Siemens Home India Complaints & Reviews

Ever since we purchased siemens washing machine we have been facing serious problem with the product. Its showing error e17.
We called the service station over 10-15 times n when they came they asked us to change the water adopter which was done n we paid service charges. After few months we had the same e17 problem. This time they asked us to use descaling product which we did and paid hefty service charges again without even technician...

Dear sir/ma'am

We have purchased a washing machine of your company on february 2017.

1) first of all the machine was delivered after 2 months of payment.

2) it has been 2 years since the purchase and there has been some defect in our machine at least 5-7 times till date. Every time after after we complaint, the issue has been solved at least after 30 days.

3) recently we have complained...

We bought a siemens washing machine a07-16 on 2007. Now while shifting they titled machine resulted to drum and outer tank get jammed. So we booked a complaint in toll free and order id is [protected] dated 17.07.2019. Service engg came on 22.07 and he said spares to be replaced and got advance amount rs.2000. Till not no response. Fraduant nature by service engg damages company brand name. They also quoted a lumpsum amount and with advance...

I bought my siemens washing machine 8 years ago and had no problem till a month back. Since my first service a month back i have had constant problems with my machine... Spoke to a mr karthik but he was not helpful either... My machine is not working but even after numerous complains no one is coming to look at it... I just bought a new machine... Obviously not a siemens... Didn’t want to buy a product with such bad service. Wanted to bring...

Hi, i took this siemens / bosch machine in 2012 and i'm sorry to say but i've found it not worth the money i paid. Five years and i had to get the heater changed which costed me 8000 rupees. Again after a month i got the belt changed which costed me another 2000. Baby socks getting stuck and creating a mess has always been a problem... I fail to understand from where does it find ways to get in the system... Nobody guided me to use a zip...

I made a complaint for Dishwasher as it was not working properly. The engineer, Mr. Mulla visited on 1st June vide job card No[protected] . But problem continued . So I again lodged the complaint and engineer, Mr. Milind visited on 7th June 2019.
He informed that some part to be ordered which he said he has already ordered . He informed that on receipt of this part, he will visit again and rectify/repair the machine.
Nobody...

Dear Sir
I have lodged a complaint at your toll free number about repair to my washing machine on 09th of June 2019 .
Complaint no.(Service record no. ) is[protected]
Total five days passed but my machine is not yet repaired and there is no hope of getting it repaired in next two days also.
THIS IS A VERY PATHETIC SITUATION OF A COMPANY OF REPUTE.
Before this I was having IFB washing machine for 15 Years....

We had approached Siemens Help desk on 11/6/2019 regarding non functioning of our Washing Machine. On 12/6?2019 Mr Anant the engineer came to check the fault and before checking the machine, he charged us Rs 800/- towards visiting charges vide receipt number[protected] dt 12/6/2019. We were told that the drum and shock absorber of the machine has broken. We were told by Mr Anant that the matter will be resolved by 13/6/2019.

Nobody...

We are having x ray 600 ma. This is an veterinary college in kashmir. We have contacted the concerned persons for which they have given us estimate. But it has been about two months but still we didn't got it repaired till date as they r saying the part is still yet to come..
Two months and still we r waiting for a part.. That's the kind of service you are providing..
Kindly do the needful as soon as possible
Regards...

Hi,

This is to bring to your notice about the pathetic performance of siemens washing machine iq300-7kgs bought from your dealer sathya agencies in year 2016. Bill no

This machine is not even 3 years old but there have been frequent complaints despite "excellent maintenance" by people at home.

We had also signed for an annual maintenance contract (Amc) with an authorized service centre basis...

Customer Mrs. Nita Singh
Mobile no. [protected]
Email Id. [protected]@gmail.com
Residence address. A2/34. Vishwas Khand. Gomti Nagar. Lucknow -226010
Siemens Dishwasher Model No. SN56N554EU/50
Date of Purchase 15.01.2014
Dealer. A-One Distributor Lucknow
Complaint – Malfunction
Siemens technician first attended in May 2015. Machine was functioning but he broke the door and could...

Worst service i have ever seen in my life, i requested for complaint service later on 18/5/2019 i paid 800 rs as service charge then service engineer promised me that within 7 days complaint parts will be replace which is cost nearly 1000, there after several times i had given complaint through call center, on 4/519 they told me that parts received and cost will be 4500...

Purchased in end 2016 for rs.35k. Just 2yrs later when warranty ended - the main motor rs.13k and 3shock absorbers rs.6k are gone for a toss. Luckily i had renewed 2yr amc for rs.9k. Motor is covered, shock absorbers are not.. Total cost within 3yrs 35+8+6 = 51k. Ridiculously expensive and crap product. Will never recommend siemens. Could have bought two brand new lg machines every 3yrs. What is the premium for?? Wakeup siemens - this is...

Dear sirs / madam,
I retired from siemens information systems ltd and was regularly getting my annuity amount in my bank account. However since last about six months i am not getting the annuity amount. Can you please let me know why have you stopped my annuity and what needs to be done to restore it?

Your immediate response would be appreciated.

My client number is : ach/lic india vile/089m[protected]br...

Very sad to say that your company provide very delay service.

Complain no.[protected]
Registered mobile-[protected]
Name - manish

Your engg. Came after doing two complain.
He said part needed to be replace and whenever the part come i will install it.
I have launched the complain 20 days before. But still i am facing the problem in siemens freeze.

This type of delay problem...

Dear sir/madam,
We are sent one parcel from gurumatkal (Ka) to chennai (Tn). That parcel received and open on march 5th, but that time 2 materials are missing due to that box was broken. So tap wounded from your end. Kindly check the attachment.
It has 8 items sent but received only 6 items.
Kindly check and revert on priority.
Docket no: d46603085

To address:
Dineshkumar,
Siemens...

Terrible after sales service. Bought a senso fresh washing machine last may. It is not even a year & requires a ring replacement. Even though the machine is under warranty they want 2000/- for the ring & 500/- as service charge. Don’t understand what is the warranty for then.
I have made endless calls to the showroom as well as the seimens call centre but the issue still remains unsolved. I placed the complaint on 7th jan & yet...

Hi,
I have taken front door automatic washing machine by considering "Siemens" as good brand.
However machine is not working now, I called to engineer, he informed that repairing cost is 12000. I said okay and informed what are the chances of not break out again. He informed it can be, as you are staying in village where proper electric supply is not there. I called customer care to understand the same. He also informed that...

I have to inform you all about the terrible service we have received from siemens india. We were having a problem with our washing machine. Contacted the dealer through whom we bought the machine. The mechanic from siemens took more than a week to show up. Checked the machine and said some parts need to be changed, he will advise the company and will be back within a week. That was on the 28th of november. No one has appeared as of today,...

The cordless device is having frequent issues right from date of purchase. I have asked the seller/dealer and customer support teams for help to replace the device. There is no proper response to the email queries. Also, there is no proper channel or dial-in numbers for customer support in india.

I would not recommend this product due to poor quality in product and service. The device was purchased on 28 may 2018 which has...