Swiggy Complaints & Reviews

Sir/Mam

I have made a purchase of Rs.342/- on Swiggy using prepaid payment via Sodexo meal card on March 02, 2018 but my order was cancelled by Swiggy and the amount of Rs.342/- got deducted. As per Swiggy records they have refunded the amount but till now, no amount has been refunded in my account. The details of my card and purchase order are as follows:

Sodexo Card No. [protected]
Card Holder Name:...

Hi, this is kiran suvarna. I placed an order tonight (March 25, 2018) at around 10:10 pm. I got a call at around 10:15 pm by the delivery boy and he was very rude to me confirming the address.

And then two guys came to the address and they delivered the package. Then they were forcing me to pay them 10rs tips. I just denied them.

Then i came home and when i see the package it was already opened. I ordered 4...

This is in reference with order number [protected].
I was chating with customer care executive if i can add any extra item in my order. She instead of confirming it ordered it and i tried to cancel it but she did not did. Than i asked if i can make payment online as i already did for my remaining order she told not possible and also told me that if i cancel my order i have to pay for rest five order online as my cash on delivery will...

Order id#[protected] i ordered food from swiggy for amount ₹2580. It was a waste of money. I got rotten chicken curry and found a paste in it. It was my cousins birthday and my guest couldn't eat anything. I called swiggy to take the food back but nobody came and nobody gave me any solution. It was my worst day i paid a lot of money to have food but couldn't eat a single item as all of them were worst quality. I charted with many but nobody...

Dear respected sir,

I order a food via swiggy mobile app today #[protected] amount 2335/- and this order was assigned and choose to domino's and we tried reaching dominos customer they denied to answer the status of order and later contact swiggy team and we asked to contact domino's but domino's people are not ready to cancel or delivery the order and asked us to contact swiggy and swiggy customer care manager respond we can't...

Hello people, be alert always.

Like to share a very bad expereince with swiggy.

I recently ordered food from swiggy for the 1st time, i did my online payment but i didnt get any bank dedcution messege, and i got my orders, then the delivery boy started asking money he hurried me like anything and took my money since this was my 1st service i though it was cash on home delivery, after a day i got deduction messege...

I tried to change my old phone number to a new number as the previous one is no longer valid. I tried through the app but everytime I entered the OTP, it said - "the OTP has expired." When I tried on their website it said the same thing. Later when I tried again, it said- "Maximum tries for mobile number change exceeded. Please contact customer care." So I called the customer care. But it was of no use as in Swiggy, our call is attended only...

On march 8th i had placed a food order for 681/- inr and the amount was immediately debited to my account but the order could not be tracked. On calling the swiggy chat, i was informed that the transaction failed and the amount would be credited in 2-3 days. However despite more than 10 days, i have not received the amount and now they are informing that the amount has not been received saying there was some miscommunication and that the...

I ordered Paneer Butter Masala and roti accompany with Fruit Raita (80 Rs)
First they served mixed raita (60Rs) and charged 80 Rs.
Then the cherry to cake was i received plastic in my Paneer Butter Masala.
and the CUSTOMER CARE executive M jyothi says that they can refund me for Rs 50.
against the total bill of Rs 278.
Do i look like a beggar to them ### app making people fool and ill with their food....

Signed up to swiggy to place my 1st ever order... Verified otp promptly on my phone and received an order confirmation.. Meanwhile received an urgent call which went on for 10 min to only realise later that my order got cancelled!! Swiggy didnt bother to try contact and verify later... Dont understand double verifications when otp verification was already done.. Had already lost 40 min in this mess.. So tried placing a reorder only to find...

I placed order for kfc food. Though very regular but swiggy is not professional. This company will not have good rapport for their unprofessional approach. Very rude their customer care. I ordered from kfc menu but kfc cancelled the order saying thats wednesday special. But no where it was mention 10 pcs of hot and crispy chicken is wednesday special. If that was the case then why swiggy charged me. They never had courtesy to inform that...

I am ordering through swiggy regularly... The delivery boy who came earlier came again today so obviously he should know this address.. Moreover u have route guide... I saw him and kept my phone in home and asked my son to go down to get the order... That guy behave rudely to my small kid saying i didn't pick the phone.. He called after reaching here by the time i came out he left too......

I used to order food from swiggy regularly. But since 3-4 weeks in my area cash on delivery is not availaible. I dont know why because almost my orders always had cash on delivery before that. The restaurant i used to order, now it shows that its unservicable. I need to know the reason behind it. How can suddenly a restaurant can become unservicale in my area as from that resaturant i have ordered many a time?? I seriously want to know to...

I have couple of complaints where i really faced worse with swiggy.
I have ordered food on swiggy order id [protected]
First delivery person called and said he had problem with address and asked me to come to particular place and collect order. After swiggy executive conferenced call with me and delivery person, it took 50 min for that person to reach the address where usually it should be 25 min.
After receiving order,...

Your order #[protected] has been cancelled. A cancellation fee of rs. 75.0 will be charged.

We have initiated a refund of rs. 595.0 to your paytm wallet after deducting a cancellation fee of rs.75.0.

The app has a bug as i was able to order foot from far off area just bcos the eatery had a similar name to the one nearby.
The delivery boy called me and requested me to cancel the order as he can't do it.br...

I have been cheated by the team they said if delivery is delayed they will provide refund but when i chat they replied very rude, stating you have been received so many refunds from our end we cannot provide more.

Do you this getting refund is my hobby? Do to you site member you have been forced to provide refund etc as compensation.

How dare you blame to me, and chatting with me in rude manner is not correct....

Order No:#[protected]
Restaurant:Aroma
Hyderabad
i ordered a rajugaru kodi palav family combo worth rupees 499 and after using refer and earn coupon i got discount of 100 and item subtotal 359/- i paid using paytm. after 40 minutes i received the order and when i opened the order biryani rice got foam like thing that smells stinky and chicken pieces added also stinks lot. i contacted the swiggy team right away with the...

Today i made an order from mcdonalds, through swiggy bangalore.
They showed in their system that time was resturant is available.
After i made the payment for the order and waited for item to deliver.
Few minutes later, i got call from their customer service and informing that "sorry for the technical problem, kindly cancel my order, and reorder it back".
I asked for whats the reason, they informed that due to...

On 03.03.2018 at 05:20 pm, i had placed an order for garlic bread spicy supreme (1 no.) rs.149/- and veggie overload pizza (1 no.) rs.329/-, totalling to rs.512/-including gst and delivery charges. I have made this payment through yes bank credit card. However, on placing the order, i have received the item on 03.03.2018 at 06:19 pm to my residential address. But the delivery boy has received the amount of rs.512/- in cash also showing in...

I ordered food on swiggy at 2:30...
I was soo hungry and expecting that they will provide me food at that point of time, i ordered veg biryani. After one hour your people informed me that the restaurant was closed and i can't get any food! Left me out without saying and ending the conversation without intimation...
I was left hungry and with no food at 3:45...