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Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints & Reviews

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Last updated Aug 5, 2024
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Most useful Uttar Pradesh State Road Transport Corporation [UPSRTC] reviews

Uttar Pradesh State Road Transport Corporation [UPSRTC] reviews & complaints page 9

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W
Wasif007
from Bareilly, Uttar Pradesh
Feb 25, 2022
Mar 19, 2022
This thread was updated on Mar 19, 2022
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Payment for Bus ticket

Hi,
have booked 1 ticket for Bareilly Satellite to Kaiserbagh Lucknow via Moradabad Pavan Hans Volvo.
Amount was deducted from my account but no ticket is booked. My upsrtc account shows no ticket as booked. I booked ticket from Bareilly to Lucknow
Please refund my money back.
Either send me ticket details as soon as possible for tickets dated 26.02.2022, 02:35 hours for amount paid 688.00 Rs.
Refund my...
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S
sanjeevtrivs
from Gurugram, Haryana
Feb 21, 2022
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Refund Amount for cancelled bus - 03/11/2021 21:45

Hi UPSRTC,

I booked 2 tickets on 15/10/2021 for my journey on 03/11/2021 21:45 from Kaushami (KASB) to Lakhimpur Kheri (LKM) in Janrath AC sleeper via UPSRTC online, having PNR no. XLKM[protected].

But when I reached the bus station that bus was already cancelled, and money was also not refunded till now. I also enquired about the refund amount at LMP station but every time I was told that due to COVID-19...
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U
Umar8183
from Gurgaon, Haryana
Feb 6, 2022
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Refund amount of online ticket

UPSRTC — Refund not received
I
Umar Chaudhary
from Bijnor Uttar Pradesh
Feb 6, 2022
I booked ticket from Upsrtc website. And later on the bus was cancelled. When I enquired about my refund Through mail I got a revert from third party that had refunded the amount and also I was told that for further information please contact UPSRCTC. I contacted UPSRCTC but they never respond. I also complain on Jansunwai...
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T
tabassum farah
Jan 29, 2022
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Required road and drainage

Address: PHOOLBAGH COLONY, BAHADURPUR, NEAR TALAB 7 JHUGGI JHOPDI, LUCKNOW 226022
Website: www.consumercomplaints.in/new_complaint

Dear sir,

as i stay in phoolbagh colony bahadurpur near talab

we are living from 4 years and the sabasad named pankaj yadav [protected] has not constructed the road and drainage after so many complaints, nobody is raedy to complete the work .
We are facing many problems during the rainy season .

So please you are requested to do the needful asap...
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F
Fakhan
from Lucknow, Uttar Pradesh
Jan 17, 2022
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Laguage

Address: Lucknow to bahraich

Less than 20 kilo charge 200 charge rupees, and don't give any receipts, ticket no. 00062387...
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D
Daksh@123
from jaunpur, Uttar Pradesh
Jan 11, 2022
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Rude And loot behaviour of conductor and driver

Address: UP lucknow

I am writing this behalf of my hnadicaped uncle,
he was traveling in UP roadways Sonali bus depo bus no UP53ET9424 from lucknow depo to ghaziabad depo.

He had pass of handicap but conducter was demanding for tickets,
he denied for ticket then conducter abused him and let him to sit but only for pari chowk,
After reaching pari chowk conducter was demanding 200 rs more,

but he has no money...
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A
[email protected]
from MIRZAPUR, Uttar Pradesh
Jan 4, 2022
Jan 12, 2022
This thread was updated on Jan 12, 2022
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Refund Still Not Received

I have booked tickets from alambag to Mirzapur on 3rd jan 22 for sleper6 bus was supposed to depart on 3rd jan 22 at 5.30 from alambag but gets cancelled ticket no is 15969292. Another ticket was booked for varanasi to allahabad but bus got cancelled refund is still not came ticket no is 14250590...
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B
Bijenda
from Agra, Uttar Pradesh
Dec 29, 2021
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Couldn't get refund after 15 days

Dear Sir,
I have reserved online 3 person seat on 15-dec-2021 19:37, payment deducted but couldn't get a ticket or any other information about reservation.Please refund the amount.Transaction details is as follows
ICICI Bank Acct XX772 debited for Rs 1980.00 on 15-Dec-21; UPSRTC credited. UPI:[protected]....
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I
ismail0748
from Lakhimpur, Uttar Pradesh
Dec 27, 2021
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Upsrtc

Address: Gola depo Lakhimpur Kheri Up
Website: upsrtc

Sir I was sitting in bus number {UP 31 T 7919} and I have seen driver has stopped the bus and forcing PWD passangers to deboard from bus. I don't know why . They also have valid passes issued by valid authority. Kindly take strict action against such kind of driver and conductor . So that such kind of misbehaving not happen to any disabled person in future...
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K
kunwarsaaim
from Aligarh, Uttar Pradesh
Dec 27, 2021
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Ticket not booked money deducted

I have done payment for upsrtc bus service, the amount was deducted but I didn't receive a ticket. Attaching screenshot of the payment. I need refund on urgent basis....
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A
Amar09876
from Basti, Uttar Pradesh
Dec 26, 2021
Dec 26, 2021
This thread was updated on Dec 26, 2021
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Money was deducted but ticket was not booked on UPSRTCONLINE website

Address: Village-Malhwar Bujurg, P.O.GovindPur, Siddharthnagar

I was booking a ticket for travelling to Varanasi from Gorakhpur on Janrath Bus ( Raptinagar Depot) on 07th December 2021.The ticket was not booked but the ticket charge (353₹) was deducted from my bank account....
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M
mikkuarmy
from Shamli, Uttar Pradesh
Dec 13, 2021
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Extra ticket charges

Address: Shamli
Website: [email protected]

Sir
I am from shamli and I was an athlete and daily journey from shamli to jasala (delhi route) because my coach sir and the stadium in jasala (CAPTAIN AMRISH KUAMR ADHANA SPORTS AND DEFENCE ACADEMY, INTERNATIONAL COACH). I want to complaint about the extra charges of ticket and misbehave . They talk me that you take the ticket of kandhala if you do not take out from this bus and it happens daily in early morning of Baraut depot bus...
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A
anurag8787
from lucknow, Uttar Pradesh
Dec 9, 2021
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False tickets

Sir, i'm in a bus whose conductor refused to provide me the ticket by saying, "ticket machine is not working" and when i forced him to provide me the ticket than he gave me the ticket which i have posted you, which show's that this ticket can charge rs.11 to rs.30 only. But i gave him the full fare as conductor requested for. (Rs.160) Each for 5 passenger total (800)
I'm requesting you to take an immediate action against this corrupt...
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P
Prateek Mehta77
from Rajkot, Gujarat
Dec 5, 2021
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Site issue and before departure I was not able to cancel the ticket

Address: Bareilly UP

I was trying to cancel the ticket 2hrs prior to the departure but not able to cancel it, we have not boarded the bus from bareilly to kaushambi 11am, please return my ammount-I am really frustrated and need money. Already in debt please return this ammount, I am not even earning much.

Request to return the ammount really frustrated else I will file the FIR...
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C
Cbbuu
from Lakhimpur, Uttar Pradesh
Dec 1, 2021
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Ticket not booked amount deducted not refundedd

This is to inform you that on 28/11/2021 I tried to book a ticket through upsrtc's official website and made the payment of Rs. 786 through google pay UPI. After making the payment it redirect to the page where "transaction failed" Message appeared. Amount deducted from my account and still not got any refund. .I am attaching the google pay receipt for your reference. Please look into matter and help me to resolve this issue....
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V
Vaibhav Goshwami
Nov 30, 2021
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Refund of cancelled bus not received

Dear sir/mam,

I booked 2 seats on Jan Rath bus from Bareilly to Dehradun which was supposed to leave at 21:00 on 18.11.2021, but it was cancelled. The refund of it has not been recieved by me yet.

I have contacted and emailed about the same multiple times but still the refund is not received by me.

Please refund the amount of it. The details of tickets booked are given below

Trip...
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D
docshikhar
from Dehradun, Uttarakhand
Nov 26, 2021
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Money not credited in funds

Address: Uttar Pradesh

Sir I cancelled my ticket on 30th October, 2021 and it's been 25 days that my refund of Rs. 1332 hasn't been received. Here are my details-

Cancellation Voucher No : 15829658

Ticket No : 15818809

PNR No . : XDDN[protected]...
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A
Abdur Rahim Arif
Nov 18, 2021
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DL not received

Address: Lucknow

Greetings sir/ma'am
I am Abdur Rahim from Lucknow. I had applied for driving license of motor cycle without gear (MCWOG) at Trans gomti office, Lucknow. Application number- [protected]. On successfully completing the test on 20/04/2021, It has been about 7 months now but I have still not received the DL. I have contacted them many times and have also visited the office but to no avail. The status of following procedures is still showing...
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D
deeani23
from Lucknow, Uttar Pradesh
Nov 15, 2021
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Money deducted, No refund yet

Upsrtc Username - YASHVARDHAN2
Mobile no. - [protected]
Booking on 8th Nov
Lucknow to Shaktinagar(SKA) 3:15 PM Shatabdi AC bus.
The amount Rs 910 got deducted from my account( paid to atom technologies [protected]@hdfcbank) as shown in the attached image.
Transaction Id - T2111061322517539931356
Amount - Rs 910

I have submitted my complaint before but still no refund.Please initiate the...
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S
Skstorm
from Lucknow, Uttar Pradesh
Nov 8, 2021
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Transaction failed but amount of 1022 deducted.

I, Sandeep Kumar was booking a ticket from LUCKNOW to DELHI, 9:30PM, on 7 November 2021.

After completion of payment process my transaction failed but amount deducted.
I was making payment with my Debit Card.

Please refund my money as soon as possible.

This is the message received..
Rs.1022 Debited to A/c ...9626 AT POS TID[protected]/E, ref[protected]. Total Bal:Rs.504.42CR. Avlbl...
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