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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com Phone Numbers

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+91 12 4441 4888
2308
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Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 125

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L
loveboresm
from Delhi, Delhi
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Samsung fully automatic machine 9kg

Address:New Delhi, Delhi, 110031
Website:www.shopclues.com

I have ordered a a samsung fully automatic machine wa90j5730ss 9kg top load fully automatic with an order number[protected] on 20 jan 2017. My expected date of delivery was 25 jan 2017. I have ordered this for my sister marriage held on 2 feb 2017. Very pathetic service by shop clue. On 26 jan i called up to take a follow up of my order got the answer that product is being dispatched from our end it will reach you by end of this month. br...
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R
rvanwegen
from Dharmsala, Himachal Pradesh
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Bed cannot be delivered

Address:Kangra, Himachal Pradesh, 176215

Order[protected]
On 9 February 2017 I ordered a bed. According your website the bed can be delivered to my address. Two days after ordering and paying I receive the notification that the money will be returned because you can't deliver to my address. What kind of system is this? Why can you deliver at the time when I place the order and 2 days later it is not possible anymore?
When phoning the person hang up on me.
Please...
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S
Subhash Babel
from Lucknow, Uttar Pradesh
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Return and refund for mobile phone.

Website:Supplies.com/support

I ordered a new mobile phone-UNI N1600 3 sim mobile phone which was delivered to me on 3 February 2017.
I was not satisfied with the product as it did not have all those qualities which were described in product description. So I placed a return request. They replied that they will reply to my request in 2 to 3 working days. They replied that my return request has been rejected but reason was not specified. So I again placed the return...
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A
Arif1Mohammed
from Bengaluru, Karnataka
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I Request For Refund The Amount

Address:560005
Website:ShopClues, DTDC Courier

VerifiedShopclues.com — My Product Not Deliver
Ar Arif1Mohammed on Feb 11, 2017
I Have Had Order Body Maxx 25 Kg Home Gym Set & Gloves & Grippers & Dumbells Rods & 3 Ft Ez Bar Order Date : 21 Jan 2017, 12:30 PM Order Number :[protected] DTDC Courier Tracking Number :[protected] Still Not Yet Delivered The Product,
Hence I'm Trying to Track my Order, But unable to track,
I spoke with DTDC Courier also, Even...
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A
Arif1Mohammed
from Bengaluru, Karnataka
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My product not delivered

Address:560045
Website:ShopClues

I have had order
Body maxx 25 kg home gym set & gloves & grippers & dumbells rods & 3 ft ez bar
Order date : 21 jan 2017, 12:30 pm
Order number :[protected]
Dtdc courier tracking number :[protected]
Still not yet delivered the product, this is the worst service i have ever seen.
I compliant this problem to shopclues many times,
I had initiated a refund request process for the product because...
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A
Arif1Mohammed
from Bengaluru, Karnataka
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Unable to track my order, i request you to refund my amount

Address:560045
Website:ShopClues.com

Ery fraud website
I order body maxx 25 kg home gym set & gloves & grippers & dumbells rods & 3 ft ez
On 21 january 2017, still not yet delevered the product
Order number is :[protected]
Dtdc courier tracking number :[protected]
Worst service providing thiz bloody website
I want to refund my amount
O request u all, don;t purchase any product on this website
I want my refund amount...
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M
madangp
from Mumbai, Maharashtra
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Order id 107450441 not get refund/ no customer care support

Address:Hyderabad, Andhra Pradesh, 500049
Website:WWW.SHOPCLUES.COM

I have placed topware lunch box 2 qty cod type. Delivered only 1 on 17thjan-17 same day complaint raised requested to refund the amount but till date no refund was done. Their response on complaint was on 1st feb. Confirmed refund the amount in clues bucks was confirmed by me in ticket no. 902448.

Even after my confirmation they closed my complaint stating that no confirmation received. No idiot in customer care was responding...
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M
mandeepwilson
from Mumbai, Maharashtra
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Service

Address:Mumbai City, Maharashtra, 410210
Website:shopclues.com

I have had ordered one combo pack sukmya kurtis but I have received only one in the packet for which I have paid the whole amount...I have been complaining since a month but I have not received any satisfactory support in fact...I asked for reverse pick up also but no response from shopclues.com...it been more than a month but no customer support, what kind of service you talk about when you don't care about your customers, I will never ever...
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N
neelam19
from ghaziabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product send me

Address:Ghaziabad, Uttar Pradesh, 201005
Website:www.shopclues.com

I have order micromax Q326+ mobile to shopclues from 15/1/17 and recieve me from 19/1/17. my order no. is[protected]. I have check the mobile but mobile is defective, screen is not work and automanticaly phone off. so i am complain the shopclues customer care. Customer care says me complain no.- 717061 but not action my complain. I am going service center replecement for mobile but he ask mobile is not replacemet only service. I am collect...
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P
prity chatterjee
from Kolkata, West Bengal
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Not refunding my amount after 10 days

Address:700059
Website:www.shopclues.com

I have ordered a combo shirt of Rs 659 which does not fits my size. So I have asked for refund on cluesbucks account so that I can reorder seperate item of large size and I returned the product on 2nd Feb 2017, till today 9 days passed i have not got my refund.neither Customer support executive is picking up the phone. My order no is[protected]. Pls refund my amount immediately otherwise i will complain to higher authority than this and will...
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V
vikassri333
from Lucknow, Uttar Pradesh
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Unmatched ordered

Address:Lucknow, Uttar Pradesh, 226021
Website:www.shopclues.com

Hello all,
This is Vikas from Lucknow.
I ordered a mobile handset (Refurbished Nokia 5233) on 20th Jan, 2017.
But I got another mobile handset i, e, Refurbished Nokia C503 (unmatched mobile handset) from Shopclues on 9th Feb, 2017 but this mobile handset not 'switched on' yet.
It just like a dummy mobile handset.
Can you please provide me a mobile phone which I ordered or refund me ASAP.
I have...
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F
Faisal rehman k u
from Sivagiri, Tamil Nadu
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My Product not delivered

Address:Thrissur, Kerala, 107935441
Website:www.shopclues.com

I order 2 set Jeans Pant through shopclues( Order ID[protected] but i given only 1 set .i can't given another (Routeen Slim Men's Light, Medium, Dark Blue Jeans Combo (Pack of 3) & Routeen Slim Men's Light, Dark Blue, Black Jeans Combo (Pack of 3)).this one set jeans delivered through DTDC coureier ( LR No.[protected], i coplaint this problem to shopclues, but no one solve my problem...
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C
C M Joharri
from Chandigarh, Chandigarh
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Cheating while delivering goods

Address:110061
Website:www.shopclues.com

We ordered ‘Shop Clues’ for ‘Allen Cooper Shoe AC-1008’ Order no.[protected] by online on ‘COD’ payment mode. The package was delivered on 18/01/17 by Xpress bees courier & paid in cash Rs.750/-. On opening the package we found it contained “old torn chappals” instead of our ordered shoe in the box. On 19th & 20th Jan, I tried to regd. online complain /return of material but due to error in their website I could not do so hence,...
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R
Rishika A
from Bengaluru, Karnataka
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Sunlite Enterprises Double Bedsheets (Pack of 7)

Address:Gurgaon, Haryana, 122001
Website:www.shopclues.com

I had initiated a refund process for the product because I had ordered for 2 quantities but u received only 1 and the other was missing. I initiated the process on October 28, 2016 and am following them since 3 months but there is no initiation from their side. They Everytime ask me to wait for 2 days n they shall assist me but they just mail once and never follow up. They have just refunded Rs.988 whereas they had to refund Rs.1977 according...
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Address:New Delhi, Delhi, 110006
Website:google

On jan 31, 2017, at 19:54, ask 049 wrote:
Dear sir
Please look my complaint which was made by me and mr. Rohit the engineer who had came to my house to install air conditioner supplied by you. Order given to shopclues.com online. Ihave written to them. A copy of that matter are sending to you. Thanks!

Dear shop clues dated:-31 jan 2017
You do big big promise with beautiful picture of the item and great...
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H
Harish Kumar Sanapala
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JBL Flip 3

Address:122001
Website:www.shopclues.com

I bought a JBL Flip-3 with one year manufacturing warranty on 10th Sep 2016 but shopclues didnt provide the invoice copy fro the same. 25th Jan 2017 i requested a invoice for this product but they are denied to provide the same as per their policy they provide the invoice within 15 days of delivery. Now the problem is my product is not working and it is under warranty. In this context i request you to please help me on this....
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N
nagesh karande
from Mumbai, Maharashtra
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Return - pickup

Address:Mumbai City, Maharashtra, 400706
Website:SHOPCLUES.COM

Hello icc im here with a hope that i will get justice from you against the product return, getting my money back and poor service from shopclues.Com ... This all start when i have ordered an cloths from shopclues.Com it was cod order i got my delivered to me in couple of days after paying the price 958 of that product and after i open that product i found that the product quality, material and colour was way too differnt and bad as was shown...
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R
Ramanandam Narla
from Gannavaram, Andhra Pradesh
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Reg: Status of existing id: 1486529

Address:Guntur, Andhra Pradesh, 522001

I purchased product from shop clues i.e trouser and shirt fabric vide orderno:[protected], it was delivered to me on 11th jan. I was not in the city till 25 jan i called them on 26th jan reg product u have delivered small size and quality is so cheap. I called clues and told the matter executive told me to login and my orders raise ticket with 4 to 5 working days they will revert.Today is 8th feb more than 10 days. It is pathetic to buy any...
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D
dnagar
from Delhi, Delhi
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Wrong product delivered / order no 109372314

Address:New Delhi, Delhi, 110044

Hi,

order no[protected]

i was booked deo maha dhamaka sale knight rider+swift1000+point blnk+xlr8+branded pockets perfume

but today i have rcvd wrong n other item which is not accepted, pls change immediatly and deliver correct order if you dont deliver so return my pament.

for in futher i am not book any order on shopclues

Thanks / Deepak Nagar...
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P
Prakhyaat
from Gwalior, Madhya Pradesh
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Defective product (LOW QUALITY-NOT OF STANDARD QUALITY PRODUCT)

Address:Indore, Madhya Pradesh, 453331
Website:prakhyaat

Was very bad experience with ShopClues. They delivered Defective product and they are not providing any reversal reply & pick up. I mailed and called number of times to ShopClues but they are didn't not giving any solution. Its been more than one month still they did not sent for reversal pick up.
Now i am fed-up. And advice no one buy from ShopClues.

FRAUD AND VOGUES SITE. DONT PURCHASE ANY PRODUCT FROM SHOPCLUES...
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