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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 8

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Address:India

4th Oct 22 - Tried making booking (Jaipur to Dubai) on the 4th Oct, was charged 836.80 AED (18500 Rs.) but did not receive the booking.

Called the customer care Isha same time from Dubai number for almost 16 mins (costed 707 Rs) and informed that my card was charged however did not receive booking, she asked me to make booking again so charged again 836.80 AED (18500 Rs.), and she mentioned that previous amount 836.80 will...
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While traveling from Patna to Bangalore, i found my luggage broken and had scratches all over it....
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P
Prakash@197
from Hyderabad, Telangana
Nov 6, 2022
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Pre booked meals not served

Pre booked meals on PNR XFMH3A for 3 passengers done during web check-in on 3rd Nov 22 was not served by flight attendent, They said ur name not in list and not mentioned on boarding pass, I paid Rs. 1020 by my icici credit card on 3rd Nov at 8.45 to 8.50 p.m with transaction details [protected]. So kindly do needful to refund the amount and reason for not serving meal on board flight....
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Ratna Bhaumik
from Powai, Maharashtra
Nov 5, 2022
Nov 30, 2022
This thread was updated on Nov 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Add 0n meal service paid but not reflected on ticket-meals denied

I bought ticket for Delhi-Goa-Delhi tickets ( Ist leg PNR M891KI travelled on[protected] and return leg PNR UFCFKD travelled on[protected].I purchased Rs.525 add on meal service for both ways. The meal was reflected on outbound journey ticket but not reflected in bound journey ticket, but the meal purchase amount of Rs.525 was shown in the ticket price. I was denied the paid meal in the Goa-Delhi sector on[protected]SG 8646) and was compelled...
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S
sachinkumar3797
from Powai, Maharashtra
Nov 5, 2022
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Refund not initiated by spice jet

Hi,

I had booked 4 flight tickets for Bangalore to Pune flight no bearing (SG 615) on 11th may 2022 Wednesday, the flight was supposed to depart at 9.15 am and it got delayed by 1 hour after we boarded it saying there is a technical error in flights navigation system again after sometime they told us to deboard as the flight got cancelled and they informed that there is no immediate alternate flight flight available on the...
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K
kurian@1954
from Angamali, Kerala
Nov 5, 2022
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Ticket cancellation

Address:india

I have booked a ticket to Dubai from kochi on 09 12 2022 and the PNR is TGY9VQ. Ticket was booked on 04 11 2022.Within few hours after booking they have sent a mail that the flight is rescheduled from 15.40 to23.15 ie a delay of 8 hours.This is not acceptable to me and I have decided to cancel the ticket.Now it is shown that about rs 4500 is deducted towards cancellation charges.The cancellation is not at my instance but due to the issues...
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Imranq
from Mumbai, Maharashtra
Nov 4, 2022
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Defamed Bag

I have traveled to Dubai on 29th Oct by Spicejet (PNR-U8BHFI). My bag was damaged when it arrived at the Dubai Airport. I have attached the complaint raised at Dubai Baggage Claim Airport with damage bag pictures attached for your reference.

I have raised a consern with Spicejet and they are offering 1k for the damage as compensation however I cannot but a bag here in Dubai for 1k.

So can you please look in...
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Dr. Devdatt
from Mumbai, Maharashtra
Nov 3, 2022
Dec 19, 2022
This thread was updated on Dec 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of cancelled ticket

The Spice Jet ticket (PNR : O9W4HS) was cancelled on October 7, 2022. The payment for this ticket was made by Debit Card.

Initially Spice Jet sad that they will refund the money within 21 working days. I find that they have put the refund amount in Credit Shell ! I had not requested for Credit Shell at all.

We received numerous calls on our mobile asking for bank details but we declined to do so without proper...
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S
Shambhawi123
from Gurgaon Rural, Haryana
Nov 1, 2022
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Flight time changed

I booked flight for Delhi in spice jet for 17:55pm at last tym they changed the flight time to 10:20pm

Very bad service...
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K
Kansha Gupta
from Gwalior, Madhya Pradesh
Nov 1, 2022
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Compensation Needed for denying flight boarding

Address:delhi

Hi team,
Spicejet team informed me 10hrs before that my I will not be allowed to board the flight and asked my to take alternate flight to original destination after 2 days. Since I had to travel urgently so they diverted my flight and gave me flight to alternate destination. My original booking was till Gwalior but they gave me flight till Delhi and Now I'm asking them to compensate me and pay for my travel, stay, cab charges which...
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S
shahala binu
Oct 29, 2022
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I booked spic max not get any priority

Address:Al qouz 4

Yesterday i travel spice max uae to India i have very bad experience in uae airport because i’m pregnant i carry 1kg extra hand luggage the not given any priority for me also i got my luggage very delayed why i booked spice max very bad experience in spicejet...
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G
giriratan
from Udaipur, Rajasthan
Oct 29, 2022
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Reg refund of money for failed transaction OQRTDGR8

I was booking flight from Jaipur to Varanasi on 20th oct 2022 but transaction was failed and ticket was not booked for ID OQRTDGR8.
Its been more than a week time and Despite of several reminder the spice jet has not refund my failed booking money INR 34023. Pl arrange to refund it urgently as SpiceJet customer care has told that money will be refund within a week time. Again attaching failed transaction screen shot for ref that have...
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G
giriratan
from Udaipur, Rajasthan
Oct 29, 2022
Oct 29, 2022
This thread was updated on Oct 29, 2022
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Ref refund of money for failed transaction ID OQRTDGR8

Its been more than a week time and Despite of several reminder the spice jet has not refund my failed booking money INR 34023. Pl arrange to refund it urgently as SpiceJet customer care has told that money will be refund within a week time. Again attaching failed transaction screen shot for ref that have all required details....
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S
seshusappa
Oct 28, 2022
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Flight Ticket Refund

Dear Sir/Madam, I've made a flight booking on 14th Oct 22 for Shiridi to Tirupati with PNR: FJVYQB. Initially I've chosen Spice Flex Fare with Free Seat and 1 Meal and it got charged me INR 22, 923 incl a Convenience Fee of INR 1, 050. Later within 24hrs I've changed my mind and changed my booking from Spice Flex to Regular Saver with No Seat Selection and no Meal and I was shown a refund of INR 2, 520. Even after a week I haven’t received...
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M
mousumi sharangi
from Kolkata, West Bengal
Oct 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spicejet ticket cancellation || Refund issue

Hi,

I had booked 3 flight tickets from Guwahati to Kolkata for 30th Dec 2022. PNR is V8Z3TL. I have booked it under the passenger names: Indrani Sharangi, Anirban Manna, Chandraja Biswas in the number [protected].

I get a message in the morning stating that the flight has been cancelled. I have raised a refund request already. Now, everywhere on the internet I see that SpiceJet has done this countless times:...
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H
Hems88
Oct 20, 2022
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Boarding Denied

Hi,

I was supposed to travel from Delhi, Indira Gandhi Internal Airport, Terminal 3 to Bagdogra on 14th October 2022 at 6:30am with SpiceJet flight no. SG-8903. I reached boarding gate at 6:20am since I saw final boarding in TV screen and there was no announcement from SpiceJet regarding the same. Once I reached the boarding gate, I was denied boarding when one passenger bus was still waiting. Ground staff signaled bus to...
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lokesh_131
from Mumbai, Maharashtra
Oct 19, 2022
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Damage to Baggage

I traveled from Goa to Mumbai on 10th October 2022 via SpiceJet Flight no SG 452
PNR no CJFETR

On landing, my baggage was completely Damaged. I raised the complaint with the Customer Care executive at the Airport.
Report Reference Number BOMSG2202903D.

However, I received the following response from them

“SpiceJet assumes no liability for damage of fragile articles agreed while...
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Vijay Viswanathan
from Bengaluru, Karnataka
Oct 19, 2022
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Baggage offloaded

Dear spicejet,

I am following up on my baggage that did not arrive along with my flight from Riyadh to Delhi. After approaching the spice desk helpdesk at Delhi Airport, I was told it was off loaded as the aircraft was overbooked with luggage. As advised, I filed a baggage irregularity report and got stamped it with custom clearance. I was assured that the baggage will be delivered to me within 2 days and was provided a contact...
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K
Kishor Chudasama
Oct 18, 2022
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Refund

Address:Dubai

Ticket booked on 05/10/2022 with PNR B7RTFV for flight SG 15.Payment is debited from my account but ticket is not issued . Wrote compain to customer sevice.Nodal officer for several time but not getting reply....
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prartana gowda
Oct 14, 2022
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Lost book

Address:No 441, 8th Cross, 5th Main, HIG Dollars Colony, RMV 2nd Stage

I was travelling on SG 324 on 26th may night from Bangalore to goa, kept my sons animals book in the front pocket of seat 1e, have been trying to get hold of it but no use. Really appreciate if you can help...
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