Videocon Industries Complaints & Reviews

My custmer id is[protected]
Some by mistake at date 13/03/2021 amount 283 rs recharge done. My videocon d2h id in off .
So kindly request pls refund the amount in my account...

I have raised an request regarding my LED panel in February and my part has also approved by company but already 1 year have passed and still not received that led panel.

When I call to customer care number, they always told me sir we will raise your request on urgent basis.

Kindly, help to resolve this issue.

Complaint Request mobile number- [protected]
Communication number- [protected]...

We bought Videocon TV model: UHD VNB50 from the dealer "Bindra Radio & Elect. Corporation" Meerut and recently TV gone faulty and made complaints at Tollfree service center.

It's been 3-months that we made complaint at Videocon server center vide Ref no. LP[protected] on dt: 16 Dec 2020 towards faulty TV model: UHD VNB 50 and no proper response or rectification step carried by the company despite regular follow-ups and excuses...

Hi I have purchased a Videocon television on October 2015 from Surya Electronics Chakan, Pune with a warranty of 5 years since April 2020 it is not working I have lodged a complaint but till now no response please help...

Videocon D2H — Wrong account get credited for recharge
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Dear Team,

I want to inform you that while recharging through GOOGLE PAY APP for my monthly 347 Rs. MONTHLY RECHARGE OF GOLD PACK I have recharge wrongly Customer ID[[protected]](GRACY COELHO ) instead of a Correct Customer ID.[[protected]]. Both are my account but[protected] is my older ID and [[protected]] is the newer account ID with register [[protected]]...

Hi,

I have recharged my d2h account[protected] with Rs.329 on 20 Feb 2021 via
D2H Infinity app. The money is deducted from my account but the account
information is not updated in the account and the recharge is not completed.
I was told that the money will be reverted or credited to my D2H account within 13 hours of the transaction but it has already been 48 hours. I have neither received the refund,...

Its so disgusting to here about videocon that company not proving after sale service even after long wait (230+ days). Complain was closed automatically and reopen again to hind its failures. No one is ready to support customer and followup too. I am just wasting my time in follow up with you.
Customer care by company are so fake to give solution.
Product - Washing machine
Cont. - [protected]...

I have complaint for my videocon ac last month, engineer visited my place and told problem in outside PCB. I asked him to repair but till date it was not repaired even I asked him to replace the part but he told it is not available.

I am regularly calling the service center tekcare for the solution but they are not taking any action .

I request to take action ASAP
[protected]...

Hello there,
Date of incident:- 2nd September 2020

I had complained in the company for the replacement of In-warranty TV Panel on 2nd September 2020 and company approved the panel replacement request on 17th September 2020. Since then I am following up with the company's customer care regarding the panel but till now I had not received the panel. Customer care executive use to say every time that part had been approved...

My fridge had broken down and the technician from Videocon said I would need a new compressor. As the fridge was under warranty, the new compressor was ordered free of charge in December, 2020.

But till now I have not heard a single response from the Videocon team and no compressor has arrived. Fridge being an essential appliance is a lot of trouble when we not working. I have to pay extra in many other ways as my fridge is...

This is a general comment feedback and concern. I have some specific feedback to Videocon D2H. Recently I needed some service and I had my own point of view and argument on the decision.
Policies – They blindly go by the policies without understanding special use cases or exceptions.
Difficult cases – When a case is bit difficult and not usual or fitting into the policy they simply skip their responsibilities. It feels like...

Hello
I had registered for Tv display repair unavailability of technician for TV repair
From 27June 2020 till now It has been 6 months none of any technicians visited or given any reply from company customer care and nobody visited or given satisfactory response and my issue is not resolved.
At the same time dealer from which I purchased the product is also not replying and giving excuses .
Secondly, the third...

Pls note we had bought a video tv, and its display went off before its warranty period, the service provider said that they would be replacing the television, it has been a year now, and no one is reverting on the complain.

We have done several followup they told us that we will hhave to pay 30% of the invoice value for replacement of the product which is in warranty, we even agreed for it, but still the company is not getting...

My home theatre remote was completely not working.Can any one please tell what to do to use my home theatre.we need a replacement for our remote....

My Videocon D2h stb is set to operate at a resolution of 1080. My TV is also full hd supporting 1080 resolution.
Yet many a times the stb falls back to 720 resolution which is very annoying.

I have to manually set it back to 1080.
I contacted d2h support but after they checked the issue, they blindly blamed it on my tv and left.
All d2h prospective customers beware of this issue with d2h stb.
You...

Dear sir,
My Customer Id is[protected] I have recharge with 12 month pack of Rs.3256 on 24/12/2020, payment is deducted from bank But did not credit in my d2h account,

I want to resolve this issue

Please Help with this issue...

Hi I have purchased a Videocon television on November 2015 from Vijay sales Chembur Mumbai with a warranty of 5 years since July 2020 it is not working I have lodged a complaint but till now no response please help...

Its been 1 month didn't receive any update on the compressor which is to be replaced by company ..no body has any update ...
[protected]...

Dear Sir/Madam

I want to inform you that while recharging through d2h website for 6month pack @699. I have mistakenly put mobile no [protected] instead of Customer ID:[protected]. But that mobile number linked with another customer Id. So I immediately called Videocon d2h customer care and as confirmed with your customer care no, it is wrongly credited into someone else account Mr. BALU L L. I request you to kindly give credit...

Please provide the information about 3 pin such has vedio audio colour and tv setting features manual vedio off installing n connection...