Swiggy Complaints & Reviews

Order no:
#[protected]: i ordered from d-win dragon, kolkata through swiggy on 10/9/2017 around 9 pm and paid amount rs. 692 through credit card. I did not receive all the items. I ordered chicken wok tossed noodles but i only received the dry noodles but i did-not receive the chicken gravy with it. Since i paid already please refund my associated amount in my account or if that's not possible then refund it in my swiggy wallet.br...

I had ordered a pizza from joeys and oaid a good amount of 625..but when it was delivered it waz a mess as thought itvwas tampered with..topings were all over yhe box except for the pizza and it was disgusting to look at let alone taste it..very upset with swiggy cheating customers and in return they offer me disscount of 75 ...seriously im never ordering from them as No idea what happenz to the food...

We ordered food from a restaurant named shudh, and the bill came to be rs 1750/- and we paid amount itself online but once the order was placed and 30mins later we got a call from a executive saying we have to pay cash on delivery where we already paid online and he is saying our amount would be refunded in 3-4 days. Where we wanted amount instantly to order at other point the executive says like we dnt hv tie up with citi bank and we paid...

I placed an order on 25th Aug for rs 554 and found out that that Swiggy took 2 different amounts from my account, 554 and 562.50. I had a chat with them the next day and they categorically denied that they had done it and asked that I speak to the bank. I called the bank, blocked net banking, blocked my debit card. Was on my way to the police station the following morning and thought will confirm with Swiggy if they really didnt know about...

Hi i ordered from "the hungry hut" today they confirmed the order and then i got a call from the restaurant and they said they cannot fulfill the order and hence paying me back on swiggy money and then tried to order food from another restaurant and while paying from the swiggy money i get a message that the restaurant is closed wherein i already called and confirmed the restaurant and they confirmed that they were still open. Its not about...

I ordered food from swiggy on 7 august 2017 at around 8pm from swiggy app. Restaurant called folklore in doddakanneli, they charged me 300 rupees i had ordered biryani and some puttu but they called me (Restaurant directly) and said they do not have biryani i asked for fried rice they said no all food got over, instead they can send me meal packet i said ok. When the food arrived and when i opened the meal packet it was sticky and stinking...

I placed an order on swiggy (#[protected]) for 3 sandwiches and they gave us a pizza and bread stick and misplaced the order and we waited for it for an hour while we were starving to death by hunger. Then they have replaced order and then we had to wait for another hour forghe delivery again. And the customer care guy was so slow in handling things and it was a bad day for us. And there was no compensation too from their side too bad service....

I called up the call centre and spoke to a girl on 02 august 2017. That girl was very rude i said may i know who i am speaking g with she said why you want to know. Is this the way they handle calls.

Quality people do not monitor this kind of rude calls. One day this kind of people get promoted to higher posts because they get lucky to get out of it.

Then i again called up and introduced myself and started speaking...

Hi,
It vikas, plz refer the the report on order number [protected] which happened on 29th july 2017 (Saturday)

We ordered food through swiggy from saleems (Chattarpur, new delhi). We got the confirmation around 10 : 59 pm that our order is expected to arrive in next 47 mins but to our distress we we got the a call at 1 am that your order has been cancelled. Imagine a situation wherein a family has waited for food for...

We ordered food from swiggy and waited for one completed hour but the order never got delivered even after paying entire money in advance.
After one hour i just got a message that the order has been cancelled.
I called the delivery person and he said that he is at the restaurant but swiggy didn't transfer money to them so they cancelling the order.
We had guests in our house including small children and everyone was hungry.br...

I have experienced swiggy is giving a paper bill showing the right amount of gst 12% added but the app bill amount is more and hence they are charging an amount which is not reflected in the bill. I have uploaded the swiggy app bill amount is 228 whereas the paper bill amount is 211. The difference in the amount though not much but it is definitely a malpractice they are doing.

The 2nd time i made the order cash on delivery...

I placed an order at 9:03 pm for a bill amount 524 inr, my delivery tume was 36 minutes... After waiting for an hour i call customer care to know that my order is delayed and it would arrive in 10minutes. It didnt arrive-called again and cust service picked the call and the agent was not aware that my call was even connected. I again called and got connected to manoj who said the order will arrive in 10mins-i waited again-didnt arrive-i called...

I ordered from swiggy assured restaurant yesterday at 08:25 pm (Screenshot Attached) and got the message from swiggy that it is eligible for timely delivery and will be delivered within 57 minutes. i got the delivery at 09:31pm (Screenshot of message from swiggy and call from delivery boy attached). However when i complained the company denies that there was a late delivery. Need strict action for these companies for making fake commitments...

Sat day, 01/07/17, we have ordered food for dinner from Lazeez through Swiggy. We have ordered 5 packets of Mutton Biriyani (Rs 1175). We got totally rotten biriyani. Its smelly and rice was extremely sticky.

Our whole dinner got spoiled and also we have observed some health issues after having the little portion of the food. The time was, 12pm so we cant contact swiggy at that time. We have suffered a lot and its very much...

I am placed an order today (18.06.2017) ref order no [protected] (At 12.35 pm) and got the confirmation expected to arrive next 42 mints message from swiggy. After swiggy given a message your order one the way will be reaching next 20 mints (At 1.07 pm) and after i have received your order was cancelled and refund in your swiggy. Why the fulls taken the order then cancelled, if not able to process why the ediates taken the order....

Hi i am manish pandit living in chennai and i had ordered food in swiggy app on 11.06.2017 at 12:37 pm (Order was 2 biryani from aasif biryani restaurant) but did not received my order till 2:32 pm (The order was suppose to be delivered within 37 minutes from order placed)
When contacted the customer care they say they will check and revert on this order but id id not get any call back from them, i tried atleast 5-6 times with their...

I have given an order, the order get confirmed but after sometime got a call from swiggy that the item is not available. It is just ridiculous. I[censored] don't have the stuff then why don't u put "currently not available" in the given stuff. After confirmation everybody get relaxed that ur food is coming. I have called the customer and the lady name Munmun was shouting on me. I wanted my money back to bank account and not swiggy wallet because...

I had order some food in a restaurant. After the delivery person reached there he called me and informed that the restaurant cannot provide me the order. First point why did the restaurant accept if they did not have sufficient food material. After that i accepted to change the order, but the delivery boy told me that i have to pay 40 inr to delivery boy. This is ridiculous. Y current order was of higher amount compared to the new order still...

Hi
I was expecting a refund from swiggy.
No email confirmation was sent by them stating that the refund was done or completed.
I had a chat conversation with one of their agent today named aditi.
She told me that the refund was already done to my paytm account. However there is no balance refunded to my wallet in paytm.
When i told this to the rep she told me it was done on 16th of may 2017, the reference...

Order id: [protected]

Please stop using this scam company... Im a regular user and i am regularly disappointed... I am not going to use it anymore henceforth

Placed an order at 6.15 and i get a call from them at 7.15 saying that the delivery boy had a faulty bag in which he was carrying food so the food got spoilt

This is an absolute joke... Scammer company beware... U cant expect people to wait...