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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 95

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Address:700126
Website:shopclues.com/support

I bought a panasonic mobile phone on 2nd march, 2017. But some problem arose on handset and i went service centre many times. But they had returned back. Panasonic service centre give me a doa certificate with dispute set with packeting on 23rd august, 2017 and i sent a mail with scanned doa certificate. Your company's worker said that their working days is four. But today is 1st september. They rresponse negative. Really i had been suffered...
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E
enjeti
from Sathupalli, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

purchase of a leather purse

Website:shopclues.com

I bought a leather purse on 24th. July 2017 by shopping on-line and following online transfers were done :
[protected] iin/i-debit/clues net/201 [protected] 279.00
[protected] iin/i-debit/clues net/[protected] 279.00
[protected] vin/clues netwo/[protected]/0 279.00

The cost of the item was rs. 279. It appears shopclues have their own payment gateway and it appears that...
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D
Djane Maahi
from Srinagar, Jammu and Kashmir
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panasonic battery fraud

Address:Lucknow, Uttar Pradesh, 226016

I'm maahi. I ordered a new battery for my panasonic eluga i2 from shopclues ordered[protected]. When delivered, it was not supported by phone and it elwas damaged as well. Unfortunately there is no return policy support for customers as they provide customer support just for formality. Kindly mention my complaint against the merchants and find a way to get suitable action done....
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N
nit4ravi
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defective pieces (broken pieces)

Address:New Delhi, Delhi, 110030

My order id is[protected]. It is delivered to me on 30th august 2017 and today i found that it is broken piece and it is already delayed by 1 day.
How careless the shopclue is???
Really disgusting.... It is better to choose flipkart amazon snapdeal infibeam paytm.
Please take your product back and refund my balance with 9 day compensation as soon as possible otherwise i mail this problem to usa (United states of america)...
+1 photos
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H
harsha Kvss
from Harihar, Karnataka
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refund not getting initiated

Address:560093

My order id is[protected] which i ordered it on 13th august.
Due to size problem i've ordered for a return. The xpressbees people contacted me and said they'll take it by by next day, but its been a week and they didnt take it or atleast made a call about it.
Also i tried to contact shopclues executives by calling and emailing. They wont lift or they wont reply to my mails.
Please look into this matter and refund money...
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S
sabya05
from Hyderabad, Telangana
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issue with delivery of order no 124226963

Address:Bangalore, Karnataka, 560064

I have order one product against order no mentioned in the subject line on 26th aug, on 28th aug i got notification product has been delivered. All the status has been updated as delivered.in fact till date i have not received the product. Last 3 days i am calling customer care every time they say it will be resolved within 24 hours. Nether order status is changing nor i am getting delivery of the product....
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A
Aditya1289
from Mumbai, Maharashtra
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i have ordered a new philips trimmer qt4011 but the charger was missing

Address:Thane, Maharashtra, 401101
Website:Shopclues.com

I have ordered a new philips trimmer qt4011 from shopclues.com and it was delivered to me but the charger was missing in that trimmer so i requested a return to shopclues.com but they are not accepting the return request and trying to. Fool me and giving silly reasons. To. Me so i request. You to please help me. Out i would like a refund for this order...
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H
Harpal Mewada
from Korba, Chhattisgarh
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tv

Address:Bhopal, Madhya Pradesh, 466001

Got a bad cycle. I want refund of this product please help me please please please please i am giving my number [protected] i want refund. Please provide refund u request you to please provide refund i giving. My number [protected] please help me if yoy help me i pray for you please help me please call me i am giving my number [protected] please call me urgent...
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S
Skrana9772
from Haldwani, Uttarakhand
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regarding fraud case

Sir, i received a call from this number - [protected] on 1 july 2017. He told me, i am speaking from shoclues and you are the lucky winer of our company lucky draw of amount 12.80 lacks. And deposit 12 thousands in this account no.[protected] (Sanjay kumar, boss of company). For registration and u will recive the wining amount in your account through check. I deposit the same amount in this account no. And after that i received a call from...
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S
sms25
from Bengaluru, Karnataka
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regarding delivery of my order

Address:Hassan, Karnataka, 573213

Dear sir/ ma'am

On 22/aug/2017 i booked an order[protected] & checked cod availability of my area pin code (573213) on your website that shows there is availability of cod at my area.

On 28/aug/2017 a person made call from (Carrier name:) aramex, he is not ready to give my order my pin code area number (573213) instead of that he said cod is not available to your pin code come & collect your order at our office...
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J
Jayapradha Govindarajan
from Kangayam, Tamil Nadu
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mobile display damage item

Address:635109

I have ordered on 21st aug 2017 order no.[protected] for nokia 5233 product reced now on 28th aug 2017 pack only good condition but product is upto standard (Display damaged and product is not new used product).
I am not satisfied and this is the second time i have disappointed from shopclues.com.
I have purchased other network like amazon, flipcart, snapdeal, ekart and somany. The is quality is good.
Kindly take back...
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M
Madan Mohan De
from Darjiling, West Bengal
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van galis brown regular fit jeans

Address:Cooch Behar, West Bengal, 736165

I have bought a van galis regular fit jeans pant for man order no[protected]for dot zot with tracking number[protected]. But when the percel i take the curier then i have found a wrong clour jeans and very poor quality so i have not happy this item. I have try to call customer care service but customer care not received my call. I am very angry with shopclues.com. Plese send me my orginal booking van galis brown regular fit jeans....
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R
Rdx Neelu Verma
from Mumbai, Maharashtra
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quantity wrong

Address:Jhansi, Uttar Pradesh, 284128
Website:Neeleshkumarvermaji@gmailcom

I have bought a combo axe deodorent for men with ks fogg deo (Set of 3) 100ml quantity - 2
Order id[protected]
But i have found a wrong quantity for this product than i complaint it on 8/08/2017 replace id 4575568
I have not happy this item.
I have paid full amount of these item
I have try to call customer care service but customer care nt received my call
I am very angy with shopclues.com....
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L
LN Vashistha
from Delhi, Delhi
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cheated by shopclues.com

Address:110094
Website:shopclues.com

I ordered a mobile swipe elite vr order id[protected] on 22/08/2017 and recieved it on 24/08/2017 the product was under 10 days return/replacement assurance. When i recieved the box i didn't found the charging adoptor, data cable and handsfree. Immediately i called and informed shopclues.com the executive told me that my concern has been noted an suggested me to raise a return request, and i did the same but next day shopclues.com rejected...
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P
Parvath Patel
from Sirsilla, Telangana
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refund/replacement related

Website:ShopClues.com

I purchased kids operated but i found parts missing when i called them they asked to return back so i returned them but after quality is done they are saying that the product is delayed so they can't find resolution to it so i asked them to send the demaged product along with missing parts and courier charges but they are taking time to resolve the issue....
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B
Banu preetha
from Coimbatore, Tamil Nadu
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did not receive the order

Address:Tirupur, Tamil Nadu, 641603

I have ordered magicdeal insulated lunch box on saturday. Recieved a message saying that the product will be delivered by august 26.
Recieved this message...
Undelivered: hi! Your shopclues order[protected] for magideal portable insulated picnic trave.. Has been returned by our courier partner as it could not be delivered to your address. We will initiate the refund within 48 hours. Not receive a call from any courier service...
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S
S R Sharma
from Mumbai, Maharashtra
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shipment related / return to origin (rto) / wrong product

Address:Lucknow, Uttar Pradesh, 226003

We are trying so many times but shopclues unable to shortout the problem and he not make call in fedex and salvo my problem. We provide all the neccessary document in shopclues but he not help me

Dear merchant,

Greetings from shopclues.com

This is with reference to your ticket 566635 regarding order no.[protected] for delivery of wrong product.

Based on your concern, we are investigating...
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S
Satender Uniyal
from Delhi, Delhi
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ikall k11 mobile

Address:Dehradun, Uttarakhand, 2481954

Mujhe 19.07.2017 ko mobile mila jiski battery mobile me fit nhi ho rhi thi battery loose thi isliye maine replacement ki complaint file ki jo replace nhi kiya gya or mujhe service centre jane ke liye kha gya jo service centre bhaut kam hi khulta h phr 16.08.17 ko badi mushkil se wnha koi mila or aaj 25.08.17 tk bhi mujhe nyi battery nhi mili kha ja rha h ki company se battery nhi aa rhi h aap log customer ka pagal bnate h aapki company cheater...
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M
Mohammad Wasil
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wrong order delivered

Address:New Delhi, Delhi, 110062
Website:Shope Clues

Hi,

This is the first time i have used your website to order something and i am shocked to see kind of product delivered to me.

I ordered a watch costing rs1028 with order id[protected]. On 21/08/2017 i received order, when i unwrapped the box i saw an old, defective, damaged, rusted watch which was not the same i ordered. Now i was believing in your policies and was not worry about the inconvenience caused to...
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F
Faizahmed2004
from Gurgaon, Haryana
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regarding return of poor quality product

Address:Varanasi, Uttar Pradesh, 221005

I have done shopping at shopclues. The product was not up to my expectation. I have requested for return but they have refused it. How can they reject the return request of my order id –[protected]?? If i am not satisfied with the product they should take it back. This product was eligible for return within 7 days this was told by your side at the time of purchase. Take the product back and refund my money back. Shopping with shopclues people...
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