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Vistara Complaints & Reviews

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Last updated Apr 2, 2024
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Vistara reviews & complaints page 7

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G
Dec 1, 2021
Dec 10, 2021
This thread was updated on Dec 10, 2021
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Unsatisfied Service by Crew

Address:Block A, Salapada New Colony, Salapada

Hi,
I was travelling back from Delhi to Bhubaneswar on 29th Nov2020. Flight# UK781. It was scheduled by 5:50 pm. but it got delayed almost 2 hr. Boarding started late and flight was there in Runway till 8 pm. I believe it was okay being delayed with a valid reason. But ultimately the passengers get suffered. In the mean time, i was starving and asked a crew member for some food at least a biscuit or cookie. the crew member just gave...
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A
anshuman81
from Mumbai, Maharashtra
Nov 17, 2021
Dec 10, 2021
This thread was updated on Dec 10, 2021
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Thuggish Goons working at Check In counter of Air Vistara

I was with my wife and child and put in the Special Queue of Air Vistara check in. The queue is reserved for people with infants and old folks. However, Air Vistara was least bothered about keeping the sanctity of the queue intact, anyone was joining the queue and sone were even clogging it by getting their complaints resolved. The Vistara ground staff was least bothered about guiding this traffic to appropriate channel. In fact one of the...
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A
aman parakh
from NEW DELHI, Delhi
Nov 11, 2021
Dec 10, 2021
This thread was updated on Dec 10, 2021
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Regarding not able to board the flight

Rude staff, due to rush in line I was five minutes late to reach on check in baggage. They said u can't board the flight, I request very rude staff...
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A
Akash Deep Nair
Oct 24, 2021
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URGENT!! Credit Shell Refund Issue

Dear AirVistara,

Please refund my money as per our conversation. It’s my hard earned money and you guys have been delaying the refund since July 2021 by always saying 7-10 business days.

Please HELP!!!...
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nashima shaikh
Sep 27, 2021
Dec 10, 2021
This thread was updated on Dec 10, 2021
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Joining as cabin crew

Hi,

I'am ex cabin crew of spicejet and this is to bring to ur notice that someone claimed to be Deepa Chadha from vistara n took 9k from me for joining kindly note the contact no n lodge complaint and investigate as well cause this may put the reputation o[censored]r airline down if this person continues to do the same with others as well..there are 2 contact no..one is deepa chadha and other is abhishek gautam who claims to be best...
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kushal nag
Sep 26, 2021
Dec 10, 2021
This thread was updated on Dec 10, 2021
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Poor and rude service of ground staff

I had a very bad experience travelling to udaipur with my family( PNR 56EZ2S). We had to virtually run with my elderly mother and young son. No help from the ground staff, we were left to fend for ourselves. I had to run a good half a km from arrival to gate 60 for the connecting flight. When I reached the gate and asked for help for my family who had been trailing me, Mr SUMIT BHARADWAJ ( ground service) very rudely told me that's not the...
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Yyymmee
from Adilabad, Andhra Pradesh
Sep 23, 2021
Dec 10, 2021
This thread was updated on Dec 10, 2021
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Victim of vistara fraud

I was selected for job in vistara .it was a fraud work. I even tried to get help from the vistara airlines but they didn't . It is around 3 lakh . I cancelled my profile and was said that i would get my amount refund . But still haven't received my amount and also the people are not lifting my call.i hope for a help from you ....
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Subh Parashar
Sep 8, 2021
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Fraud and taking advantage of troubled people

Website:airvistara.com

My pnr number is WI5IE2 . I called the customer care to cancel it, they neither canceled it nor refunded my amount...
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Address:[email protected],

So please don't no pay any airline job...
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Subbu Rani Sahay
Aug 15, 2021
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Material Misplace

Address:Jajpur Road,Odisa-755019

During Bags Checking Process I was submitted my bags with lock. when i taken my baggage from destination point.It was found broken and no lock is there. After i checked it many material are losted.So I requesting to Vistara Airline kindly consider in my Matter....
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Dear sir
It’s very painful to experience the irrational Behavior of vistara staff at T3 terminal at boarding counter. My daughter when arrived there for boarding pass was shocked to learn that she is not allowed to board because of want of RTPCR report. She had no clue of this norm since it was not mentioned in the ticket and more so no such message was passed. Least the air lines could do was to send a simple message to all passenger...
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M
Manojpala
Jul 25, 2021
Jul 25, 2021
This thread was updated on Jul 25, 2021
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Refund of tickets not done. Fraud.

Vistara is not refunding my money for a ticket dated 27th June 2020. I was to as per covid 19 policy relevant at the time when I was supposed to travel, and I was told by customer representatives repeatedly that AUTOMATIC REFUND will happen if I don't cancel the tickets by 31st March 2021. I have been calling for the past three months asking for refund. I have provided all bank details, mailed the custrelations, special services and the contactus...
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Darshan5
Jul 24, 2021
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Worst helpline

Address:Pune

Since 200721 was trying to change dates of travel from Srinagar to pune due to medical emergency but was not able to as everytime i called to helpline for days they would ask me to wait to connect with supervisor and would keep me waiting for 15 mins and then disconnect the call. This happened at least 20 times in 3 days.
They dont reply to mail with medical documents sent as asked by them.
Pathetic airline and worst service...
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Hardika Satija
Jul 22, 2021
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Complaint about job fraud

I got a call for an account executive job in Vistara airlines . HR asked me for 3 interview rounds and for that she said you have to pay 2000 rs. Which is refundable. Later I discover that they are fake and I immediately called her for a refund but till now I don't get any money back.
Kindly resolve my issue ASAP....
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Shahriyar Mamun
Jul 14, 2021
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Flight cancellation and worst customer service

I was supposed to travel on 18th July 2021 from Sharjah to Guwahati with PNR- J79P69, which got cancel due to covid restrictions as per CUSTOMER service. But now they are not even refunding my money instead they are giving me some ### option of having a open ticket till December. If a person is booking a flight for 18th July 2021, that means he need to fly on the same date and not to have a ### option of open ticket.
I had high hopes...
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Address:ATA SIA Airlines Ltd. Jeevan Bharti Tower-1,10th floor,124 Connaught Circus, New Delhi 110001, India

I booked a flight for my mother for an Ahmedabad - Delhi flight. I was charged $73.00 for a Premium Economy ticket. Later, I decided to buy an upgrade to Premium Flexi for which my credit card was charged an additional $18.00. However, upon enquiry, I found out that TATA SIA AIR VISTARA did not upgrade my ticket.

I sent an email to custrelations at Air Vistara and got an email (possibly auto-generated) and then from their...
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Nehabaraily
Jun 16, 2021
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Got scammed by vistaraairline.in

I got a call from a lady (Disha)saying she is calling from vistara airline. She provided me with congratulation letter and asked to submit my documents. At first she asked me to pay rs.2186 and i paid then again i got a call from kavya she said she is the hr of vistara airline. She again asked me to pay Rs.7860for the verification of my documents.I got little sceptical about it so i asked for her employment id. She just gave the fake id....
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krishnanR464
May 21, 2021
Jul 25, 2021
This thread was updated on Jul 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for pnr no. rlbyue & rfwrjz

Air vistara cancelled flight due to covid. already one year over. no refund has been initiated for vistara PNR No. RLBYUE AND RFWRJZ. WHY...
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rishikesh hangirgekar
May 15, 2021
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Placement

Address:Udyog Nagar,Haryana

As i have submitted my resume on shine.com for job purpose, i got the call from +91-[protected] (vivek sharma). He asked i had to pay an amount around 2000inr then 3 rounds of interview will be conducted. While probing, i got to know thats a spam call. I do have the recording of what we talked on phone....
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jony jayant
Dec 10, 2021
This thread was updated on Dec 10, 2021
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Damaged Bag

Dear Vistara Team

pls Resolved this problem.

When I was traveling from Udaipur Airport to New Delhi Airport. When I checked in from Udaipur Airport. When the condition of my bag was fine, M and my team were waiting for the flight at the Waiting Hall Gate 3 Vistara flight.

Then Rahul ji came to us. Those who had checked in my bag said that your bag has got a dent. So we want you to take a Receving...
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