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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 128

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S
Shalin Rabdu
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Refund is not given

Address:380007
Website:www.shopclues.com

Hello i order bean bag cover (Xxxl size) from shopclue.com
My order number is[protected]. When i got my order i check and found that it's wrong size of product so i complain to shopclue. I place order on 5 jan, 2017 till now i don't got my refund. Please sir look in to matter and help me to get my money back. Ya call 18 to 20 times on shopclue and that people told me that they will arrange pickup very soon. I have updated ticket number...
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S
shanjana1929
from Kanpur, Uttar Pradesh
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Product damaged and requested for replacement

Address:Kanpur, Uttar Pradesh, 208024

Order id:[protected]

Product i received was damaged one, so i requested for replacement. Still now i didn't got any confirmation form shopclues.com and my complaint has not been addressed. I placed request on 20th jan and today is 23rd january. I didn't get any mail confirmation for my replacement. I have called their customer care and they are not answering it properly. I have told them i won't be available in the mentioned...
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T
trupti sandeep
from Goa Velha, Goa
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(braso yellow net fancy women salwar kameez semistitched dupatta set)

Address:400301

Really disgusting I have literally thrown the dress out of window miserable color & mismatch in pattern which was torn from center
I had asked for dress u provided me ghagara choli which was torn from all the side .Very Very Bad I am surly longing complain in customer care.
Order No[protected]

(braso yellow net fancy women salwar kameez semistitched dupatta set)...
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D
Deepakkumar75
from Mumbai, Maharashtra
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Item not delivered but status showing delivered

Address:122001
Website:[email protected]

Sir/ maam, On 27 i had booked my item order id is[protected] and on 12 jan 17 msg came shipment is delayed, 16 msg came item delivered. Same time i had launch complaint (request no is 684957 n 8365584) n in eve call to customer care service from both end it was told with in 2 working days i will get rply but in vain nothing came n a week passed, I don't know where is set back. finally i had to write here...pls provide me the courier detail...
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R
Raman Dev Singh
from Mohali, Punjab
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Order Delayed:ShopClues Order 108084837

Address:144001
Website:www.yahoo.com

Dear Sir/Madam,
This is very surprising.
In have talk to your number whether the product is available or not and only after confirmation, I have placed the order.
Made payment in advance .
Now you are duty bound to deliver the product.

Inline image

Regards,
Raman dev Singh
[protected] (India)
From: ShopClues.com
To: [protected]@yahoo.co.in
Sent:...
+1 photos
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nandu gonnadr
from Nagpur, Maharashtra
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Reach allure ultra 4g order but received stone in the shippment

Address:Nagpur, Maharashtra, 440002
Website:indian consumet complaint

I have given order on 7th DEC 2016 for the mobile phone Reacl Allure Ultra 4g the order I'd no.[protected] in the box I received stone in the place of mobile phone I have send several mails to the customer care & have a telephonic talk with the different different representatives several time but not receiving positive reply for the order .so please help me...
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P
Prince Rohit
from Hyderabad, Telangana
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About shopclues cluebucks code and a 6 digit pin

Address:500012
Website:Shopclues.com

Hi i am rohit i have ordered a phone it was not nice to me so i returned it back shopclues company sended me the cluebucks of money how much i gave to them i am satisfied about that shopclues cluebucks but now i want to buy a phone from shopclues so in payment mode i selected gift certificate it is asking the gift certificate code of 17 digits and later 6 digit pin i want to know my cluebucks code plz cam u send me to my gmail otherwise......
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N
Neeraj sehrawat 500
from Delhi, Delhi
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Not returning money even after 1 month of application and hundreds of calls

Address:Rohtak, Haryana, 124001
Website:shopclue

I ordered a speaker on 18 december 2016 and i don't get the product as it was in picture and then i returned it and it was picked in 15 days after 25 days they gave me shopclue points instead of money in my bank account they are continuously saying to return money in 5 days but giving no result at all i am tired of their answer of returning money in 5 days and i want my money back in minimum time as i can....
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K
karthicknarayanan
from Chilakalurupet, Andhra Pradesh
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Order no.106577637 - micromax Hue a2316

Address:New Delhi, Delhi, 600126
Website:shop clues.com

Sir, Have ordered for micromax hue A2316 on dec-27 through online i paid cash of rs. 5499/- through net banking., delivery date was 7.1.2017, i didnt get the product, so i called up customer care they said it will deliver to me on 18.1.2017, but i didnt received it. On 19.1.2017 got a mail saying it was delivered to me, so i called again customer care Mr. Anoop roi (floor supervisor) and narrated the whole story, he said that they will give...
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Address:846001

Dear sir,
I am Md Nazir ansari i informed to you before three times but no any response to me
my order.
my order number[protected],
today also complain but customer care is not responses,
my complain number is 8280745, sir plese responce my complaint

my mobile number is [protected]
Ticket Number – 538656

What happened to me today, December 7 Customer Not Complan...
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T
Tejbirhhh
from Delhi, Delhi
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Regarding Refund in my bank account

Address:Gurgaon, Haryana, 122001
Website:Shopclue.com

I returned a product to the company and demanded the refund in my bank account. The order no. is[protected]. For Order[protected] they have refund the amount in form of clue buck. I have filed two coplaints 590250 & 641947 regarding refund in my bank account. But the coplaints are not resolved yet.
Please look into the matter.
My registered no. for order is [protected]....
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P
Prakhyaat
from Gwalior, Madhya Pradesh
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Very poor quality product supply & customer care services

Address:453331
Website:www.ssp.com

This is in reference with shopclues review of poor quality product supply and customer care services:

1. I warrant that dont purchase any product from shopclues because they supplied poor quality product.
2. Also the customer care services are very poor, they did not helpful after delivery of wrong product.
3. Always supplied wrong product.
4. They will give concession on prepaid payment but after wrong...
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A
abdeali63
from Manawar, Madhya Pradesh
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Return order Successfully but Refund not Recived

Address:Dhar, Madhya Pradesh, 454775

Am Ordered Lenovo-A6000-8GB-(6 Months Seller Warranty) #Order No. 98978670 Date 18Sep'16. this Product Delivered me 22Sep'16. But after some Time this product's software Crash Suddenly. I am Request to Refund this Product. #Date 05Nov'16 t and they agree #Return ID 3335123. I am Self Return this Item Via India post #Tracking no. CI[protected]IN. This Parcel is also Delivered on 18Nov'16. and they agree for take Delivery this Item. i am Call...
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S
Shubham Nayyar
from Mumbai, Maharashtra
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Against fraud order noit received

Address:421302
Website:www.shopclues.com

I have booked my shipment hifi flow excel music system through shopclues
i paid online payment prepayment rs.2400 booking date 30 dec 2016
delivery expected date they give me 10th jan
still today product not recieved and they mail me n message that product delivered succesesfuully
stil i not received the product
order id:[protected] courier beacon bwg
i think shopclues is a fraud company plz resolve...
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H
harish g v
from Banswada, Telangana
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Not accepting my replacement request.

Address:Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524201
Website:shopclues.com

I ordered lyf water 7s mobile from shopclues on 11th january . i received a defective product on 17th january in which touch is not working properly and some part of touch is not at all working. within few minutes of delivery i placed the replacement request. shopclues didnt even contaced me but rejected my replacement request today. how can they do that. i am even okay with refund. i want them to pickup my mobile immediately. this is my...
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L
Lok Sainath
from Vijayawada, Andhra Pradesh
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Return of the product

Address:520002
Website:Shopclues

I have ordered a lehanga and it is too worst and I want to return this product...already I have complained about it but there is no response... From shopclues. This is not the way to send the product without any responsibility... I want my money back and handover your product as possible. This is the worst experience I have ever seen. The product what I have ordered is totally reverse which I have received... Very bad experience.....
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H
hamee
from Washim, Maharashtra
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Refund not pay

Address:909905
Website:shopclues.com

I had ordered A magic mop with Shopclues on 15 dec 2017. Delivery date was 20thdecember. They have not delivered the product.

Now when I call them, they are also denying to refund my money. I had paid the rupees 664 money to them in advance from debit card.

My Order no to shopclues is[protected]
I would request you to please help me get my money back.
Thanks a lot......
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S
Shashank Gourisaria
from Noida, Uttar Pradesh
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Blocking money to earn interest on that

Address:Kolkata, West Bengal, 700001
Website:www.shopclues.com

I had ordered for a product from shop clues an I phone 7 on 5th of January, and the estimated final delivery was on 19th January, that is 15 days later. And now they say the shipment is delayed, the real thing is they take money and dont dispatch the products so they can make money out of interest from banks, this is a cheap trick what shop clues is doing and fooling customers....
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T
tcsreeni
from Madurai, Tamil Nadu
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Double payment

Address:Kozhikode, Kerala, 673001
Website:shopclues.com

When I purchased two SARYS (product codes[protected] &[protected] from you it was mentioned payment thru COD. But very next day I paid Rs.667/- thru Net banking. But when I received the product today (19/1/17) I also paid Rs.697/ - to Aramex courrier . So I would like to request you to return the money I paid thru Net banking.

Thankin gyou

Yours faithffully
SREENIVASAN T C, PARAGON RESTAURANT, KANNUR ROAD,...
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S
saurabh8mudgil
from Chennai, Tamil Nadu
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Campus Sutra Woolen Jacket

Address:New Delhi, Delhi, 110043
Website:shopclues.com

I purchased the woolen jacket from ShopClues but it's size is not fit as per the dimensions mentioned on the product. So I raised the return request and refund of my money so that I will put an another fresh order with latest size. But after talking to customer care several times there is no pickup scheduled till now. It is my very bad decision to purchased a product from Shopclues. It nearly 3 weeks done from now that I am following them...
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