ShopClues.com Complaints & Reviews

Hi,
I had placed the order on ShopClues.com on 31st Jan 2017. I had paid amount on the same day through debit card. Now today is 16th feb 2017 but my order is not yet delivered by ShopClues.com. They had given me date of delivery on 11th Feb 2017. Now i trying to call them but they are not receiving my call. they are disconnecting my call automatically. So twice i had given them complaint through mail but they are not replying on...

Dear Sir / Madam,

I have ordered two numbers shoe through shopclus.com. I tried it actually once received & Immediately place return request due to product quality & size issues. They have rejected my request & saying we are not accepting request related to quality. But actually size does not comfortable to me. I have filled complaint through mail after 2 days later i have called up almost 4 / 5 times to customer care number....

Sir i purchased a galaxy s4 battery by shopclues my order no is :[protected] and mobile no [protected] but it give fake product after returned he couldn't give my refund balance. He say my refund balance is give my clues buck but my clues buck account balance is zero. I call shopclues costumer service helpline number but it cannot take any action so i request to u please take any action...

Dear sir good evening i am baburaj i am return the product for one month back jan 2 you not send to any refund the money pla send the money for my account i will send to details about the my bank account baburaj p sbi a/c no: [protected] ifsc sbin0007011 p. K puram branch katpadi this is my cell no [protected] pls send to with in two days i am waiting sir thanking you....

I placed the order on Jan 16 and
the order id[protected].
the earpiece neither delivered me nor refunded.
Earpiece price of rs 1516 is to be refunded.
Please help me to give my money to my bank account.
Shop clues not transferred money to my bank account.
They not replied to my quies
And they mailed the refund status and transaction no
When I checked in the bank .there is no money...

On 20.1.2017, I made debit card payment for purchasing a product called Test Product 100159ac08efc4 Code:[protected] from Shopclues for Rs 80/- .

Order ID was[protected] dated 20 Jan 2017. I did not receive the product. Later they informed that due to slight delay in shipping they have cancelled order and the refund Refund ID: 10821819 was rejected by payment gateway. After that everyday I called them on customer Helpline [protected]...

It was shocking that local made watches namely Major and Time were delivered and inspite of my three feedbacj vide tickets nos. 819245, 863694, and 912712 no response /regret received to me which shows very bad unfair trade practice and amount to breach of trust. Therefore I decided to remove / unsubcribeShop Clues from my account as well advice to persons known to me....

This is to write that i ordered for sun glasses from shop clues on 30-jan-17, with a promise to deliver by 06-feb-17.

I had called their customer care on 07-feb-17, i was informed the same will be looked into within 2 working days.

I once again called on 10-feb-17, i had to hold the phone for a long time and was personally told it will be looked into by ms swathi singh and will respond within 3 hrs.
br...

This in reference with shopclues order no.[protected]. The order item received but the quality of product is very poor . I have immediately complained to shopclues customer care . I have received the confirmation email and text that your fund will be refund and it is confirmed, but tilld ate the amount has not been refunded
Please do the needful action and reply ASAP....

I have placed order of lancer sports shoes by cash on delivery earlier, after two days I paid full payment of product through eCOD (Debit Card) but ShopClues didn't update my order status of paid so when product reached at me courier boy ask me for COD amount which is Rs.883.I was said him that I had already paid amount through debit card but he said his courier company didn't receive any update so I need that product so I paid second time...

This is brought to your kind information that i had urchase online one black blazer for men which is uncoforable vide muy order no[protected] and i had reuested the said company for returned on dated 28.01.2017 burt no one came to pi9ckup as severl request been made no alternative left execpt complaint how the company is chetting the inoccent public you are here with requested to take necessary action inthis regard....

Man formal leather belts, combo belts, deo spray, B pitch towels. ALL THE PRODUCTS were not upto the mark. Belts were in used & broken conditions.

B pitch bath towels were suitable for kids & not for an adults person. Out of 4 Deos I have received only 1 deo in parcels. Sent reminders for refunds to my bank account but with no out come.

CHANDAN SHUKLA
[protected]...

We have ordered for Zen MObile Zen Ultraphone 402 Style Pro But shopclues have sent us Zen Ultraphone 402 Style not Pro.

Now they dont want to arrange reverse pickup and also their seller is threating us on phone.

They have removed our all posts from facebook also.

Kindly forward this complaint to competent authorities for strict action

orderid[protected]...

Order return [#539042]

I have received damaged and not working product then i have initiated return and return as per the policy but almost two months gone still they are not initiating after long chasseing the send below mail but again one month gone still no improvement.

Guys please don't prefer shopclues.com go with other good customer caring e-commerce websites.

Reply from shopclues dated on...

The deliver of product as per Invoice no. R-120884 dt.[protected] of Friends Tradind Co. and ShopeClues Order No.[protected] dt.[protected] delivered to me in a damaged condition today at14:45 afternoon. The plastic air fan wheel of the air bike is received in damaged condition.Kindly do the need full and sent the replacement of the same. Also the photos of the product which is received in damaged condition is attached to the complaint. Sent...

Dear shop clues team my order no[protected]
My name is Satish adsul
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I placed an order of pigeon coffee mug and paid through mobikwik.then next day I cancelled the order but amount has not been refunded yet.It has been around more than 15 days I made the transaction. I also called customer care but there was no response and the Call was put on hold. This is very bad experience on shop clues.Order id is[protected].

Please look into this ASAP...

This is to inform you that I placed a order of GB 22 Kg Home Gym Set Package with 4 Rods + Gym Bag + Rope + Locks and orde[protected]
on 25 Jan 2017 and i didn't received till yet and payment is already been done & before it was show that delivery done on 4 feb after doing the compliant on 6th feb they change the delivery date now product delivery done on by 7 Feb but the product has not received till now and even shop clues executives...

It has been really very bad experience with Shopclues. I have placed my order on 10th November 2016 via online payment method and wanted to received package very urgently for my business requirement. But because of pathetic service of Shopclues & poor response from customer care i am mentally harassed to followup for my order. instead of waiting for such a long time still i have not received my order yet But company sent me fake delivery...

O id[protected]...
I order last month...
U transfer another merchant..
So it will cancel ..
Clues bucks are credit..
But my money is not creadit...
So please give my money...
...
please give my money...
...
please give my money...
......