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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 474

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T
trybabu789
from Kolkata, West Bengal
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act not done

Address:743371

I'm a vodafone retailer & i've taken a vodafone demo about 9th months and using it regularly for my shop. Yet i can't use it for any new prepaid connection and link an aadhaar. Even i have the fingerprint device for a new prepaid connection.

I contacted to my distributor, they told me your act has not done, that why you unable to access above feature.

I requested them for act authorization and for fingerprint...
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Address:Chennai, Tamil Nadu

I sent mails to vodafone for changing my post paid plan. But there was nobody replied from vodafone so far and my number got deactivated with idiotic reason confirmed by vodafone customer care. The reason said to me is somebody from vodafone customer care called me and i didn't picked call hence my connection got deactivated. I got this connection last month and already verification was done on the next day when i got the connection.
If...
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M
Manis pathak
from Ahmedabad, Gujarat
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making fool to customer

Address:Faridabad, Haryana, 121013

Vodafone,

2 din pahle mai vodafone store (Sec16) gaya tha or apni all documant submitted kra kr aaya tha for converting my number postpaid to prepaid, 8 hours ka time diya tha, i think 72+ hours ho gye hai but kuch nhi hua, kl 05-08 ko 1 pm bje customer care phone kiya to bola next kuch hours me ho jayega aaj 06-08 ko customer care ko phone krta hu to madam ji batati hai ki sir 08-08 ko hoga ab, simple query h aap log apni...
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A
abdasg
from Hosur, Tamil Nadu
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vodafone not allowing me to port to airtel

Address:Bangalore, Karnataka, 562107

Vodafone is unable to provide network near mara thalli, bangalore where i work so i ported to airtel. No vodafone is not allowing me to port to airtel. Been more than 2 weeks now.
Vodafone rejected the porting request saying some bill amount was due and now when i have paid that amount they are saying it will take another 7 days. Meanehile another bill amount will generate and this will go on.

This is hoe vodafone is...
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R
ruba1
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worst service provider

Address:New Delhi, Delhi, 110065
Website:vodafone.in

Hello,

I am done with your vodafone services, initially i was using vodafone prepaid. These people approached me to change it to postpaid. I had clearly mentioned them i need atleast 25-30 gb and took 499 plan, they committed to provide the same. I paid 1200 and 1300 rs for 2 months, no idea for what?? In august i got only 3 gb. Which has been finished with in 2 days.

I am really pissed off from you service....
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S
Santhosh Madiraju
from Hyderabad, Telangana
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conversion from postpaid to prepaid

Address:500084

I have been struggling for the past 20 days to convert my postpaid connection to a prepaid. Each time a complaint is logged, it's closed abruptly, without a resolution. Whenever i contact customer care via chat or phone, i get tons of regrets from vodafone, however, the complaint remains unanswered. I've paid excess amount to ensure the process is smooth. The vodafone store in warangal (Opp to lb college) was least bothered and reckless in...
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S
sachin.gupta16
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor service - vodafone

Address:Gurgaon, Haryana, 122001

Hello,

Just to inform you and writing something about your services, i am going to move from this network to another network, because when i raised a request earlier for portability then i received a call from your side to stop to another network and i don't know the name of that girl who called me day before yesterday regarding this and promised me that we are providing you a discount on your current plan and will provide...
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K
kushalnirania
from Gurgaon, Haryana
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forcefully porting and number is suspended

Address:122001

Deal all,

Its my worst ever experience just in starting with vodafone..
Mobile no. [protected] registered in gurgaon

I am mentioning my concerns as listed.

1)- i start getting around 50 calls in a day from various numbers ([protected], [protected]... Etc.) from 23rd july 2017 & they said that they are from vodafone and force me to port my no. Into vodafone. I registered a complaint in trai...
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S
Soni Nayak
from Haldia, West Bengal
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4g network

Address:Dimapur, Nagaland

Vodafone network in dimapur is very poor now a days. Whenever i want to download some files it's speed is very slow since i m using 4 g internet it should download fastly. I m very disappointed with the vodafone internet speed, it's just sucks, i can't even download songs, it's just feels like i m using 2 g network. Now i m feeling regret why did i put vodafone data pack, it was better if i have put jio. Whatever be no operator can beat the...
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H
hero5577
from Pune, Maharashtra
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transfer of postpaid sim card to prepaid

Address:Nashik, Maharashtra, 423301

Since last three month i have applied for vodafone prepaid card, instaid of the postpaid sim card for the same mobile number to gauri mobile shop, opposite bus stand, satana, dist-nashik, pin-423301. But the vodafone store is not doing the same, they are just passing the time of mine and every day telling new reason. Many a times i have called vodafone care, but they are also not doing the needful. This all is very bad....
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A
Akash Sukheja
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted without consent

Vodafone deducted 49 rs from my account today. Last deduction show dnld-dls0049_ppu_kin00587001
I want my refund back.. Customer care hold me for 15 good minutes and then i hung up the call.
This is a fraud done to vodafone customers. Without even consulting the customers they are charging money. I also dont got any nessage for service activation but still my last deduction showed 49 rs deducted. I want my refubd back or else...
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B
bhumikajoshi2016
from Mumbai, Maharashtra
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internet connectivity issues - perfect example of customer harassment

Address:560045

Hi,

Please reach through this account patiently. It is a long one but demonstrates the complete incompetence of your customer service organization.

I have been having issues with my internet for the past few months across bangalore. Either i get no internet, or if i do, it is a few kb at a times and then nothing. The situation is so bad that i an unable to book cabs, complete payments etc. Expecting to access...
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N
Nagendran N
from Chennai, Tamil Nadu
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charging money for dotbot service.

Address:600091

The service provider is quite often charging rs.50/- as subscription for 'dotbot' pack, and rs. 35 for 'fonemasti', which i have never asked for. I am not at all interested in these sort of nonsenses. Even after sending 'stop' messages several times, this practice continues. I am a retired person living on my pension and this makes me very much uncomfortable. Kindly arrange for taking appropriate action against the service provider so that...
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D
Dhruvin5412
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bill payment

Address:Ahmedabad, Gujarat

Hello

Myself dhruvin, i was working with orient enterprise guj pvt ltd company since two years back.

Since last one month i am getting frequent calls from vodafone payment collection department to talk with mr. Hardik from orient enterprise. Where in i have already told representative mr. Shubh, pratik[protected] that i am no more associated with company and i have also provided company land line number to...
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R
Raghav Kataria
from Ranchi, Jharkhand
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have low validity then that was told in offers

Address:335001
Website:www.vodafone.in

I got a message from vodafone of offer rs347 in which they were giving me unlimited calling plus 55gb internet for 55days. The next minute i recharged my number with rs347 but got only for 28days. I called customer care but they denied increasing the validity of the pack. The company is doing fraud and is stealing money from the customers. Worst company ever vodafone...
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S
Shashank1175
from Nellore, Andhra Pradesh
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sim card activation

My number has not been activated since 6 days and the staff doesn't reply properly and i had to go to the store for 6 days and call ur staff around 50 times to listen to some lame excuse! Is this how u treat your customers? Your value of word is depreciating like your service. I have been using vodafone since 10 years and this is very disappointing...
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S
sharmanilin
from Surat, Gujarat
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complaining from last 6 years about stable network at my office

Address:Surat, Gujarat, 395003

My complaints to vodafone company is continue from last six years and complain number is (Service request no [protected] repeatedly network problem)
Complaint docket number:[protected] given by nodal department in my mail

Repeater has been installed at my office that is not working due to that i am getting regular network complain, now its my exercise to complain regularly to vodafone as they are not taking it seriously,...
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Address:Ajmer, Rajasthan, 305901
Website:www.consumercomplaints.in/new_complaint

Dear sir/madam,

My self suresh my number is and many mobile is [protected] could check why my main balance it automatically deducting?

I was recharge last 2 time 200 rs but after that i see always going on in negative my main balance.

I don't understand why i having like this happening?

Could you help me plz?

I am waiting for your reply...

Thanks & regards,...
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R
reshmaparia
from Mumbai, Maharashtra
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outgoing sms barred without intimation

Address:Mumbai City, Maharashtra, 400101

The outgoing sms service on my vodafone prepaid number has been mysteriously barred without any intimation. The customer service is lying to me saying that it is a handset issue. I have tried the sim on multiple handsets and have got the error 'requested facility not subscribed'. You have very unprofessional, customer unfriendly agents. If there is no resolution soon, you will lose a customer and of course get poor word of mouth from me....
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S
Sohan P. Gupta
from Delhi, Delhi
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offer message received but not activated

Address:New Delhi, Delhi, 110084

I have rcd a msg on 02.08.17 that at a recharge of rs. 46, you will get 1 gb 3g/4g data valid for 28 days and the same is valid upto 05.08.17. I have confirmed the same from customer care also on 04.08.17 and recharge with rs. 46. But i was surprise to see that i have received only 150 mb 2g data valid for 28 days. I have talked to customer care officials several times and they have assured that you will get the extra benefit shortly. I have...
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