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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 132

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O
[email protected]
from Delhi, Delhi
Jan 3, 2017
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Order no.-105126946, folding wardrobe a-3 almirah not yet received but it claimed as delivered.

Address: 122001
Website: shopclues.com

Sir/madam,
Shopclues is a fraud co., i have made online prepaid purchase of folding wardrobe a-3 almirah vide order no.[protected] since a month before, but till today it has not been delivered. While contacting to customer support, they make us fool by saying it has been delivered on 21 dec., 2016. Kindly help me to return back my money as early as possible because several times i have called and the customer support executive make...
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T
trupti9211
Jan 2, 2017
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Fraud done by shopclues

Address: Gurgaon, Haryana, 400709
Website: www.shopclues.com

I ordered a redmi cell phone from shop clues on 28th oct and i received the phone on 7 th nov order no.[protected]. I received a dead cell phone. So i called back shopclues told them i want my refund so they informed me that this cell phone is under gadgetwood warranty so i gave my phone to gadgetwood for repair. Gadgetwood guy came and took the phone order id: 1948. Returned my phone on 24th dec. Again i received a dead product from a repairing...
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A
akash2612
from Tumkur, Karnataka
Jan 2, 2017
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Received broken used slipper instead of a shoe pair

Address: 122001
Website: www.shopclues.com

I ordered a shoe pair my order no. Is[protected] and they just delivered the used broken slipper with a bad smell, and the whole room is smelling like a fish market. Even your delivery boy did not contact me when he delivered the order, take an action immediately or i will report this matter. And your customer care number is not answering are you guys really running a business. My friend told me that its a fake side, don't ordered from it....
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A
akshug
from Gurgaon, Haryana
Jan 2, 2017
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Fake things

Address: Gurgaon, Haryana, 122003
Website: www.consumercomplaints.in/new_complaint

I am buying online wallet of shopclues but which they sees in pics of website they dont send it. Its really fake type things.My wallet is very fade. This is not first time. Last time i buy online two women watches then they send me fake watches. I am not satisfying all products of shopclues. So please take a suitable action.

Reagards

Akshay kumar
[protected]...
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A
Arpan Saha
from Kolkata, West Bengal
Jan 2, 2017
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Refund process failure

Address: Gurgaon, Haryana, 712103
Website: www.shopclues.com

I ordered a strolley a bag, received it but sir the product was not suitable for me so i created a refund request along with my bank acc. Details . Now you people are saying that a replacement request was created instead. So i called your executive and they told me that after receiving the order i have to again apply for refund.But at present the status of my order is shipped but it is not delivered to my place.Therefore i am requesting your...
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A
abhinav007 kumar
from Delhi, Delhi
Jan 1, 2017
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Ignoring return request

Address: Bhagalpur, Bihar, 812001
Website: www.shopclues.com

Sir/Madam,
I ordered PNP 9 Watt LED Bulb (Cool Day Light, Pack Of 4), Product Id :[protected], on 11 Dec, 2016 with order ID[protected].
Damaged product was delivered to me. When I requested return, they rejected it and further they are ignoring the return requests. I contacted customer care too, but still no response registered from their side.
Kindly help me....
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C
Chhavi Kashyap1
from Dharmsala, Himachal Pradesh
Dec 30, 2016
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Given address not available

Address: New Delhi, Delhi
Website: shopclues.com

I have placed a order of janasya Red lahanga on 11Dec 2016 and the order no is[protected]. it is deleived to me on 20 dec 2016, the product is poor in quality so i file a return and shopclues team approved it, then they send me a address on my email id. So i send this product by Indian Postal speed post on 23 dec. Now on 30 dec 2016 it is returned to me because the address is not found by Indian postal sevices. I have already call to your...
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S
sharkant2003
from New Delhi, Delhi
Dec 30, 2016
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Can't return and get refund of my order

Address: 131001
Website: Shopclues.com

Dear sir

I purchase an leather jacket from shop clues on advance payment. But product is not of such type as described. When I got my product I check and immediately file my return request with reason which can be opted from prefeed
After that nagendra tha customer executive told me to wait for 4 days after for Another executive name Meenakshi told me that your reason is not valid for return the product as per her company...
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P
pecock
from Ranchi, Jharkhand
Dec 30, 2016
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106311098

Address: 171002
Website: order no 106311098

Hello sir i have received my order today at 1.30 p.m and when i opened it i was very much disappointed that the wall paper was sum damaged and it is was not in good condition ... it is very embarrassing for me that u did not checked before sending or otherwise... sir i want to send it back and i want my money back becoz i m not satisfy with ur this item... thanks...
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J
jkjoshi27
from Haridwar, Uttarakhand
Dec 30, 2016
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Solar lamp

Address: Haridwar, Uttarakhand, 247667

Totally irritated by purchase orders i had put 2 times...only transferring from merchant to merchant and making mockery...i put 1st mitva solar lamp 1 month before n not got even prepaid same...later i was refunded...again order solar lamp d light n not getting...why products are being shown n making ppl foolish...worst online site till date i experienced......
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M
Mohd. Nasir
from Delhi, Delhi
Dec 28, 2016
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Return request of damaged mobile but no response

Address: Gurgaon, Haryana
Website: shopclues.com

Date of incident - 13/12/2016
Client Number - [protected]

1) Half screen of mobile is damaged internally.
2) One pin of charger's adapter is missing
3)Touch screen is not working properly.

A mobile Redmi Note 3(32GB) was purchased through shopclues.com vide bill no.[protected] dated 8/12/2016 . A complaint was filed vide Ticket number-515651 on 13/12/2016 regarding return of mobile due to...
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Z
Zaid Mohd
from Jhansi, Uttar Pradesh
Dec 27, 2016
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Order has been canceled just because of Courier boy don't want to deliver the product at customer's address.

Website: shopclues.com

I had placed My order on dated 13th of december 2016 but the order has been canceled by the Shopclues.com just because of Courier boy dont want to delivere the product at customer's address.
After making lots of call on dated 19th, 21st, 25th december 2016 to customer care executive but they have not solved the same issue yet. So I have no choice but to make a Complaint.

Order no[protected]
Complient no- 490012br...
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B
brajesh shrawan
from Delhi, Delhi
Dec 27, 2016
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Philips She 1405Bk Canal Type Earphone With Mic Black (QTY:1)

Address: 500045
Website: www.shopclues.com

Hi,

This is Brajesh from Hyderabad. I have placed an order vide Order No[protected].
(Philips She 1405Bk Canal Type Earphone With Mic Black (QTY:1))
The product I received was completely defective.I spoke to the customer care many times on the same.The response was very rude and they were not at all helpful.There is no option available online to return the product.I need an immediate replacement for the said product...
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A
Ajay Dayani
Dec 27, 2016
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Purchasing issues..

Address: 370615
Website: shopclues

Shopclues ek number ki gatiya aur fraud company he... Mene debit card mese 8 gb mmc ke liye 934 rs ka order kiya tha.. Lekin shopclues valo ne phle order accept kr liya aur bad me cancel kar diya.. Aur abhi tak mere account me 934 rs refund nhi aaye he.. Please friend don't buy any product from fraud shopclues company.. It's a bigfraudd company of india.....
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S
Sooraj Satheesh
from Calicut, Kerala
Dec 27, 2016
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Refund of boots purchased

Website: www.shopclues.com

Its been around a month and a half since i purchased a pair of boots and then returned it for refund as the product was not satisfactory and also quiet different from what i had actually ordered for. I also had to ship the item to the seller's warehouse as the shopclues team mentioned that pickup is not available in my area and i paid the courier charges from my personal pocket. Till date no refund on either of the charges incurred has been...
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T
Thiyagarajan Kandasamy
from Pathankot, Punjab
Dec 26, 2016
Resolved
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Melbon led 32 " replacement (Or) amount refund.

Address: 638052
Website: shopclues

Dear sir,

I have ordered on 16 the dec in your online products for led melbon 32 tv, and iam received on 24 th dec evening after 6.30 pm, (The couried person also not received any signature from us without confirmation they left) and while checked the tv, it is not working condition, power indicator light also not worked, display is not on.

Kindly treat this matter very urgent and replace the tv or refund the...
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A
anujs57
from Gurgaon, Haryana
Dec 24, 2016
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Product never delivered but shopclues showing as delivered

Address: Gautam Buddh Nagar, Uttar Pradesh, 201306
Website: Shopclues.com

I purchased a treadmill from shopclues online and I paid 27700 rupee and the order no is[protected] and on 14 Dec 2016 i got a message from ShopClues that the product is delivered which is a lie. I never received this product from ShopClues.
Since then I called them several time and open a ticket on there website but nothing has been done till now. Everytime when I call then I have to tell them the complete story and they ask to wait...
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D
devki pitale
from Mumbai, Maharashtra
Dec 23, 2016
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Refund not yet received for order cancellation of clothes and accessories

Address: Mumbai City, Maharashtra, 400051
Website: www.shopclues.com

The refund for order number[protected] and order number[protected] has not been received. According to the mail dated 15 dec 2016, the refund was supposed to be recieved by 20 dec 2016. It is 3 days past the date and the refund has not yet been received. The amount to be received was rs. 2868 in total.
Kindly look into the matter.
The refund reference numbers are as follows:10637276 and 10637041.
The orders placed got cancelled...
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K
Khem Raj Singh Khati
from Roorkee, Uttarakhand
Dec 22, 2016
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Refund processed for order 98268637 on 27 sep 2016 yet not credited.

Address: Dehradun, Uttarakhand

Refund Processed for Order 98268637. I recd above email 27-09-16.I have sent many mails but I doubt all the time delivery fail message coming. I have sent hard copy, but no action. Cheating. Before going for legal remedy, I am taking this chance.
Khem raj SINGH KHATI...
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P
puransharma1976
from Delhi, Delhi
Dec 22, 2016
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Nokia N73 vide order no 104950196 on dated 04/12/2016

Address: New Delhi, Delhi, 110045

Dear sir,

This is to inform you that I have booked a Nokia N73 vide order no[protected] on dated 04/12/2016 . This order has been received on dated 09/12/2016 at 19:00hr. I Checked this product and not satisfied with this product.THIS PRODUCT IS NOT IN WORKING CONDITION Now I am requesting you please collect this product from my delivery address and refund my money as earliest.

SHOPCLUES HAS PROVIDED TOTALLY...
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