pre booking in slot 1. I did the same but i haven't received any coupon. After that mailed them many time but i haven't received any reply from them. I have contacted...

I am fed up of samsung service and its # customer care response system. I have got a call from nidhi who told me she is speaking from the head office of samsung in india and that my complaint will be resolved within 24 hours but its been more than two days since she said that and nothing has happened as of now. I want an immediate resolution to my problem which is related to the samsung refrigerator with convertible freezer that is not working...

I have purchased Samsung Note 4 with Invoice Date October 17th 2016 through Flipkart. I have given Samsung Note 4 (White) for repair which was under warranty (more 3 months) on July 24th 2017 @ 12:10 Pm. Executive told that it has a blank display and it will be repaired under warranty. But after some time (12:48 pm) service centre management called me and said that mobile has been pressed and it will not cover under warranty. They told it...

I submitted my c9 pro for an update at alphabetical business machine pct ltd today at 10:17 am and i have come take my mobile and now they are saying we will give it to you tomorrow. Does it take a day for an update on a regular customer of samsung and i trust it but is this kind of service samsung provide to its customer. My number is [protected] you can check how many mobile i have taken from samsung im very dissapointed with this kind of...

Hi, this is prabhakaran and i bought refrigerator from your brand. But light got fuse after one year. I went to service center for buy a bulb. They replied me which i need to raise a complaint and then service executive will come and replace the bulb. But the bulb cost rs. 70/- and service charge would rs. 240/-. Is this the policy to make money from customers for your company developing. I feel this is totally cheating process....

Hi,

I purchased a samsung mobile from amazon online 2 months back, now, i am facing some issues with mobile. To resolve this issue, i went to samsung service center (Singhwani telcom) located in somdutt plaza, kanpur up but nobody was willing to attend me and behaving very rudely. Even after that somehow i calmed myself and politely requested them to repair my mobile (As it was in warranty) but one guy from service center...

I had placed order for samsung j5 online on samsung estore on 20.07.2017. The order no is :[protected]. The delivery time was 5-7 days. Today 7 days have passed and they have still not shipped the order. When i call customer care they just say that once the order is shipped i will get a sms but they don't know when this is going to happen. There is not reply for my mail sent to samsung also. I am regretting of not buying the mobile from flipkart...

I smt. Lakshmi rani. P, have purchased samsung tv 46h7000 from sonovision, guntur, andhrapradesh bill dated 7-1-2015 wide number se-5130. For rs 119900/- and it was suddenly not working from 1-1-2017 and a complaint was lodged and immediately, and the set was under exented warrenty of bajaj aiiianz wide policy number oc[protected]-00273480 dated
[protected] a man named amanullah came and inspected saw the documents and told me that...

Hi had placed an order on samsung e store order[protected] on july 11th 2017, even after 15 days its not shipped, on chat they say to call, on calling customer care they say to email, on email there is no reply, even i have asked for cancellation but that also has not happened, disgusting services by samsung store, my money is stuck with them, i have called numerous times...

Dear samsung

Today i got my 1time free screen replacement done for my s7 edge.
I have belw query:

1. Was unaware that it extracts processing fee/ labour charge as not informed before while buying & 1st day at service centre.
2. Why was i charged for screen replacement with amount rs 692 additional to 450 labour charge if its one time replacement (Gh97-18533b - mentioned in bill & explained as plastic/...

I am kapil gohel i bought a samsung inverter ac on 7 nov-2015 after 1 year and 8 month i complain samsung service station ac not cooling and led continue blinking problem. After 2 days engineer visited the side and checked the ac he is not found problem and he said you have to reached outer unit in our office for problem found. So here i get the charge for gas. And after few hours he said me ac circuit pcb need to change i agreed all things....

I have purchased a galaxy s7 edge in feb 2017. Now it has a problem in display.
When i went to the service center, the guy over there told me to give 15 k for display repair.

I said my phone is in warranty so he replied that it is damaged, don't know the reason, my phone doesn't have a single scratch on it. How even could he deny me to repair the phone. That is insane....

Sir / madam, this is to inform you that i have purchased two samsung tvs from m/s meharsons electronics pvt. Ltd., sco 1096, sector 22-b, near indusind bank, chandigarh. Model of tvs are ua40k5570 and ua32k5570 on 29th jun 2017. At the time of purchase i repeatedly asked the dealer - mr. Satbir singh, whether both the units were display units or fresh. He, confirmed me that both the units were new and company packed and not the display units....

I amit kumar gautam i bought a samsung split ac on 18-jun-2016, after few month later on 20-apr-2017, i logged a ticket for ac not cooling issue in samsung call center and after 2 days engineer visited the side and checked the ac and found some leakage problem. Same day he forwarded the call to gas filling engineer and gas filling engineer visited the side and checked the leakage and found that cooling coil was leaked and he repaired the...

Washing machine motor replace which is under warranty to be replaced as a priority since its almost a month we raised the complaint. However when i speak to samsung guys, they say that since that particular model motor is not available they are asking me to forget it and by new one which looks very worst to any dumb guy, but not sure how come those guys can speak such kind of language particularly am dealing with one guy who is not letting...

My last visit in samsung service center (Okhla) for my galaxy s6 problem touch is not working but service representative said it’s working but some key is not working when i come out from your service center i never go after 28-june-2017 again your service center and this time my screen is totally black mood
One minute my phone was working the next the screen was black and unresponsive after i locked it, however the blue notification...

To

The
Samsung industries

Dear sir / madam,

I regret to state that that i am very disappointed by my recent purchase of a samsung refrigerator and it is getting frustrating to get the problem resolved with the company.

I purchased a samsung 670l double door refrigerator from sahil electronics in humayun pur, new delhi vide invoice no. 276537/2017-18/642 dated april 20, 2017....

To

The
Samsung industries

Dear sir / madam,

I regret to state that that i am very disappointed by my recent purchase of a samsung refrigerator and it is getting frustrating to get the problem resolved with the company.

I purchased a samsung 670l double door refrigerator from sahil electronics in humayun pur, new delhi vide invoice no. 276537/2017-18/642 dated april 20, 2017....

My microwave needed some spare and the service engg. Informed me that it would take 3 to 4 days to get it done. I received a message from samsang stating the same. Request no. Is [protected]. It is now more than 10 days and nothing has been done till date, despite having tele talk with service center. Phone[protected]. I am 75 and face a tough time for want of this device. I had told the same to visiting service guy. Now i am set to to...

Dear sir/ madam,
Greetings!! My wife was using samsung galaxy note 4 model no. Sm-n910gzkeinu; imei no. 355306/06/693139/7.

In april 17, the phone started behaving erratically, automatic shut downs, off and on problem of non-responding touch and display. It was shown and deposited at samsung service center at lucknow. Our employee mr. Amit had more than 7 visits to the service center in duration of more than one...