ShopClues.com Complaints & Reviews

Sir, i had ordered 2 items the items are
1.steel hot cold stainless steel vacuum flask- 3 quantity :Rs 507 PAID BY NET BANKING
2. PACK of Axe DEODORANT AXIS SIGNATURE- 1 QUANTITY-425 PAID BY NET BANKING.
Today,[protected], i received 2 items in same packet but
1. steel hot cold stainless steel vacuum flask with - instead of 3 quantity in the packet it is only 1 quantity .
kindly replace/return the items...

Product delivered is not up to my expectations and smaller in size . the dimensions specified are not correct . . its of no use to me i want a bigger temple .

order no:[protected]
Date of order :28 Nov 2016, 03:05 PM

actual order delivered on 15 dec
updated on website on 20th

i requested return by email and customer care on 16th

return requested by customer care on...

Dear Sir/Madam

Sub: Complaint against shopcluescom website for cheating and misleading the customer online plus for showing irresponsible behavior

I ordered a Dell desktop computer whose Order number is[protected] on 7th of Dec. It promised configuration was Dell Inspiron 3647 All in One Desktop (Core i3 (4th Generation)-4 GB RAM-500 GB HDD-49.53 cm (18.5)-WINDOWS 10) (Black)
Quantity: 1 Unit price: Rs.35,...

My orderID is[protected].I ordered this product on shopclues on 2nd December. I didn't received this order yet and the message on their website is showing Delivered. I Contacted with the customer care many times but they are having no answer of this.Order details are below
Company name:- Shopclues
Order ID:[protected]
Order Date:- 2/12/2016
Courier Details:-
Company name:- Book my packet
Tracking No.:[protected]br...

Panasonic eluga A2 was delivered under order no[protected], I was given sure 100% that above mentioned phone is volte by calling customer support executive, which prove false, now I want to replace my current panasonic Eluga A2 with Panasonic Eluga mark 2, I will pay whatever charges are being paid,
From aashaq Hussain
Baghat aircel office
Srinagar Jammu and Kashmir ( 190005)
Contact: [protected]
Alternate...

Hi sir,
My name is Arif Qureshi from Ahmedabad
complain against Shopclues.com C/O portal momoe.in/reach ID:57659 account shows INR 950/- due since one week, it shows in your portal also.
company is not trasfer my payment Rs, 950

company message my mo momoe.in/reach : Dear Himalayan crystal Lamp, payment of Rs.950.00 has been made by [protected] for payment id 2b41183d-cf3d-9898-c[protected]f9d0022_aytr4sko....

I have submitted my order no.[protected] in last week but today they have canceled my order reason is address is not confirmed by service partner what i do if your service provider not support you because today i have received another order from shopclues order no.[protected] kindly provide the genuine reason for order cancaled.

Very Bad service by shopclues...

Relish analong raundcasual wear watches the product is not good candesan is product is damage one watches is damage glaas right said and watache is Miss key so these prudact is replaced my product relish analong raundcasual casual wear watches combo for man ordr no[protected] order date 10 Dec 2016 I these products damage candesan resewen so repls...

Hi Shop clues Team,


REMINDER 1

Can I expect the response on my mail.

I have sent you the mail for cancellation request to you on 15.12.16 but still have not receive single response from your end.

Is this the service which you have provided to your customer. REDICOULUS.

Need urgent closure of mail.

Otherwise I will file a consume case.br...

Funny that they send text messages saying we have delivered early than expected. Rubbish service. I ordered 2 products and both stated as delivered. I never received anything and when i called the customer care, with lots of followup one product got delivered. The second one is still missing in action. Poor service and will never approach them again....

This is to inform you that on dated 2December2016 deliver a parcel inside there was marble slab instead of dell laptop.The order placed on date 28 November2016 as well inside parcel when I received in box there was an marble slab and newspaper of Tamil Nadu dated in it 21 November2016.(means before order only Some one has taken out its bad service)...

Shopclues is the horrible website and pathetic services as ever. Order no.[protected] seller is also uneducated i had send him chat as well and tried to call as he has shipped the order without checking quantity. I had order 7 sets and delivered 1. I had shared the pics of outer and inner pack even i opened it in front of courier as the parcel was too small for ordered items. Called customer care to ask seller to dispatched rest 6 sets if...

Hi Team,

This is my fifth or sixth mail regarding same issue, i started sending mail from the day i placed order and now it is shipped, it was not my mistake now i want to change the address i cant receive this product at my office and this is a prepaid order please change the address.

Very poor service, even i do work for customer care but never this way, no response even for customer mails, i really dont understand...

I ordered for 30kg dumbbells on 19th november, but the product is not delivered to my address yet.On 6th of december i got email saying that the product is undelivered and is returning to origin and refund process is initiated.On 15th december i got email that product is delivered to my address although it hasn't been done so.Regarding this matter i have contacted customer support through phone and email and i haven't received any help from...

Hi i have ordered id[protected]st time they sent to our address properly after that the product was not working properly... I asked for replacement of ordered now they are telling the shipping address is unavailable..

I paid that product is 5899/- rps whenever i called them they telling that to wait for 2 working days for 4 working days and all but i am not getting the product... What shall i do to whom i have to complaint...

I am a big fan for shopclues online shopping. But, i will not book my order at shopclues because it ask my email id but i fill it then only not responding that told email id or password is incorrect. So it is not convenient to me. Shopclues contains very cheap product. But i am unable to order these products. So please favour for me. This is my humble request.

Thanking you...

This is to inform you that now 15 days gone but i don't get my product nor money i already raised a with ticket no 443919 but still i din't get any call from seller or shopclue team regarding that i suggest to customer please don't buy anything from shopclues its a thief site they always cheated with his customer

Thanks & regards
Mitlesh jha
[protected]...

Sir,
I have placed a order for iliv combo-brown.. Bearing order no.[protected] on dt. 09.12.2016. But i was surprised to receive a message regarding receipt of my shipment, whereas i have not received my shipment till date. I have already paid the amount through online payment. Pl. Look into the matter.
Biswajeet pradhan
Sambalpur
Odisha-768001...

I have ordered two products through online in shopclues. I am very unpleased because of their product delivery information. Product delivery date is different and executive is visiting to customer place is different. And i have not got the same product which i have ordered. Waiting for another product to get but no further information from shopclues end.. Please make them to correct....

I have order the combo deals of watch payment the debit and i still didn't received the product. And then i track the order they the corier mobile number am call the number and i ask the product still he not surrender me... So please return the money or give the product... The courier serive very bad am per day 5 to 6 times asking they didnt surrender the product further u take action and give my product or money...