ShopClues.com Complaints & Reviews

Dear sir,


As the order number in subject line, the details of the order, a nokia lumia, is below.
When it was delivered back pannel of the mobile was found broken and no guaranty/warranty card was accompanied.

Both the points raised and over phone the person of anita courier of gaziabad assured that the normal guaranty period is there and the paper somehow missed to send. They replace the back...

I kall 1.8 inch dual sim multimedia phone with fm bluetooth k88
I have receive the order 94440692

And i have other order for this i kall 1.8 inch dual sim multimedia phone with fm bluetooth k88 this order has been cancel order no 94863482
Please cancle these order...

Hi shopclues team,

This is the third time you are promising and not reverting at all over the past 35 days.
I am finally fed up with shopclues and gadgetwood now.
The 8000 discount on the phone attracted me to buy the phone for rs 21500. i was not expecting this to happen.

With the below main points over the last 2 months, can i expect a replacement for my phone with all the proofs that it was...

My shopclues order not received order number is . 94390670 pls do needful. the expressbees couriers service is too bad in calicut. pls change another couriers...

After noticing that the spin mop i purchased did not have a spin head, i initiated a return and refund of this product. my mail was sent on 26th june (the same day when the product was delivered). after repeated follow ups they agreed to send a person to pick up the parcel. from the past two days, courier guys are coming to my house and returning saying that we have come in bike and your parcel is too big to carry on bike....

On 25.03.2016 i had booked two items on line namely kashmiri carpet (order no 86731286/[protected] and royal oak victoria corner stand (order no. 89445331/[protected] and had made payment of rs. 429/- & rs. 2518/- respectively at the time of booking. one item that is kashmiri carpet was delivered and received by me at my residence within specified period. the other item that is royal oak victoria corner stand has neither been delivered nor received...

This is regarding order#[protected]fitfly home gym set) that i ordered on 20th jun 2016. i got a call on 30th jun from the customer care saying that the order will be slight delayed by 2-3 days and i will get it by 4th jul 2016. then i didn't hear anything from them till 6th jul 2016. i called them on 6th jul and after couple of calls, they asked me to wait for couple of days and assured me that i will get the order by then. today (7th jul...

Dear sir,

I purchased mobile in shopclues on 1st july and it does not work. every time it restarts. i initiated return replacement on 3rd july as per shopclues policy.
No action is getting taken. shopclues is fake and cheating company.
My order number is 94124373. return number is 2939230.
Kindly help. looking at so many same or similar complaints across all platforms. shopclues should be banned from selling...

I ordered a battery for my mobile from the above mentioned site product name : samsung original battery for galaxy note 1 gt - n 7000 2500 mah + 6 months warranty, merchant ref : g0000372.

When i went to the samsung service center raipur [ chauhan samsang services] as the was a auto on off problem in my device they informed me that my battery is not genuine

O i request the authorities to take the required action...

I was ordered 10 leggings but the size of those leggings is small,
so i want to change those leggings and want to buy leggings of XL size .
this product was delivered on 6th july, 16.
there is some confusion in selecting the size of leggings.
the size which is ordered by me is small to size that i wear generally.
therefore now i want to change these leggings and want to get XL size...

Actual order was jovial mart cotton lycra dark blue jeans code 79624510, size men lower 34, order date[protected], total price rs. 339;
Ub total rs. 229, shipping cost is rs. 40
Carrier name: profsnl-okl tracking no ; del11308055.
Pament mode is net banking.
But delivered scraping wash on[protected]
Not acceptable.
Order no is 93809333....

Shop clues is a fraud company. I order a product on 28 June and from then i don't received a single call from shop clues and on 5 July i received a msg from them that your order has been cancelled. When i called the customer care then the executive is saying that they can't do anything and repeating the same lines again and again as if they a script written by their side and just reading that script. Dnt trust on shopclues....

I Ordered Chinese Checkers through Shop Clues. The Product received with damage and the product to be send back.. during delivery i paid Rs 359.. i returned the product because its damaged..Still now i didnt receive back the amount of 359 from shop clues.. i mailed but no response.. the mail copy said the amount already send back to u.. but past 1 week they replied the same mail..

Kindly give me a conclude whether i receive...

The product i ordered is totally different from the product i get, :
first issue: color and shades of jeans are different
2ndly: very bad quality
3rdly: too small and not good fitted
when i claim for returning the product, merchant rejected the request of cancellation, the product is of so horrible quality like same of those footpath products, cheap looking but the product i ordered is very much different this...

Hello sir
product code 93270575
return id 2914266
mane bhi shopcluse.com se online shopping ki hai...or unhone wrong description per courier bhej diya hai...or may unse baat kar rahi ho to wo bol rahe hai hamhari pickup service nahi hai aapki city may. matlab bhejne ke liye to service hai per return karne ke liye nahi hai...address hai clues network p limited plot number 653a palam vihar road bijwasan new delhi-110061...

I have ordered for 2 packets of (100 each) garbage bag with handle 16x20 100 nos (qty:2) and was charged 198/- (2x99) plus cod of 15/-.
But in the wrapper, the printed mrp is only 72/per 100 nos. whereas i paid 99/- each packet, charging an excess of 22/- per packet of 100 nos. this is against the consumer law in india. please take immediate action and refund the excess charged. the details of the order is given below;
br...

Dear Sir,
I have purchase a Lenovo A6000 Phone from shopclues.com on March 2016.
My order No is 86309836, Shopclues issue me a Invoice on the time of delivery.
but now the phone is dead.
I am going to service center of Lenovo, and they have not accept the Invoice which is issued on the time of delivery by shopclues.
I have call the shopclues customer support center but they are said they unable to provide...

Dear Sir/Madam
I have ordered a Mobile phone from shopclues on 9th June 16.At the time of delivery they have provided me a defective product through courier when i asked for return they said me that they have a process for it after calling them lots of time they arranged returns for me .Their courier mans does not visit at my address a single time & they closes the request by saying that buyer is not available.After it i told them...

On 12the June I ordered Multipurpose foldable wooden Laptop cum study table
Order No. 93101646. Amt 798 was debited from my account for the same. On the 17th June it was communicated that my Order has been cancelled because the product could not be traced during transit. Till today that is[protected], the said amount i.e 798 is not credited to may account from whict it was debited.
Thus I demand that the company resolve the issue...

I'm not receive my order, my order number is 94256386 and my tracking number is [protected], it's very urgent.i was ordered on 29.06.2016please send my order....