100Bestbuy.com — Non delivery of products ordered against payment made and credit points

Address:

Ghaziabad, Uttar Pradesh

Sent a complaint to "[protected]@consumerlaw.in" on 11th Dec/'2013, from whom received the acknowledgement that "Reply for the New Post Added-Date:Wed, 11 Dec 2013 18:27:04 IST...
Hi Kapil
Thank you for your recent submission. We have received it and it's going through the editorial process. Once it is approved, it will be published to our site and you will receive a confirmation email.

Thank You,
admin " nut no response received till date. Please help.
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Body of complaint letter sent on 11th Dec.'13 to Consumerlaw :-
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First I have paid on 20.10.2013 Rs 599/- against Nokia Lumia 920 mobile contest in 100bestbuy.com after 3-4 days Company Called me and informed me that if i will pay Rs 7999/- then they will send me the products iball-6318i tablet with a free wrist watch and samsung galaxy S4 mobile with free deal coupon, then after they told me that in 6 to 7 days, you will get desired product. Amount will be 100% cash back. I have received the iball tablet and a wrist watch but not the mobile in contest.
Also, I purchased 1-Lee Women Black Jeans (97899) for Rs 1103/- with Ref.No. 27768576 against credit points 8598 and 2 Dark Grey-Black Sweatshirts for Rs 1188/- on 24/11/2013 where I paid additionally Rs.45/- and 1-Levis Men 511 Blue Jeans for 1028 with Ref.No. 27854764 which I paid via my credit card no. [protected] on 28/11/13. Today almost 13 days have been passed and still i did not received the product and company is not calling me nor reverting the mails I sent them on 27/11/2013 and 05/12/2013 to know the status. I am being harrased by 100 Best Buy Telecallers when I call to know the status of my order or disconnect my call. My register mobile no. – [protected],
All product’s mentioned below not received till date :
1. 1-Lee Women Black Jeans (97899)
2. 2 Dark Grey-Black Sweatshirts
3. 1-Levis Men 511 Blue Jeans
Please help me Sir/madam.