ShoppersStop.com Complaints & Reviews

Shoppers Stop - No Refund even after 2 Months Purchased Duke-Mens Short Sleeves Slim Fit Solid Polo T-Shirt LEMON worth 542.50 and Duke-Mens Short Sleeves Slim Fit Stripe Polo T-Shirt Navy worth 521.50 on 15th July 2015 via Order 7293397, by paying 360/- via Credit Card and the rest 704/- via Gift Card. However, on 22nd July 2015 without my knowledge one of the Item ordered Duke-Mens Short Sleeves Slim Fit Stripe Polo T-Shirt Navy...

I bought a makeup foundation from shoppersstop.com. When I opened the package what I see is damaged product which is half emptied by some body looks used. When I raised complaint customer care agreed to return/refund my money. Its been more than 3 months now and nobday is responding to my emails/calls. I advice not to buy from this website. though they are big brand but customer care is pathetic.. Regards,...

PF not received yet Dear Sir, This is regarding my PF Amount. Pls find the PF details from below:- Name:-Ahmad Kaleem Khan E code 9373 Form Enclosures:- Form 19, 10C My Employeer have submitted the above PF forms on 15th May'2015 at Kandivali EPFO. But till date I have not received my PF amount. and there is no any site to check online claim status. I tried to call at landine nos of PF Kandivali ( Mumbai) office but no...

I have ordered a jacket from shoppers stop website on 19th July. I'm not registered on the site and ordered as a guest. Till date, 23rd July, the order status is same from the first day, saying 'product is billed & shipped'. I called the customer service and they provide no information at all, only says that it would take time to my pin code, which is of west bengal and my product is yet to be go through some kind of inspection....

I just brought a LAKME ABSOLUTE SHINE LINE eyeliner from your outlet in seasons mall, pune...but when i came home and checked the price online it said 269and they charged me 375 almost 100 bucks more...i am totally dissapointed!!! I thought lakme has better service n products than maybelline or colourbar ...i really feel cheated! i want my loss to be compensated.
my bill details are as follows:
cash memo:5704
store; 00183br...

Hi, I Placed an order with shopper stop on 25th June 2015. i was supposed to get the order in 5-8 working days .But when i called the shopper stop after 8 working days the shopper stop executive said that the order was rejected by me at my house, but it does not make sense because i paid the amount through net banking so why will i refuse to take the order. When i called the shopper stop for the second time the executive said shopper...

Order No:7126191 Order Date:09 Jun 15 Invoice No:[protected] Customer Name: Abhilash Lazarus. SKU No: 6866283 Iteam: Rayban Unisex Sunglasses - Wayfarers (rb2132 size 55). Purchased this Item on Cash On Delivery (COD) Item Cost Rs. 8999/- Fathers Day discount coupen Rs.1807/- I paid --Rs. 7192/- Received on 16 Jun 2015, I found its not new piece 1. It is having scratches.If it is New The glasses themselves usually have...

After my shopping at shoppers stop as I was leaving the counter, a man approached me and said that the first citizen card that I am holding is a gold card and he will replace it with a platinum card. He took my credentials and made me sign a few papers. Only when the next day I received a call from Citibank that I realised that the form was for a credit card. Citibank people have been harassing me ever since. I stay away from credit cards...

I purchased 3 blackberry trousers from shopper stop malad, mumbai on 15th march. 10-15 days back when i was wearing one of the trousers i realized that the fabric is peeled off. It seems the damage has happened due to the metallic emblem of blackberry. I went to shopper stop with the complaint, they just say it didn't happen because of that and that replacement is not possible. Attitude of the customer service person was like we had damaged...

Really disappointed service and behavior from shoppers stop, I really didn't think this type or service friends. I bought a homemade brand STOP formal trouser from shipra mall shoppers stop on last Saturday, wore it just for a day in last Monday, when washed on Tuesday the complete front side of pant faded and some white spots came, then today I went for exchange it from store, all the members said that they couldn't able to see any white...

this is to inform you that i Rahul Agarwal a golden card memeber of shopperstop with registered mobile no. [protected] from kolkata wants to inform you that recently i have been to shoppers stop like always and i enquired about by points with arround 1740 (approx) as on 27tth april 2015 as checked by the shoppers stop help desk . Then i also made a purchase of Rs. 5200 so the points for this purchase was to be credited after 48 hours . ...

Dear Sir, I purchase Life Women Cotton Check Shorts(Blue) on 4th may 2015 by net banking and my order no. is 7000760 now i dont know the status of my order whether the order is out for delivery or not then i given a call in shopper stop customer care they also dont know when the order is out for delivery their is no update nothing else my main concern is how much days you people take to arrange an item and if the item is not available...

Hi team, I had ordered a watch from shoppersstop.com on last week of march, 2015 with order ID 6894421. The product was delivered to me on 6th of April. There was no similarity between the product displayed and the product delivered, the product displayed is of ceramic material and white in colour, but the product delivered is of metal and silver in colour) So I contacted with shoppers stop customer care, but they didn't co-operate neither...

Hi, I have done online shopping on shoppers stop online store on 4th April 2015 but havn't got any receipt or e-mail confirmation from them. My money has been debited from my bank account. I have contacted customer service dept for the same. They adviced me to write an e-mail to [protected]@shoppersstop.com. I wrote a mail with all transaction details and ask them to revert my money back bit In spite of rigorous follow ups on e-mail, I still havn't...

Hi, I have done online shopping on shoppers stop online store on 4th April 2015 but havn't got any receipt or e-mail confirmation from them. My money has been debited from my bank account. I have contacted customer service dept for the same. They adviced me to write an e-mail to [protected]@shoppersstop.com. I wrote a mail with all transaction details and ask them to revert my money back bit In spite of rigorous follow ups on e-mail, I still...

I was ordering a towel for which payment has been deducted three times from my account of 319 each on 11/2/2015. I called customer care they told it was due to technical fault, please email us at [protected]@shoppersstop.com.I mailed them every details of my bank and till date i havent recieved my refund. i only got a mail saying that u will recive your refund shortly.and whenever i call customer care they say your refund has been initiated and...

I Am Anurag Mishra. I Was The Emloyeed Of The Shoppers Stop Ltd. My Emloyee ID-S39878 I Was Subimitted All The Formalities For PF Settlement In Shoppers Stop Ltd. Noida In Jan-14. But I am Not Recived My EPF Amoun t Till Now My EPF Account NO. MH/KDV/13484/32808 I Already Complain In Shoppers Stop Noida And Version System Pvt. LTD. I Have Documented Mail From Shoppers Stop And Version System Pvt. Ltd....

Hi Team, I have did online shop on shirts and trouser, in shoppersstop, after some time i cancel my order by call, and as per the SLA, they need to refund the amount, but it almost went 18 days and my money is not refunded in my account, i need my money back, and also when we buy the product they are taking the money transaction in 2 mins, then why could the same process when they refunding the amount. please make this as complaint and do...

I have placed an order online for a belt from shoppers stop. Firstly what they show online and what they deliver are 2 different items. Unfortunately since i had opted for cod i had to pay the amount collect the product and then place a request for an exchange. It has been almost a month since i have ordered and neither have i got the right product delivered nor have I got my money back. Inspite of repeated follow up calls all these people...

Hi Team, I have did online shop on shoe, in shoppersstop, but they are have cancelled the product due to unavailability, and as per the SLA, they need to refund the amount, but it almost went 22 days, money is nor refunded and also No responce in custoerm care, simply droping the call, i need my money back, and also when we buy the product they are taking the money transaction in 2 mins, then why could the same process when they refunding...