YOU Broadband India Complaints & Reviews

I have never had such an internet issue before with any other broadband. These people always have outage issue in my area every 2 days . Their engineers are least qualified for solving issues. Maintenance and outage every other day. Even their speed is not upto plan. I have taken 75mbps and I get only 20 to 30 max .

My friend had recommended this broadband, but i would suggest no one to use their service. They have service...

My registered mobile number is [protected] since last 5 days i submit request to transfer my net connection from one place to other place but no response is given by by your company...

I have taken 100mbps plan and I am getting 10 mbps max to max speed and after complaining to you broadband no one is solving problem...

My You Broadband Account Number is 2028134 and User ID is you901.
My broadband internet is not working since 11 Days (19-May-21).
I have complained about this many times but get no response.
Also to inform that I have renewed my account for 6 months, just before 24 days with Rs.4, 956. Request to extend the renewal date for 12 days.
Attaching the screenshot of complaints herewith.
Kindly do the needful....

Last five days without net of YOU BROADBAND.
There customer care is total waste.they only say within 24 hour your problem solved.
But if you ask them what are the progress to solved the comlaint they doesn't know.i am very disappointed.there is no proper mechanism to handle the problem.
Pathetic service...

Hi,

YOU BB ACCOUNT NO - 1926725

Above Link is down since 7 Days . Please help me address this issue else let me know whether to switch any other service provider .

Regards

Jajati K Das
[protected]...

I'm using You broadband internet for more than 6 months. From few days the internet is not proper at my area (Kakinada). The team is also not responding (quickly) they even saying useless answers. If we lost internet after 6pm in the evening they are not even checking the issue. Again we are getting the internet on the next mid-of-day. Like this it's happening for a week. Mostly the service is veryyy bad. We are really really veryyyy frustrated...

We have lost the internet due to the internet connection wire got cut by a lorry. Please fix the issue as soon as possible....

I was a you broadband customer until 29th nov 2020. While setting up the connection they took a deposit of 2000 rs for the modem
Account number: 1998197
The service/ connection and customer care was so horrible that i had to leave the connection and the modem was collected on 29h Nov 2020. I was told refund will be given in 45 working days.

I havr still not received any amount. If i contact customer care they...

It has bee more than one year to following up with Youbroadband Team ButI have not received any updates yet. I have not received any updates yet, in spite of continuing followup.

I have been informed that I shall be receiving a check reissue of amount Rs. 750/- (Refund check date: 05March2020, Refund check no: 306115) at my local address as mentioned below within 10 days. However Still now, I have not received any updates from...

I had done advance payment for plan amount 3636₹ and after that Youbroadband stopped the connection due to unkown reason and after that before renewal of the plan I registered the complaint for cancellation of plan and refunding the advance payment i had dine in 18 march but they are doing neither of things they are refusing to refund the amount and also not solving the connectivity problem owing to that i dont see any reason to suscribe...

Dear Team,

As we checked at LTF_Pune Zenith complex branch the local Wifi router SSID is enabled and as per our LTF security policy the local wifi should be disabled at all LTF_Branch.
So please disable the Local wifi router SSID and confirm the same.

Need to disabled the local wifi of The Primery router which is connected on port no1 at our Lavelle SD WAN device.

address - L&T Finance...

Hi Sir,

I am Hemanth Harish Gandi, writing this complaint on behalf of Abhinava Teja Gandi (my brother).

We have decided to opt for You-Broadband internet connection at our house(address mentioned below) on June 6th, 2020 and had made a payment of INR 2169 towards our new internet connection. Ever since then, we never had relevant communication from the YOU Broadband team. We had been writing many mails and...

My Youbroadband Internet Connection is not working since last 5 days when I made fresh recharge for yearly package. I had complained 3 times, every time they say within next 24 hours your issue will be resolved but till date issue has remain an issue. Highly dissatisfied with after service...

No one showing up for problem facing regarding no internet connection it's been 3days...
Customer service keep saying only one thing
It will solve tomorrow by 10 am .. it's been 3days ....

I was been told that installation will be done in one day but no one showed up and they took money from me, as they wanted to confirm that I want internet connection.They still do not respond.I had chat with customer care the complaint number is[protected].
Amount is 2, 697.
Please help me get my money back...

Internet goes down frequently, and when I try to register a complaint through their website, it doesn't even show the required options to do that. Also, when I try to call customer care, it doesn't let me talk to the customer representative and says that they already have my complaint registered as well as their representative will call me and he never does.
Date: 29 January, 2021
Account No: 884055...

On 26 jan internet went down and in you Broadband app it was showing that it will be back running on 3pm i called customer service center and they said same now on 27 jan still internet is not working and they are saying it will start on 29jan 6pm this same problem repeats every week once. On holiday they stop internet service...

Hello,

The internet connectivity issue has not been resolved even after multiple phone calls to customer care. There is completely no internet connection continuously for the past 5-6 days.
Please help with internet connectivity
Account no: 2082581 (Gajuwaka, Visakhapatnam)

Regards,
Thiagarajan...

I have registered a complaint through Application (I.e, you Boardband app) at Thursday (14/01/2021) .Today it was more than 72hrs but no only is coming to solve my problem and I am calling there engineer but he is not picking my phone

My complaint number :[protected]...