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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 157

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Address:Nashik, Maharashtra, 422004
Website:shopclues.com

Ji sir mera name kunal jagannath kalal hai ye order meme sbi debit card se payment kiya hai mere atm se bal detuct hua hai par transaction aapka status failure bata raha hai 483 ka bal gaya hai agar order replace na hui to kya mujhe status batao plz my cell number is [protected] hai kab pata chalega customers care ko call kiya to 48 hours bata rahe hai to iska solutions kya hai...
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Shahidkhatib
from Mumbai, Maharashtra
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Defective led tv delivered

Address:Mumbai City, Maharashtra, 401107
Website:Shopclues

My order no is 94466442 i had purchased 32 inch suntek led tv with cash on delivery of rs 10, 300 i received the product on 13 july 2016 same day i checked the product it was having scratches on the screen n when i switch on there were white strips reflecting on the screen same day i complain to shopclues support team but till date i m receiving only a standard reply will get back please assist me on the same my email adress is shahid. [protected]@yahoo.com...
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Divya Burman
from Mumbai, Maharashtra
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Blue n green sparx shoes

Address:Thane, Maharashtra, 400612
Website:shopclues

I had purchased a sparx shoes blue n green colour i got a wrong size n d quality was sooo cheap n so low as if its gonna break in one or two use..the soul was sti ked wid an adhesive gum which was totally visible, n den latr on ive said i need to return dis i requested each n every day mailed every day, dey reverted me n den dey send a guy alomst in a months n ive return d product but dis ppl havnt gave me my refund money, dey said d size...
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G
gauri bhatia
from Jaipur, Rajasthan
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Wrong product delivered-93619837

Address:Agra, Uttar Pradesh, 282005
Website:Shop clues

Dear,
Kindly clarify me one thing that if i have received this parcel on 28th of june, 2016 i. e tuesday. but the said order has been cancelled from shop clues on 1st july, 2016 i. e friday. as per ur policy, before cancellation if i receive some wrong product or product is not properly working, then i can return this product. and also claim for the refund.
I have all ur messeges & mails & if proper action won't be taken by...
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Dilip Khemani
from Bengaluru, Karnataka
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Mobile mi4i charging problem

Address:Ajmer, Rajasthan, 305001
Website:Shopclues

I have purchased mi 4i mobile through shopclues the mobile is not charging but the charger is working fine i have checked the same, it means the charging process in the set is not functioning i am attaching images of bill etc in add image option the puchase date is 23 march 2016 and imei no is [protected]. Please replace the at the earliest possible
Thanks...
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Farhan Fahim (jack)
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered wrong and defective product

Address:Gurgaon, Haryana, 110025
Website:www.shopclues.com

I bought a mobile kenxinda r7 from shopclues and it is delivered to on 7th of july 2016 but the mobile is defective. the imei no. on mobile box and in mobile is different. when i called to someone from mobile then it says "your imei no. is not valid". the mobile has 10 days buyer's protection (return warrenty) but when i called to costumer care everytime they said only that wait for 3-4 days. my order no. is 94595748....
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Address:122001
Website:Shopclues.com

I purchase a mobile on 07-july-2016 from shopclues.com micromax canvas selfie 2 and i received order on 12-jul-2016 but when i received order after open the packet i found its battary and accessories is not genuine.

Then i file return order against this but they told me : send me all images for mobile problems after that they told me to go micromax service center. After that yesterday i went micromax service center they told...
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I ordered for a phone shopclues.com which was supposed to to be received on 5th july as per the order time. i didn't receive the product till now (16th july). i called snapdeal customer care for 7 times. eveytime to talk to an executive i had to wait to 15 to 20 minutes. they all giving the template answer of apologizing, 48 hrs time, blah blah blah... i fed up with them and i asked to connect to senior person, i had to wait in phone for...
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A
abby ghosh
from Bengaluru, Karnataka
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I have purchase cap

Address:New Delhi, Delhi, 110085
Website:shopclues.com

Last, tuesday i am buy a cap form your shopclues.com. But it not same product to see your side. my order no.94970491. it is very poor product please change my product....
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smguf36
from Srinagar, Jammu and Kashmir
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Product order id94537872/return id2973373 via ecom express

Address:Jajpur, Odisha

Message to me that my shopclues delivered product order no.94537872 has complained to return I'd 2973373 through ecomexpress.When n where I have to return that?message show me that a courier inform me to return but still no confirm messages or phone calls ....
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V
Vensri
from Bengaluru, Karnataka
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Cash refund process

Address:Bangalore, Karnataka, 560033
Website:Www.shopclues.com

I have booked a product in june starting and they have sent a wrong product instead. Given return order and they took bqck in july 1st till then no more responses and blaming on vendor trying to cheat. After that they refunded mojey on july 2nd. But unfortunetely i had written my name instead my wifes in bank account name. Where money got returned there account and they also confirmed on july 5th and did return transaction but till today...
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A
a jamal
from Noida, Uttar Pradesh
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Faulty mobile handset supplied by shopclues

Website:www.shopclues.com

Dear sir/madam,
I have purchased nokia 5233 mobile for rs. 1, 347/- (six month gadget wood warranty) from shop clues through e-marketing site at 1700 hrs on 05th july 2016, after opening the parcel the said gadget is not getting started even after putting it on charging mode for 4 hours and also the battery is getting heated.
Then i have lodged a complaint and put a return request to m/s shop clues website at 2245 hrs on same...
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deepak KUMAR CHAUHAN
from Delhi, Delhi
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#7256958 return requested for shopclues order 94725606

Address:New Delhi, Delhi, 110041
Website:WWW.SHOPCLUES.COM

I am not happy with product. Product is not authentic.In the combo pack, hair straighter cream is not for curly hair & serum is damaged due to bottle packing leakage.& shampoo & conditioner quality is very poor. So please kindly requested you to that please return your product & refund my money. Otherwise i am going to consumer court for full & final settlement.
Order number: 94725606
Return number: 2979190
Product:...
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M
maurta rahul
from Lucknow, Uttar Pradesh
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Return my order and refund money

Address:Lucknow, Uttar Pradesh, 226301
Website:www.Onlineclues.com

Name - rahul maurya
Mobile - [protected]
Address - mohanlal ganj near sbi bank bharat petrol pump
Zip - 226301

Dear sir
I want to return my order because your product doesn't match which is shown in your site.. it is totally different...
My order is london look polo t-shirts (set of 3)
I have received it on[protected]

My order no. is cin275384
Contact no - [protected]br...
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A
ashu saini
from Mohali, Punjab
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Delivered a non working mobile.

Address:Ghaziabad, Uttar Pradesh, 201001
Website:www.shopclues.com

I have brought a mobile (champion my phone 43) from shopclues on 4/7/16 with order no.94586582 and its delivered on 7/7/16 but the mobile the send is not working its not even turn on i made cash on payment with rs.2277/-including thier delivery charge and processing fee. i said at the time of payment that this product is not working to delivery boy but he said that i am only a delivery boy you have to contact shopclues. then i inform to shopclues...
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shivam0412
from Delhi, Delhi
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Maxfone 506 black

Address:Faridabad, Haryana, 121003
Website:ShopClues.com

Dear sir
I have ordered for maxfone 506 black code:[protected] handset but when i received the order i got vitel 105 handset thats not what i ordered for.
O i request you to change my handset as soon as possible before i take further action.
I will be very thankful to you.
My order details:
Order no. 94917599
For any queries pls contact :- [protected]
Email: [protected]@gmail.com...
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J
Jony Soni
from Sirhind, Punjab
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Delivery

Address:Bhiwani, Haryana, 127021
Website:Shopcluse

I have book my phone Lenovo K3 note dated 5 july 2016.my order number 94611425.But i Have not received this Product till date.Delivery Process is poor.i have doing many call corier service but they are not response.Please do me help asap....
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R
rabishkumar
from Patna, Bihar
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Refund not provided

Address:713326

Refund not provided
I purchase an item it is 3 burner gas stove... but when i check it 3 burner gas stove are damage...
And complaint a request but your service provider cant provide me a solution on it
So... i want to process on it
Name rabish kumar
Email [protected]@gmail.com
Order no. 93632166
Order date 23 jun 2016
Return created on 28 jun 2016...
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Saahil Madhavi
from Mumbai, Maharashtra
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Given faulty piece and reject to return request.

Address:400701
Website:www.shopclues.com

On 6th july, 2016 (05:16 am) i ordered 100% origional battery for iball ibl - m81 andi 5t cobalt2 1750mah online with cash on delivery. my order id is 94683675. (return id.2956669). but i got faulty battery and because of this i lost my mobile's battery socket. i request them to help me out of this but they reject my request. i just want my money back or replacement of the product i order....
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Address:110055
Website:shopclues.com

I got delivery of the above product just now. while opening, i found that 2 supporting knobs are broken apart. i believe that it is not because of packing but it is due to the poor quality. immediately, i tried to contact the supplier on the given mobile number and reply is that there is no such number. is it a fraudulent activity.
Kindly see that item is immediately replaced or amount re credited in 7 days
Time, failing which...
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