[Resolved]  121signin.airtel.com — requested for change of plan-no response-Regarding

Address:Chennai, Tamil Nadu

Dear Sir, My Landline No.[protected] A/c.No.[protected] Name: Lakshmi Rajam, Advocate I am using of your Broad Band data connection for the past five months, While getting connection, I requested your marketing person Mr.Mahesh ([protected] ) to install me the Plan Rs.699/- he promised me that after installation this will be switch over to the requested plan .But after receiving your bills every month, it seems that my request was not complied with, and the unused data's the outstanding bill was arises for Rs.4729/- this could not be bared by me and requested to change the Rs.699/- unlimited plan immediately, and waive the excess payments which I didn't use. Hope this request will be considered at the earliest or otherwise disconnect the connection immediately after dropping a Mail. Regards Lakshmi Rajam
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Jan 2, 2017
Complaint marked as Resolved 
Verified Support
Nov 05, 2013
Airtel Customer Care's response
Namaste Ms. Rajam,

This is with reference to your post dated 04 November 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Complaint comments 

Comments

Namaste Ms. Rajam,

This is with reference to your post dated 04 November 2013. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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