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Thyrocare Complaints & Reviews

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Last updated Feb 17, 2024
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Thyrocare reviews & complaints page 2

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K
Kavi_Citizen
from Salem, Tamil Nadu
Jan 8, 2022
Jan 12, 2022
This thread was updated on Jan 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Thyrocare Invoice not provided

I have booked a test from Thyrocare but they have not provided an invoice copy to me for test reports, only the amount collected is shown in the customer details sections.

I have been contacting their customer care through mobile, online chat, and Whatsapp since 27th August 20221. I did multiple follow up by spending a lot of time. But no one helped me to provide the invoice. They purposefully avoid providing invoices and making...
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G
Geeta Sareen
Nov 25, 2021
Dec 15, 2021
This thread was updated on Dec 15, 2021
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Mane blood test Report karte thi friday ko dr manish bhutani dr ni kaha tha ki Tuesday ko report aa jaye gi ajj Thursday ho gaya hai report nahi ayi...
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V
Venkrash
Oct 20, 2021
Oct 20, 2021
This thread was updated on Oct 20, 2021
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Morning hours opening

Address:Rc Nagar Belgavi

You have mentioned about lab opening time, at Belgavi it’s 8 am, but waiting from last 30 minutes no body has turned up. I am on fasting. This is not a good sign....
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R
Radhika2411
Aug 25, 2021
Aug 26, 2021
This thread was updated on Aug 26, 2021
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Receipt/invoice

Address:Ahmedabad, Gujarat

I have booked test for 3 person. I requested separate receipt for 1 person from 3 for reimbursement purpose in my mediclaim but they are denying to provide and they have not informed earlier that they will not give separate receipt...
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S
Sgourav
Aug 2, 2021
Aug 4, 2021
This thread was updated on Aug 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding delay in report

I anjay kumar age-51 kidney transplant patient and Babita devi age-49 kidney doner patient. I am oldest customer of thyrocare. On 29th July I have given my blood sample but I have not receive report yet .From 31st July am trying to contact thyrocare for my delay of report but I am not satisfied by their call. I had my doctor appointment but because of delay in report, my doctor appointment get canceled. Who so ever is responsible should be...
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RohanGupta88
Jul 25, 2021
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Harassment and cheating by Thyrocare

Please avoid Thyrocare at all costs. We had a nightmarish experience while doing tests with Thyrocare. I had booked a full body checkup - arogyam plus a few other tests for my wife. Here is my experience-

The technician assigned was not reachable over phone. The phone number given did not even exist - so we were not able to reach out in advance.

When the technician (Kundan Pandey) came for blood collection, he...
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U
unnayk
Jul 19, 2021
Jul 19, 2021
This thread was updated on Jul 19, 2021
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Delay & Negligence

Address:Berhampur-760001

Vide order no. VL832537, booked for 17th July 21 and the sample collected at 8.30 hrs. I was assured the report by 18th evening as I am having an appointment with the Doctor on 19th at 4.00pm. It was well informed to staff attended to my booking. Despite pre-information regarding the appointment, ur technician failed to delivery the report till 19th 4.20pm. may I know the cause of the delay ? Moreover, when contacted the technician Mr. padhi...
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K
Kamaraj Apparsundaram
Jul 10, 2021
Jul 10, 2021
This thread was updated on Jul 10, 2021
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Blood test report not provided as agreed

My registered mobile number is [protected].

I have given my sample on 08th July. Expect the report from yesterday evening as per lab technician while sample collection. Till now no report received....
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A
abhinavrawat1992
Jul 6, 2021
Jul 7, 2021
This thread was updated on Jul 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Quadruple Marker Test report in incomplete

Address:2638, Sector 46, Gurgaon

We asked for quadruple marker test on 2nd July 2021. We got the report on 4th and 5th July. The data is incomplete in the report as our doctor said. It should have data for Trisomy 13, Trisomy 18, Trisomy 21 but it has only data for Trisomy 18. We have been trying to reach customer care and explaining the problem but they aren't trying to fulfil our problems. Either they are not understanding our problem or not sure what but now we are stuck....
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P
priyabrata600
from Mumbai, Maharashtra
Jul 6, 2021
Jul 7, 2021
This thread was updated on Jul 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding testing report

On dt2.7.2021 I booking for 3.7.2021 time 7.30 AM for sample collection for covid antibody test then his staff collect at 7.30 AM collect then company send me that through nest 24 48 hour yr test report will send in yr mail id but till date 6.7.2021 time 9.20 AM not recive any mail from his side. Already two times call customer care & also in what's up massage but not satsfatory answer given by him.this company mentally harassed me in covid...
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R
Roohi Sikka
from Bagh, Madhya Pradesh
Jun 24, 2021
Jul 6, 2021
This thread was updated on Jul 6, 2021
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Complaint again Pranit Shivgan

I joined in thyrocare on 19 oct 2020 but I left job on 15 may because of non cooperation of my team leader Pranit .he is very unprofessional and he never cooperate me because I was working from home . I was working as a business development and handling Panipat cluster but due to his careless behaviour it adversity impact on panipat cluster. He transferred me temporary woe covid but he did not hire temporary staff to handle panipat cluster...
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Ananga Barman
Jun 19, 2021
Jun 23, 2021
This thread was updated on Jun 23, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

To refund money

Address:Assam

Dear Sir,
I had a thyrocare code AAA98 and which was deactivated without prior information and for which I was scolded from the patients as couldn't deliver them report in time. I had informed about it but was answered about 3 hours. The problem arises due to blockage of code without any prior information. Now pinofficer telling they will not refund the money which was in my account, told I can not do anything to thyrocare. Sir, just...
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Jun 17, 2021
Jun 17, 2021
This thread was updated on Jun 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Providing Bill of Barcode No.U9983990 & U9983980

Myself and my family member was given same for Covid 19 RT PCR sample on 23.4.21 but you have not provided bill for the same. Please provide the bills (Barcode No.U9983980 and U9983990 ) ....
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Jun 17, 2021
Jun 17, 2021
This thread was updated on Jun 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Providing of bill - reg

I was given home collection sample for Covid-19 RT PCR test on 23.4.21 for which you have not provided bill. Please provide bill for the same (Barcode No.U9983776 Name Sukhnandan Kumar)...
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Saurav3848
Jun 10, 2021
Jun 11, 2021
This thread was updated on Jun 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not provided the reports and not refunding my money

I had booked for a 3 lab test for 3 beneficiaries on 3rd june which was collected on 4th june. But till now i have got only 2 lab reports for each beneficiary .I am calling them from past 6 days for the 3rd report but they have neither given me the report not they are refunding my amount. Such a horrible experience....
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J
Jogender Singh Lohiya
May 23, 2021
May 25, 2021
This thread was updated on May 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online booking and personally visit to the center regarding.

Address:Saroornagar, jyoti club complex Karmanghat road Hyderabad 500035

I Jogender Singh aged 55/M has done online booking since 12 may number of times but not receiving the booking ID instead successfully registered for thyrocare home collection investigation samples. There was a call from the organisation that there is no team. Later I went to another site and got registered for 22/5/21 with slot and booking ID.Later on 21/5/21 again received a call saying the same issue of team. I was in touch with a thyrocare...
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Yashwant Krishna
May 21, 2021
May 21, 2021
This thread was updated on May 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rtpcr report

Address:Kancharpalem

I attend to rtpcr test on 19th may 2021 till now o did not got my report its urgent required because i have to submit my report to my company to rejoin...
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R
May 19, 2021
May 19, 2021
This thread was updated on May 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

While collecting samples were mixed

Address:Dewas

I need retest of my parents for free which was conducted on, 15th May. The technician who came to collect the sample, kept all tubes together and while uploading barcode mixed the samples. On asking about that he denied and said samples are not mixed. Now it seems quite evident by checking the reports that sample have been mixed for sure since reports seem similar and there os only difference of few points in both my parents' report....
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aditya_chow
May 16, 2021
May 17, 2021
This thread was updated on May 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blood Tests report not ready

Thyrocare Complain ID ID:14052103
Order ID VL66EE64

11th May around 8:30 AM blood was collected for Ferritin, LDH, HSCRP and CBC (Barcode - U3656303)

I have not received three reports - Ferritin, LDH, HSCRP and on complaint they acknowledged that there was some error at their end and they will need to collect sample again. The collected the sample again on 15th May around 8:30AM but again on inquiry on...
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Anukul Paul
May 9, 2021
Jan 18, 2022
This thread was updated on Jan 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for not getting my covid 19 antigen test report

To whom it may concern,

I, ANUKUL PAUL, reside in Siliguri, Darjeeling, West Bengal, want to lodge a complaint against one of your representative MR. SAYAN CHATTOPADHYAYA, who works at THYROCARE DIAGNOSTIC CENTRE, COLLEGE PARA, SILIGURI, WEST BENGAL.

On 29th April, 2021, MR. SAYAN CHATTOPADHYAY took my nasal swab for COVID 19 ANTIGENT TEST at THYROCARE DIAGNOSTIC CENTRE, COLLEGEPARA, SILIGURI (full address is...
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