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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 97

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Website:www.shopclues.com

I have submitted a complaint to shop clues customer care as well as to xpressbees customer care but they have provided me a nonsense reply hence raising at this forum..
With reference to order number[protected] i have not received the product. It has never been delivered to my or my address.

There were 2 products shipped by shopclues for which the courier partner was xpressbees. I received one on 3rd august (Tracking...
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K
kritikaC
from Bhandara, Maharashtra
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I have returned my order but have not received my refund yet

Website:shopclues.com

I have placed an order on shopclues on 30th jul, 2017.in which i ordered 4 jackets and pair of shorts. I have returned all 4 jackets on the same day i received it because the quality was really bad. I have received the refund for 3 jackets but ther is one more refund of rs. 878/- which is left. And since 11th aug, 2017 i am trying to conatct to shopclues for my refund but i am not getting any response from them. This was the first experience...
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L
Lovetinnu
from Vikasnagar, Uttarakhand
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refund not received to the bank

Address:Gurgaon, Haryana, 1220001
Website:m.shopclues.com/?gclid=CjwKCAjw2s_MBRA5EiwAmWIacwS89l_EZ59USA8dExN7ONnBTXmrtD58Z66Bw-A2_XAFEYqzxcTsp

My order id[protected]. I ordered smart look combo of 2 solid men jeans but the product was not satisfied and old. I requested for return and refund to the original mode of payment but instead of refunding my money of amount (738.00 rs) back to bank they refunded as clues bucks. I don't want any clues bucks. I want my money back please help me as soon as possible. My refund id is 11833471....
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P
Prof.Jitendra Ahire
from Guhagar, Maharashtra
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courier service

Address:Jalgaon, Maharashtra, 424201

Dear Sir
My product from 11 August 2017in my city courier office .but courier person not delivery my home till date. she call me said your parcel received to courier office. but home delivery company policy.and me paid delivery charges. shopclues custmer care me contact 3 times. this person said wait .my product return company & money return policy....
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K
kamleshkmachhi
from Wardha, Maharashtra
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lies

Address:401602

Sir,
I order Cotton Polyster Silk Colour Blue for rs. 627/-, But i received different saree in packing and having low quality and not as per specification.
Kindly Note down Order No.[protected]. wide awb no. [protected]
Note down My mobile No. [protected].
Now question whether on rely on shopclues. or fully chitted me by this way....
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N
Niraj King
from Khargone, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not initiated

Address:New Delhi, Delhi, 451001
Website:shopclues

My order id is[protected] I buy shopclues online ivoomi 1 plus mobile dear sir but when I use front camera not work battery 15 minute's empty screen scratches heat and Sandor auto turn mobile I think this mobile is used and refused but I pay full new phone payment many request I creat about mobile return refund many days after approved my RETURN request but company say not give you REFUND repaired after give me this is cheating sir why I...
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A
abhishek gour
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return my t shirt

Address:Bhopal, Madhya Pradesh, 174001

I want to return my t #### due to small size.
Order no.[protected]
When saw the size of t shirt wjich is not fit size .
So i want to return and want to refund my money of Rs 527.
It is socond day from the delivery
So i imform to that please receive ur product and return the money of t shirt.
I am not satisfied with the t shirt so i want to return the t shirt .
Please contant to my no. Which is available...
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S
savita9815
from Bathinda, Punjab
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k decor door mats combo of 4

To shopclues,

The size of mats are very very small. And quality is worst... And two pieces are damaged... Please take. It back and refund my money and one more thing, i have also ordered the hand wash dispenser from this online shopping site, if i will not get my money back i will be forced to cancel my order. So its my humble request to shopclues to refund my money. It will be gratefull of yours......
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M
Mir Mushtaq Ahmed
from Chirala, Andhra Pradesh
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sent other product of less value

Address:110044
Website:shopclues

Sir / madam
I have placed a purchasing order for full hd 1080p spy camera glasses and order id:[protected] order placed on sun, 06 aug 2017, but 720p hd camera eyewear was delivered to me and the frame & hd pixel is totally different from which i have ordered. It will spoil your company's name, business and the most import thing trust. Please do not make customers fool like this & kindly replace the item as soon as possible or refund...
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A
Abhi Rockzz
from Hyderabad, Telangana
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need return and refund

Address:500086

Sir/madam i have requested for return on 5th august 2017 immediately after receiving the product for order id[protected] its a hp battery because there were no proper logos and the quality was not good even the fit of battery is not perfect as i checked with my previous hp original battery so i have diagnosed it by component test it says it is 2200 mah but my previous one was 2800 mah so i have requested for return and the return id is 4559870...
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N
naahikhan
from Jammu, Jammu and Kashmir
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incomplete 1 product

Address:122755190

Hi...I am Naahi Khan FrOm batamaloo Srinagar kashmir near labour comissionary office today my product was deliverd and u saw the washing gloves is missing so i olready was call delivery boy...I will humble request to ur company .My parsal is incompleted, its only fascino scooty cover and with it there is no washing gloves..kindly replace my parscal as soon as possible......
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V
vikas baurai
from Noida, Uttar Pradesh
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misbehaviour of delivery agent

Address:New Delhi, Delhi, 110037

Dear shopclues,

This is to inform you that you need to work on your customer handling a lot. This was my first time i ordered some thing from you guys and the experience was horrible. I will never recommend shopclues to any one. Your delivery agent mr ram shankar has no sense of customer handling. He don't know how to talk to the customer. When he arrived for the dilevry and handed over me the packet, i tried to open it. He...
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R
Rayjoy
from Raia, Goa
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mobile phone is not able to be returned

I had ordered a mobile phone on shopclues few days ago, after i received it the phone battery was not lasting at least for an hour.

When i requested shopclues for a return they rejected it by calling it a manufacturing defect and i have to resolve this problem with the phone service provider.

As i don't know any of such service provider shopclues must return the product and give my money back...
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S
Shveta Rai
from Mumbai, Maharashtra
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refund not yet received on the returned poor fabric quality dress

Address:Thane, Maharashtra, 400604

I was informed that i shall receive my refund amount in my bank account by 1 august 2017 and it's 11 august 2017 already and haven't received my refund money yet.

Thanks for shopping at shopclues. Refund of rs. 368.00 for your order[protected], klick2style black solid round neck full.. Has been successfully processed by us. It will reflect in your account by 1st aug 2017. See email for details.

I need my money...
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P
Praveen kumar Dwivedi
from Lalganj, Bihar
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defective product

Address:846004

I have bought casio quartz (Model nomtp-1374l-7a1vdf (A955),)
Order id[protected]. They delivered me defective product, and after my complain regarding that watch, he telling me, you have to contact product service center
Witch is far from my home, more than 150 klm.
This is kind of cheating and i am cheated by shopclouse.

If any thing possibility, kindly do something.

Regards
Praveen...
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T
Tarkesh469
from Coimbatore, Tamil Nadu
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micromax led hd tv 32 inch lcd screen damaged complain done but no action

Address:396193
Website:www.shopclues.com

Dear sir
I received micromax led HD 32inch TV but after opening the box we found TV led screen having damaged so I immediately raised complaint return product in shocluses account but still not have any action in call also which mobile number display in packing but he given excuse if this type support our moral will down please take immediately action as soon as possible

Regards
Tarkesh mishra
Your customer...
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N
naresh pachori
from Lucknow, Uttar Pradesh
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power bank /i am complaining about power bank quality defect

Address:Jaipur, Rajasthan, 302015
Website:Customer care email

Hi team,

I bought a power bank 7 days back. But i received defect product it's not in working condition. I mailed to customer care approx 10 times but haven't got any revert. So this is request to you kindly replace it asap. I am not expecting this kind of service from you. Such a bad experience with your product & service. I am not gonna to recommend it to any one else
Kindly process for replacement.
Regardsbr...
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A
Anjali Nandurkar
from Morjim, Goa
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fake call about lucky winner of rupees 12 lakh

Address:Amravati, Maharashtra

Hello sir,

I’m getting thrash calls from shopclues and ask for bank account number for you won a big price from you order in shopcluse.

Two times i’m getting this call and lot’s of bad words use when i’ll ask to him why you want my account number.

Please look in to this matter and help me.

The number from where i am getting calls are –[protected]

Thank...
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PURBASHA SHOME 15BEI0054
from Vellore, Tamil Nadu
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product defective piece

I ordered anna andre, paris treasure perfume deodorant gift set from the shopclues website. I received the parcel on 7th august, 2017. However when i opened the box, the perfume bottle was broken as it was made of glass. So i would request for a refund as the product delivered was a defective piece.
Kindly acknowledge and try to resolve the issue.
For further inquiry, email at : [protected]@yahoo.in...
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F
falguni mukherjee
from Madurai, Tamil Nadu
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parts are missing black ink cartridge

Address:Meerut, Uttar Pradesh, 250001

Dear Shopclues this is kindly inform to you that i am received printer with missing color ink cartridge and i am registre return request on dated 28-July-2017.But still no proper reply regarding it, It is very disgusting & now i am going to consumer forum regarding it.
It is pathetic every day i make call regarding it & you make me reply that i will resolve today, tomorrow & this working week etc.
Now i am suggest peoples or...
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