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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
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122 001

ShopClues.com reviews & complaints page 161

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G
Gurpreet2011
from Amritsar, Punjab
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Sfm shopping league

Address:147001
Website:www.shopclues.com

Sir you start the SFM Shopping League from 5 pm Saturday – 5 pm Monday, every week (23rd April – 16th May, 2016)
In this offer i participate and become winner in 2nd and 3rd week but i didnot get my price.

here i get the order number 92549067. sir kindly give me all detail and also give my price
sir i post as much pictures which i get from your mobile app, facebook site and other social media. and also i contact...
+5 photos
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S
sonysweety
from Bengaluru, Karnataka
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Aqua supreme ro+uv+us+tds 18 lts water purifier

Address:Bangalore, Karnataka, 560024
Website:www.consumercomplaints.in

I ordered on 14 june till today not delivered too bad services I am very unhappy with your services you mentioned delivered date 21st June today is 26th June, order number 93195374 amount paid 5, 198/- through Net banking, please let me know the track, I am very unhappy with your services, you people not even bothered about customers.

ITEM ; Auqa supreme RO+UV+US+TDS 18 ltrs Water Purifier
Order No: 93195374
Ordered...
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G
Guruprasad Udupi
from Visakhapatnam, Andhra Pradesh
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Supply of damaged furniture and refusal to refund the money

Address:560097

I had ordered reception desk and had paid Rs. 22, 000/-. My order no. 91927993. They delayed delivery by 2 weeks. But funally they delivered completely damaged product. When enquired about this they instructed me to refuse the delivery. Upon doing that now they are not accepting the return and not refunding ny money. They say the ticket is closed and refund declined. What to do now?...
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Address:Varanasi, Uttar Pradesh, 221010
Website:shopclues.com

I ordered for 2 quantities of baby wipes 80 pcs each(pack of 3) but got only 1 quantity abd the amount is taken for both the quantities.please return the amount or give me another quantity otherwise i will not be able to purchase any commodity from your site.
Here are my shipping details--
Subrato Laha
D 61/12 Sidhgiribagh(near b.chatterjee, aam ka, per wala makan, jaljog wale)
Varanasi
Pin-221010
Phn-[protected]...
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S
shahrukh& razia
from Delhi, Delhi
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Kenxinda r7

Address:Gurgaon, Haryana, 122001

Dear
Ir/madam
I ordered this product by shopclues... But it is not working properly so i want to return it... I have requested to return this item but they declined it while this product has 10 days return policy.. So i talked to custemer care service earliar they were telling that it will be solved in 2-3 days and product will be taken back but after 3 days when i called them again they directly refuse to take back their product....
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S
Satyasundar Khuntia
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incomplete material supply and useless return/replacement policy

Address:Gurgaon, Haryana, 751024
Website:shopclues.com

I had purchased a tv 40j500, online from shopclues. When i opened it there was no wall mount support in the packet as mentioned in their tech spec. There online return/replacement system is also not working. When i contacted they denied to supply and even not giving sellers contact no. I found their response worst ever all online sellers. Without wall hang support i am not able to use the tv due to space constraint. They did not declared...
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Address:Bikaner, Rajasthan, 334001
Website:www.shopclues.com

I found some issue in the product which by the way in warranty period so i register a complaint at shopclues site. Someone called me from this no. [protected] and told me to send the product for support as i did and send it on 6.6.16. They receive it after two days. I called them for update they told me that they contact me after a week so i did. After 10 days i called them and guess what this number is wrong so i tried to get customer service...
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P
pradeep kb
from Krishnagiri, Tamil Nadu
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93225015....bullet cover

Address:Alappuzha, Kerala, 689121
Website:shopclues.com

15/06/16 purchased one bullet cover, but till the time i'm not getting the parcel.contd aramex, but they are saying product is not deliver the mentioning adderess. help me to collect the product from aramex. they are saying product is more than 100km away from my adderess. how i collect the courier .pls inform their, hand over the product to lockel courier service & lockel agency will deliver the same adderess.
my order no[protected].br...
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G
Ghanshyam Lunavia
from Mumbai, Maharashtra
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Received damaged products refund is denied by shopclues...

Address:Gurgaon, Haryana
Website:www.shopclues.com

I have ordered led lamps on shopclues order id is 93120615
The product received in damaged condition and it was reported to shopclues on same day on 18 june 2016 within few hours ticket no 7001991 on their site was confirmed by them also by mail sent to as under stating that your complaint will be resolved in 3-4 days... But now on calling customer support they denied to refund and say that you have not raised complaint within 48 hours...br...
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Address:560068
Website:Shopclues.com

Hello,

I have ordered a tyre on june 6th for an address in bangalore. After 15 days i was told my address in bangalore is non servicable area. I spoke to karthik floor supervisor and he escalated and made sure tyre will be delivered to me by 23rd. I dont see tyre getting delivered to me on 23rd. I spoke to abishek floor supervisor and now he wants another 48 hours... These two calls were made from states... I was wondering...
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K
K Panchamurthy
from Chennai, Tamil Nadu
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Wrong product not take return

Address:603209

I have purchase one shoe, that material come but under size, i booked size 10 but material received only 9, that production not taken return back till now last 3 days, booking no

Comment: I booked size 10 but received only 9 size, please change the product immediately or refumd my cash immediately
Order Number: 93115253
Return Number: 2901035
Product: SESS BLUE MEN/BOYS SPORT SHOE-A20
Reason: Wrong...
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D
dawood murad
from Madanapalle, Andhra Pradesh
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Payment Declined ShopClues Order 93339072 reversed amount

Address:Chittoor, Andhra Pradesh, 517001

Dear murad,

Greetings from Shopclues.com!

We apologize for the payment failure for your Order 93339072, due to a technical error at our Payment Gateway.

Here’re your Order Details:

Order Date: 17 Jun 2016, 08:16 PMIhave deducted an amount of 480/- from my account Payment Declined – ShopClues Order 93339072 so pls reveresed to my account. but from today onwards amount not reversed...
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V
Vipin D
from Nadapuram, Kerala
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Reach cogent

Address:Kollam, Kerala, 691013
Website:www.shopclues.com

Hi
I had ordered (Order no.[protected] one "reach cogent" for rs 3099/- (Excluding delivery charges, ie, rs29/-) on 03 jun 2016, at01:41 pm and it got delivered on 10th june, friday. But this is just useless as it does not have battery backup, with loosing power with no time and some other proclems, totally i;m n't satisfied with quality of the product, as this appears to be a fake product si filed a return request (15th june 2016),...
+3 photos
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V
Vipin Devarajan
from Nadapuram, Kerala
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Reach cogent

Address:Kollam, Kerala, 691013
Website:www.shopclues.com

Hi
I had ordered (Order no.[protected] one "reach cogent"mobile for rs3099 excluding delivery charges on 03 jun 2016, at 01:41 pm and it got delivered on 10th june friday 2016 but this is just useless as it does not provide any battery backup and loosing the power with no time and some other features of the phone is not good. And it doesn't show the full configuration settings not properly, tottaly i'm not satisfied with this producy,,...
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D
danish2452
from Lucknow, Uttar Pradesh
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No refund and no replacement

Address:122001
Website:www.shopclues.com/contactus

Maine shopclues 14/05/2016 me order no=91647134 kiya tha jo 1627/=amount ka tha
21/05/2016 ko missing product mila jiski complain maine shopclues ke custumer care per kari phir 29/05/2016 me sopcluse ne revers pickup apne courier partner delnet se kara liya jiski koi reciet bhi nahi di aur iski cpmplane bhi turant maine shopcluse custumer care per kar di thi per abhi tak na replecment kiya na refund kiya jab custumur care pe phon karo...
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M
maheshgb
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivered and not refunding

Address:Nagpur, Maharashtra, 440008
Website:www.shopclues.com

Subject-wrong and damaged product delievered and not refunding.

Date[protected]

Respected sir/madam

I am mahesh ghanshyamdas bhojnani from nagpur, maharashtra. My mobile no. Is [protected].
I am sending this complaint against shopclues and i am also pasting the messages send by
Shopclues to my registered mobile no. As my truth and evidence, so please give your precious
Time...
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T
Tanveer Pasha
from Bengaluru, Karnataka
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Please help for refund my full amount

Address:Bangalore, Karnataka, 560099
Website:shopclues

I am saleha tanveer... My order no is 90373583.. Diliverd 26 april with extra charged... I did purchesd iliv curtains set of 2.. I did purchased 6.. Curtains was defected.. A had complains lot of time.. After nearly 45 days.. I did pay 1517 for set of 6 curtains.. Returnd last week.. I had return all curtains. My returns id is 9870914... But send me and my shopclues account show me.. Refund give me only 252... How is possiable sir... I am...
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R
ranalikhi
from Aligarh, Uttar Pradesh
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No bill (invoice copy) under box

Address:121107
Website:m.shopclues.com

Dear sir, we received oneplus x dated 24 april 2016 inside box no bill (Invoice copy) found which is required for warranty claim. Please provide the bill (Invoice copy) to us. Please send the required things as mentioned in the mail to my residence address, if not possible, please send it to my e mail. (Rana. [protected]@gmail.com) (Rana. [protected]@gmail.com) my details: customer name :- dinesh kumar mb. No :- [protected] order no[protected] order...
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P
Pacification
from Delhi, Delhi
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Dr scholl women sandals

Address:302017
Website:Shopclues.com

I purchased a new pair of dr scholl women sandles for my mother and to my utter surprise the sole broke up whilst trying for the first time. The pieces of broken plastic sole cannot be assembled. I have been wearing bata footwear since childhood without any problems till this one.
Please replace the broken sandles at your earliest. I'm sure that your website and the members will help restore the lost faith.
Neharika kothari....
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Address:Thane, Maharashtra, 400615
Website:www.shopclues.com

I have orderd Suvarnaprashan drops on 13thJune'16 and made online payment of Rs.1775. Then I received a message that order is ready for despatch & will be delivered to address on 17th June'16. And today i received a mail that my order has been cancelled due to unavailability of stock by merchant and refund will be reflected in my account by 30thJune'16. After receiving cancellation message today i checked on shopclues again for stock availability...
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