ShopClues.com Complaints & Reviews

Hello,
I was order 2 no of micro usb otg cables on 27th of july 2017 (Order no[protected]. Today i am receive this courier & after open the parcel, i found just one no of micro usb otg cable. Where us i was order 2 no of micro usb otg cable.
Request you please look in to the matter. If you did not solve my problem i never perches from your concern....

31-07 — 17-the smoke comes out when machine started and dead.
03-08-17 a courier guy came but refused to take return the drill machine. As he said this is packet open and used. I said that how i can know it is working or not without running the drill machine. The smoke comes out when machine started and dead. So as per return policy i am retuning. But he was arrogantly refused to take and went as in hurry....

Pickup the courier but not refund amount

Kids printed cotton tshirts combo-pack of 5
Total amount: rs.299.00
Qty: 1
Expected refund in your account by: 14 jun 2017
Status: return complete
But...
Refund information
Refund amount: rs. 387.00
Expected refund in your account by: 14 jun 2017
Refund status: refund processed
Refund id: 11493392
Refund...

I had placed an order on-line, with website www.ShopClues.com, for purchase of a copper jug (2 litres size), to be delivered at an address in nainital, uttarakhand, vide order id:[protected] dated 20.07.2017, on 'cash on delivery (Cod)' basis, at a total cost of rs. 844.00 (Product cost rs.815 plus cod fee rs. 29.00). Tracking number was[protected]. Product was delivered on 28.07.17 at the desired (Nainital) address; but it was seen that...

Hi,
My mid is 7224. I'am registered merchant with shopclues. I recently join shoclues as merchant. I purchased shopclues adzone service by paying inr 5900 including gst. I'am not getting the servies as promised. My product is rakhi and i need to sell it on priority basis as it's seasonal. According to the services (Shopclues adzone) which i purchased i was promise for promotion i dont know where my promotion is running i'am not able...

I have brought a 41 in 1 screwdriver set in your shopclues and delivered it today dt 4 august 17 time 10.00 am, when i open my parcel i see the main handle is broken. I sent a photo below nd what can i please suggest me thanks from debi prasad mohapatra shopclues order[protected] for 41 in 1 tool screwdriver set kit repair.. My mail [protected]@gmail.com. Phone no [protected]...

I am chirag gohil from bharuch. My curior is not deliver to my location because bluedart say to this loaction is not deliver to this curior. But i am also paying cod rs. So, why this agent say to me, this curior is not deliver at location. Plz, reply me as soon as possibal & deliver my curior in today evening. Otherwise tomorrow i am cancelllng this order & also fake online update to this way bill no. Pls, change it & origional update this...

Sir, i have received your call regarding order id[protected] from mb. No.- [protected]. Your executive told me that i have returned another item to you and i did fraud for only 700 rupees. Sir i am working in govt. Sector and my monthly family income is more than one lakh and you guys told me that i am a cheater.
I have already paid 700 rupees and please don't return my money and keep it with you and don't call me ever and teach some...

I placed below orders on 2nd august from shopclues:

Order id:[protected]
Order id:[protected]
Order id:[protected]

Amount has been deducted from my bank account (Payed via icici net banking), but order status is transaction failure. It has been more than 40 hrs and still there is no notice of refund of money or order confirmation from shopclues. I even wrote on their customer support but no responsw...

I have placed order for 63 led emergency light on 26th june 2017 my order no.[protected] it was not delivered till 5th of july 2017. I logged in to shopeclues and cancel the order. Insted of cancel system has automatically taken as new oreder on 18th of july 2017 vide oreder no.[protected] and it has been delivered on 24th of july 2017 which is initially not delivered after 10 days of oreder.

After receiving the product i have...

Expressbees service is very worst, literly they are harrasing. Today deliver boy called me to guide me, i spent 30 mins to explain him location, he is lair, he don't want to deliver the material.

Same thing happen for order[protected] &[protected] on sunday. He called me & force me to come to place where he was waiting after calling more than 20 times & spending 2 hours got the delivery.

Delivery boy : imtiaz...

Placed an order for mobile battery, model q413, for my micromax canvas xpress 4g, which was supplied by jssv inc. C-4 botwala building, tardeo,
Mumbai 4000007. The item arrived on monday july 31st afternoon.

When i took it to my mobile vendor to fix it on my mobile set, i found within seconds that it was a faulty battery with reverse contact probes. - ve in place of +ve and vice versa. This resulted in heat which damaged...

Respected,
Sir /madam,
I am requesting to accept my returns of your delivery of 5 combo shirts. It is not so good and also it is different from the order which i have done. So please accept my returns. And my kind request to you is to my product take back and explain that the shirts colours are different from the order so please accept my return...

Sir mujhe 31/07/2017 tarikh aap ki company se call aiya. Or mujhe bola maine ek signature earphone liya lucky drowcupon se mera ek tata safary car laga. Osko lainek liye mujhe 12800.00 rupiya denahoga sbi bank par. Maine diya deneki baad bola or 3% dena hoga. Jo maine nahi diya to mera a kehena hai k jhota company se koi saman na kharide. Or mera paisa mujhe wapas kardijiye....

I ordered one table on shopclues but i received broken table;i am trying to return that product but they are not ready to return it.

Details;
Anand kumar
Vaanijya ashram;matwari ;gandhi maidan
District - hazaribagh; jharkhand;phone no - [protected]
Order id - india

Order detail
Gioindia
S-26, janta market, rajouri garden
Delhi, 110027
Order #[protected]br...

My order no.[protected] was delivered on 1st july and product was default and i got a mail on 3rd july that your order will be canceled nd it will returned/ exchanged but it's more than 27 days it was not returned /exchanged. I was cheated as lenovo power bank is neither working nor charging starting from v when i open your sealed box. I will complaint further if you will not take any action....

Respected sir / madam,

My name is gourav das, i have purchased an samsung galaxy s5 from shopclues on 23 jun 2017, 02:31 pm, order id[protected].

The handset and the battery is original, but the headphone and charger was replaced with duplicate ones and was delivered it to me.

I have asked for the repalcement of the same, but shopclues and their team always denied, instead they have provided 600...

I was facing an automatic restart of samsung tv... As it was under seller warranty the service center and not made in india if refused to repair free and would charge some money.. This information was conveyed to shop clues and they told to share the bill with them and they would initiate a refund... So i shared the bill but then also they are not responding to it.. They are just passing time by saying that we will contact you in 2 days and...

Hello team,

I ordered a hd samsung television, 40j5100, on 11 october, 2016 from shopclues.com. The order id is[protected]. I had raised a complaint on the 9th of july, 2017, regarding the malfunctioning of the product. It is under sellers warranty.
I have been calling your customer care line for so many days and till date i have not received any resolution to my complaint.

I had been asked by your team...

Hello team,

I ordered a hd samsung television, 40j5100, on 11 october, 2016. The order id is[protected]. I had raised a complaint on the 9th of july, 2017, regarding the malfunctioning of the product.
I have been calling your customer care line for so many days and till date i have not received any resolution to my complaint.

I had been asked by your team to get a local repairman to correct the the television...