Sony India Complaints & Reviews

I bought brand new Sony Experia Z mobile worth Rs 24900/- 3 months back. & one day my charging pin slot got damaged itself while I was using it normally. while I registered my complaint with sony they told me that they wont be able to repair that phone & asked me to pay 8000 rs to buy a second hand phone from them or near to 12700 amount to get a new phone from them . I am really frustrated & pissed off now . Why should I pay...

Respected sir I am got damage pice today. In replacement. I don't think it's a new piece. I received my new Xperia z1 today in replacement. This piece is very slow and it's not charging battery. Not even show sign of charging in display. Please help me I am continuously receiving fault piece from company. What can I do.? Please help me to solve this problem. Thank you Attached today's copy of received piece....

Dear Sir / Madam With a great regret I desire to inform you about the extremely poor quality of the SONY TV with the following details that has been supplied to us from Reliancedigital Retail Ltd., Maithili Sygnate, Next To BSEL Tech Park, Opp. Vashi Railway Station, Navi Mumbai 400705, Maharashtra Email crm.[protected]@zmail.ril.com Contact[protected] / 67958280 The TV screen has developed wrinkles (Scratch marks with fine...

Hello, I ( chetan mahendra sangani ) was baught a SONY Blue Ray DVD Player Model No. BDP - S1100 from Reliance Digital, Jamnagar on 10/08/2014 and it was submited in Sony Authorised Service Center for inspection on 01/09/2014. and still there is no proper / sufficient responce from the authorised service center. i called number of times but there is no responce from the opposit side. After 35 Days they told me that your product...

My Xperia Z1 has been submitted in Nehru place, New Delhi service center about a month ago.First there was camera clarity and phone hanging issue.Service center guys told me that it will be resolved after the updation of the phone.I again submitted the phone on 8th last month. i had words with their technician that there is some hardware issue with the phone and i have to submit the phone so that they can escalate the matter and provide me...

I had given my mobile for repair on[protected] to sony authorised service center, Ami Arcade, Near bus station, Godhra(Panchmahals-Gujarat-389001), till date neither I have received mobile to me. But on frequvent communication from my side against a small problem of charging socket the service provider has created many problems in phone and told me that he had to change motherboard and display plus some circuits too. This is not tolerable...

Hello, I wanted to complain about the quality of products Sony sells in India and also about the quality of after-sales service in India. I bought a Sony PS3-12GB on 30th June 2013 for my kid. I bought it for Rs17, 000. Almost 2 months back, the PS3 stopped reading disc. I took it to the Sony Service station (4-5 weeks back). After a few weeks I was told that it cannot be repaired. This shocked me since it was just a couple of months...

I have a Sony Xperia ZL which I bought last december and I had to change my number and now the sim card is not detecting. I took it service center in malleswaram 1st cross bangalore and they are saying it is not repairable. Or i should pay 13, 500 for a refurbished handset which absolutely makes no sense. I have paid 30k when i bought the phone and makes no sense in paying extra. I need it in working condition what so ever. The service center...

sir, I purchased LED TV with serial no .4336662 and model no of the product is KLV 40R452A at Madurai . Today my tv was not working. I booked a complaint at Sony Service center in madurai and also to our purchase dealer Benit & co. But still now i didnt receive any service from there. So i booked a complaint here. pls. take immediate action to rectify this problem. R.Ramachandran...

i submited my sony xperia-c for speaker repairing & Dade issue when i went to collect it they miss my battary back cover and they claimed that. we are not handling a back cover it is up you. you were take it with you to home when you submit your phone. i suffering from 1 and 1/2 monthes but every they tell me that i told to head office they will send us. but still i did not get any responce . . ....

1. I lodged complaint for repair of my LED TV (purchased in October 2011) on 13 September (complaint no:[protected]. 2. Service engineer visited and said that motherboard will be changed. He said that he will bring motherboard and change it at my place. He also gave me option for repair but for that option I will have to send my TV to service center. Since my TV has been repaired once last year so I gave my concurrence for change of motherboard...

1. I lodged complaint for repair of my LED TV (purchased in October 2011) on 13 September (complaint no:[protected]. 2. Service engineer visited and said that motherboard will be changed. He said that he will bring motherboard and change it at my place. He also gave me option for repair but for that option I will have to send my TV to service center. Since my TV has been repaired once last year so I gave my concurrence for change of motherboard...

From past 2 months i have been searching for battery of xperia L and i am unable to get it because the phone is not been manufactured any more. My phone is just one year old. Do u expect me to throw 18k phone every year just because u guys decided to stop manufacturing it. I have called service center lots of time each one replies that "we understand your problem" and then gives me 5 to 6 addresses per call. Till now i have spent more money...

I had given my mobile for repair on[protected] to Technocare Solutions E-17(GF) Central Mkt., Lajpat Ngr, ND-24, till date neither I have received any communication from them nor delivered to mobile to me. It is requested I may be informed about the status of mobile as the same is required urgently by me. My contact No. is [protected]...

Recently bought a Sony Xperia M mobile from an authorised seller. The USB port was faulty and required replacement. It has been 2 days short of a month and nothing has been done. I have requested them for a replacement of handset and also made an official complaint to Sony India and they have not gotten back to me. The service center also refuses to take calls....

Dear Sir/Madam My self J.VINOD from hubli I had Purchased Sony L mobile on 28 Nov 2013 i am facing a problem from this mobile till today!!!... The steps and history of this case as follows Firstly(1) I faced a problem of screen flickering while charging on next month of purchase i.e. on December and i submitted my to Sony Authorised Service Center UPADHYAYA ELECTRONIC DEVICE HUBLI ON 7 JAN 2014 JOB NO W[protected]. service center...

With great disappointment, I am writing the issue I have been facing with your Sony Vaio Laptop which was purchased from your vendor Krish Infotech situated at PL Sharma Road, Meerut. I purchased this Laptop on 25th December 2013 for my father. On 28th December 2013, my dad started facing issues with this laptop as many of the keys on the keyboard were not working and the machine was hanging a lot so he visited the Vendor again to get the...

sir I have complained to the toll free number of sony through my complaint no. 21125194 dt. 26.9.14 and 21145469 dt. 27.9.14 regarding video loss of my led tv. they have promised to rectify within two days and today date is 06.10.2014 as nobody has come to my place regarding this and since every day i am calling the toll free no. giving refernce of the above complaints they just tell today they will come and rectify the same. It is almost...

Hi I don’t know where to begin from I visited Sony Store Phoenix mills Lower parel Mumbai on 1st October 2014 around 7 Pm to enquire about Sony Service Centres in Mumbai.I asked the staff present there specially the lady sitting on the counter along with the Store manager Mr Yadav. The query seemed very unimportant for them and they were uninterested to tell about the service Centre. Probably they took quite a time to give me...

hi.. I m writing from Gandhidham Kutch Gujrat n my name is Khushboo Goyal regarding the worst experience i had with my sony experia C. I purchased a sony experia C in janurary 2014 but the very day phone was not charging then dealer changed the handset. after that also my problem does not fininshed. every time phone was switched off than all my shortcuts got deleted, then the shopkepeer reset my phone which was purchased three days...