ShopClues.com Complaints & Reviews

Dear sanjoy mukherjee,

Thanks for contacting us.

Your query has been registered and we shall respond with an update within next 2 business days.

Date – 11 Jan 2017 11:22 AM
Ticket Number – 649087
Query - Refund Not Received in Bank Account
Customer comment –
On behalf of the customer,

I did not get my refund yet i want my refund
so kindly...

I have ordered on 01/12/2016 Neoprene - anti pollution face mask (2 piece)
you are delivered 10/12/2016
but i received (1 piece)
we have contact the phone no :[protected]
he tell after one week you received another piece but still now i am not received i will pay full amount
order no :[protected]
shipper : delhivery-surface
please resolve the case...

Shopclues.com
Return Request
Order Details:
Order Id:[protected]
Order Date:20 Dec 2016
Return Id:3510520
Action: Refund
Order Status: Complete
Return Status:Information Required From Customer
Return Product Details:
ProductSelling Price

Bodhi TreeRs. 4800.00
Other Details:
Reason
How would you like to refund Refund in Account
How...

Please do not buy any thing form Shopclues.com. They are real cheaters. Their costumer care don't support ever and just gives you next date to solve your issue.
I purchased a Coat, but received different size, Now they are refusing to solve the issue. Neither they are replacing it nor refund. The worst experience I ever had on online purchasing. I won't recommend any one to do online shopping from Shopclues.com...

I hv ordered this item by card... But the courier person is asking for money... I should hv got this by 4th of january 2017 only but still now i hv not got... And i tried to call customer care but it is always busy... I[censored] won't send the courier by tomro then i know wat to do nxt... I[censored] don't want to send my order... Thn refund my money back... Otherwise i will file a case against u r company in consumer court...

I purchase mobile on 30/12/2016 online side shopclues.com z2 samsung bank emi for 6month from citi bank and payment done and delivery confirmation date is 09/01/2017 but delivery not done i call customer care also and complation also but yet no end they said that your delivery done if delivery done show me prof pod proof of delivery my booking noumber is[protected] and courier details is beacom sg road tracking no-N311657...

Dear Sir/Madam,

I am very sorry to inform you that i have not received 2 door mats which were with this combo offer. Order no.[protected]. Kindly look into this matter as early as possible. I keep on ordering things online but never faced such problems. When the value is money it should be taken care of. The matter is not only 2 floor mats it is totally people's reliability....

Hi,
I Had ordered a product on[protected] and the shopclues order id is[protected].But i don't get the product till not yet. And i get a text message from shopclues that is my product[protected] fedex courier tracking details is[protected]. As per the information through message from shopclues my product has successfully delivered .but the item till not received and i will check the fedex trivandrum office and fedex website. As...

I had placed on line order with shopclues for one number power bank sony 10000mah. the item delivered is different than ordered one and fake duplicate. the coy has supplied duplicate product whereas rs 918/= has been paid for item ordered availabe for sale on site of coy. thus coy has made fraud and mishief for which coy has to pay refunds and penalty. A compliant will be lodged with consumer forum if issue is not redressed immdeiatly by...

I requested to refund my money in my bank account but I haven not received yet may I know when I get it transfer in my bank account please I call every day but I am not getting any anwser but them and my mobile balance os also is getting wasted by talking to them from 1 Jan I requested to transfer my money in my bank account but I not received if ShopClues cannot transfer then let me know worst company ShopClues...

Kindly note that Product till not received yet.order id[protected].oder date 18.dec2016, expected Product delivery date 26dec to 30 Dec.And I get the FedEx shipment bill no.but till Product not received.please see this mater urgent baseics. And please note the FedEx air way bill number[protected]. I had track the courier details in FedEx website but only generate the airway bill number Product not picked....

As my order no.[protected] is not received expected arrival date 30/12/2017 but still product not received. If you are not able to provide product then arrange for refund within 24hours of my complaint with interest amount.I really loose my precious time behind your tracking product daily . before to this I received many product by shop clues within promise time period . this time only i did not received my product since last 10day & still...

Order Number:[protected]Order date: 20 Dec 2016, 07:49 PMReturn: 3510520Return Request Date: 28 Dec 2016, 04:40 PMAction: RefundStatus: Information Required From Customer

I have been writing to you N number of times from the first hour of its delivery to return the Item I have uploaded the photo of the broken goods I uploaded the request in your format from your drop down forms What else info you require so fartwo weeks passed...

The attached product invoices has been asked for return with shopclues for which the pickup has not yet been arranged and was given excuses everytime by the Customer care executives. inspite of continuous reminders the complaint wasnt taken into consideration and the dates of pickup were extended as per their convinence.Fake msgs has been given by delivery person who has come for pickup once. due to which the complain was closed without intimation...

Regarding Return Of Product Order Id[protected] Lotus Wax Heater +Free Wax Knife+Sponge
Hi,
Regarding Return Of Product Order Id[protected] Lotus Wax Heater +Free Wax Knife+Sponge ...This Order Delivered On 31st December 2016...But When I Got Product That Day Only I Seen Product Was Damaged .So, That Day Only Sent Return Request To Shopclues & They Provide Mail ID [protected]@gmail.com Sent Mails to This Mail Id But Till...

This complain is regarding the product name ambrane portable charger p1111 which i buy on 25/12/2016 the order id is[protected] from the user id [protected]@gmail.com and from the first day i am facing some major issue with this product and that are following:
1. The product box was open at the first day when i received.
2. It is not working properly as when i try to charge my mobile phone i cannot charge it. It disconnect again...

1 month back i requested for the reverse pickup or the order[protected].

And million tyms i called u people and you were saying Expected Date of Refund to Show in your account is 30 Dec 2016.

Today is 9 jan but till now no delivery person came for the reverse pickup of order and no money i have got ..
Such a fraud..

Give me my money back.....

Order No :[protected]
I bought an Hair dryer from shopclues and i use this product rarely, its not even 3 months that i m using this product, this product has 6 months warranty. they support their customer services only till they receive money from the customer once they are done with this they are not responding back to their customers.
I am calling their customer care number: +91 [protected] from a long time either the call...

I have ordered a mobile phone from shopclues and it was delivered to me but i dont want to use that product and it is present in my home as they had delivered to me so i have filed a return request that day only when item is delivered to me me and 10 days passed it has not picked up from my home 2 times i talked to customercare kf shopclues they told me that within two days it will picked up but till now nothing has done from company side...

Hi everyone,

I have received damaged product, i have uploaded images in shopecluse website, it is visible to me when i login to my site id, means, i can see images which i have uploaded, but while speaking to customer care, they keep on repeating to uplode image, and i have sent image via mail also to and and in mean i had spoken to seller which was attached in shipment copy, and i have sent watup images also to them, but...