Claimed

SpiceJet Complaints & Reviews

1
Last updated May 2, 2024
Complaints 3431
Resolved
410
Unresolved
3021
Quick Links
Statistics
Share
Contacts

File a complaint to SpiceJet

Having problems with SpiceJet?

File a complaint and get it resolved by SpiceJet customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
SpiceJet
Customer Service Contacts

SpiceJet Phone Numbers

Phone
+91 965 400 3333
307
224
+91 987 180 3333
108
154

SpiceJet Website

SpiceJet Head Office Address

Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar
Chennai
Chennai District
Tamil Nadu
India
600028

SpiceJet reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ashwani prasad
from Mahoba, Uttar Pradesh
Dec 10, 2022
Report
Copy

Seats Allocation

I booked flight ticket from bagdogra to delhi on 11 dec'2022 with pnr reflecting on my ticket QJUL8B. we are 3 passengers
Ashwani Prasad seats allocated 21C
Mastr Vahin Prasad seat allocated 21D
Shifali seat allocated 20D

All of the above are auto allocated seats

Being highly reputed and customer concerned airline seats assigned to me and my family were all different moreover my 4 years...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arijit Santra
Dec 7, 2022
Report
Copy

Amount deducted but ticket not booked

Today 07 Dec 2022, I tried to book a ticket from SPicejet website, but the amount got deducted and the ticket is not issued.Please refund the amount, I am attaching the email from Bank and SpiceJet webite screenshot...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amilnachan
from Mumbai, Maharashtra
Dec 7, 2022
Report
Copy

Amount Not Refund because of spicejet system error

This is to inform you that it's been two month, I have not received my transaction amount back, it's been told to me that we will refund you back in 2 weeks.
I have already visited 4 times in Dubai SpiceJet office.

I Already shared my Transaction details 6 times & visited the Dubai office 4 times.
I don't understand whom I should contact & where to visit even your Dubai office is not responding after the Visit.br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Asifkhatri
from Nawalgarh, Rajasthan
Dec 6, 2022
Report
Copy

I want to get my amount refund

Address:Ahmedabad

Dear Sir/Madam
I am writing this to inform you that my flight was on 17 nov 2022 for Dubai from Ahmedabad.
My PNR was BD1JHG but due to government policy I couldn't go with this flight because I don't have surname in my all documents (passport, visa).I want my refund.
So Please do needful for getting my refund.
Thanks
Asif
PNR - BD1JHG...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mail2pradeepc
from Pune, Maharashtra
Dec 3, 2022
Report
Copy

Money not refunded even after 44 days of follow-up with Spice Jet

SG 4051 from Tirupati-Pune dated October 23, 2022 was cancelled by Spice Jet. They added money to Credit Shell. I requested them to pay me back at the same account and they agreed on Oct 20.
But still it is not yet credited. They just keep bluffing me everytime I call them. It's is a pity that Spice Jet does this with every customer. If you check the number of flights getting cancelled, you will come to know that they want people...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kumar_kundan
Nov 30, 2022
Dec 7, 2022
This thread was updated on Dec 7, 2022
Report
Copy

Spicejet is not issuing refund for failed transactions

I had 2 failed transactions with spicejet while trying to book a flight. Spicejet is not taking any action to refund the money.
Email ID is [protected]@gmail.com and mode of payment was SBI debit card. There were two failed transactions on 02/11/2022 worth INR 17417.00 with transaction numbers[protected] and[protected]. Traveller name - Kunal Kumar and the flight was from Patna to Delhi for Nov 3.
Please help in resolving...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vaibhavdun
Nov 25, 2022
Report
Copy

Payment not received

Hi Team,

This is regarding PNR No. : ZYDZKS / ZINPWX Dehradun to Delhi flight on May 24. The flight was delayed and the spicejet employees in teh airport cancelled the boarding pass and assured us that we will receive the refund within 10 days.

I have been chasing them since 6 months now and they are just avoiding the refund.
Tried to reach to all levels of grivenace addressal but the [protected]@spicejet.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Divya Dayananda
Nov 25, 2022
Report
Copy

Not responding to emails

Address:Siddakatte

PNR NO-L9U1US
I have not received replies or updates for the mail which i sent on 3 days ago..
Even the nodal officer number is not connecting and their executives are too rude...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
JishnuJayasankar
Nov 23, 2022
Report
Copy

No progress in refund amount for PNR:U65MJB

On October 4 2022, I tried to book flight from DXB to CCJ. But the amount is deducted from my account and I did not got any ticket details. I am contacting customer care for last 2 months. Only thing they are telling is they are working on my problem and requesting some more time. This is not acceptable. Because of there server issue I am losing my time and money.

With very dissapointment
Jishnu Jayasankar...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yogesh.pajwani
from Porbandar, Gujarat
Nov 22, 2022
Report
Copy

Not allowed boarding the flight

Address:Hyderabad Telngana

My name is Yogesh Pajwani and my contact no is [protected]. I has booked spice jet flight for sector Mumbai to Jabalpur. For date 12.11.2022 Monday. Flight no SG-2872.
Airline PNR no. IJHH7B. The flight departure time was 11.25. Due to heavy traffic (From Kandivali to Airport T2) in spite my auto vala tried very hard I managed to reach Airport at 10.59. Spice jet guy called me at 11 and at that time i was at security check. I informed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yogesh.pajwani
from Porbandar, Gujarat
Nov 22, 2022
Report
Copy

Not allowed boarding the flight

Address:Hyderabad Telangana

My name is Yogesh Pajwani and my contact no is [protected]. I has booked spice jet flight for sector Mumbai to Jabalpur. For date 12.11.2022 Monday. Flight no SG-2872.
Airline PNR no. IJHH7B. The flight departure time was 11.25. Due to heavy traffic (From Kandivali to Airport T2) in spite my auto vala tried very hard I managed to reach Airport at 10.59. Spice jet guy called me at 11 and at that time i was at security check. I informed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akshai gpillai
Nov 22, 2022
Report
Copy

Recruiting someone else On the place of my selection

Address:Lucknow

Currently my brother got selected on spicejet as security trainee later on out of the three people got selected they have given hr calls to other 2 and in my brothers place they have recruited someone else and said my application is on standby The officials of spicejet are doing fraud by recruiting the people of their circle and avoiding those who are selected on merit....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohdosamak
Nov 19, 2022
Report
Copy

Boarding Denied

On November 19, 2022, at 11:10 a.m., I was denied boarding at Mumbai T2 Airport by SpiceJet staff. They refused to check me in and denied me boarding. The flight's departure time was 12:00 p.m. I have requested them a lot, but the staff was so rude they even scolded me. My previous experience with SpiceJet was so good. I traveled from Srinagar to Delhi, and the airport staff supported me. This experience was so bad and distasteful. I have...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bkenc
Nov 15, 2022
Report
Copy

Refund

Address:Columbus, MT USA

Paid $1752 US for flights on 4/9/2020 (PNR):TC5YQJ. Booking date was 12/5/2019/ Flights were canceled due to COVID. I have since sent 20+ emails requesting a refund. Contacted customer relations, NoDal officer, Ajay Singh, Kamal Hingorani all to no avail. PLEASE help! I get the same response every other month:
Please be assured that we are carefully looking into your concern and shall get back to you soon with an appropriate solution....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sakshi Manoj Gupta
from Chennai, Tamil Nadu
Nov 14, 2022
Report
Copy

Extremely disappointed with Spice Jet Service and rude behavior of Ground Staff

Dear Team
I am Sakshi travelled today( 12/11/2022) from Chennai to Delhi in flight SG8208, Ticket # 96608191.

* First Issue
The ground staff was totally hopeless .
I was having four bags

1.Laptop bag
2.Ladies purse medium size
3.One small American tourister
4. One medium sized bag

* My 3 bags were less than 22 kg including laptop bag excluding Ladies...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akhilkohli
from Gurugram, Haryana
Nov 14, 2022
Report
Copy

Faking refund / Delaying refund

Address:Gurgaon, Gurgaon, Haryana

Travel date 4th jan 2022
Delhi -CCU SPICE JET SG8263
Mishandling of luggage which resulted in total damage beyond repair

They are faking refund and everytime send same mail when ever I do follow that they have refunded the amount.
No credit has happened till now proof of which has been shared with them multiple times - mail from my banker and account statement...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aathira Pavithran
from Mumbai, Maharashtra
Nov 14, 2022
Report
Copy

Bad service and safety issue

Hi I am Aathira Pavithran who had booked a flight with SpiceJet from Guwahati to Mumbai halt at delhi on 13th November. I would like to complain about the service that the airline is providing. The seat where I was seated was in front of a defective seat the recliner of the seat was coming till my face and even after complaining from Guwahati the issue was not solved. I was asked to wait till delhi for the issue to be solved and was offered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Urmila Paul
Nov 13, 2022
Report
Copy

Bag

PNR - PCZ8MM
Flight Timings: 20:40 - 23:15 hrs
Date: 11, Nov. 2022

My one bag is Missing and i complained. Today i recieved a mail where showed me that my is delivered in my address but I don't get my bag till now. Please help to find out my bag. Where is my bag? Please let me know it's a request to you, it's not done without any Id proof how can you delivered it. Who is the responsible for this? Tell me please...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhishek25121998
Nov 13, 2022
Report
Copy

Baggage not received yet

PNR:- W6PUYB
Flight no:- SG 767
Passenger Name:- Abhishek Kumar

I traveled from Patna to Bengaluru on Friday, 11th Nov. In the Bengaluru Airport, I have been told that they have not brought my baggage due to some weight constraints of the flight.
They told me to fill out the baggage irregularity report and that they will bring my baggage to my address by Saturday, 12th Nov by evening.
But, I still...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Spicejet Airways, Delhi T3 Check in Staff

Hi, I had a very bad experience with one of the Spicejet check in counter staff at Delhi Airport T3(12-NOV-2022, 11AM). She told her name as Aakanksha, don't know whether it is correct or not. At first she tried to charge for the extra bag(which I already paid in advance), then try to charge for 1 kg overweight. She is not even giving us option to adjust the luggage to cabin luggage, which is very light. Really frustrating and disappointing....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Recent comments about SpiceJet services