[Resolved] 1mg — Medicines not delivered

Jyotirmay Mohanta

from Vadodara, Gujarat

Address:	3rd Floor , D-141, TTC MIDC Nerul, Mumbai-400709
Website:	1mg.com

Order ID: PO[protected]

Medicines ordered for spouse:
1. Ajaduo 25mg (30 tablets) ₹2340
2. Cyblex M-80 (60 tablets) ₹388
3. Pioz 15mg (30 tablets) ₹157
4. Unienzyme (90 tablets) ₹ 306

Only Cyblex M-80 and Pioz 15 mg Medicines were delivered on[protected] by MEDIKART DL Number: MH-TZ7-337463, Address: 3rd Floor, D-141, TTC MIDC Nerul, Mumbai-400709

Invoice no.[protected]/[protected] dated[protected]

I have escalated the issue to one mg but they are replying that all medicines were placed and sent.

If this is so, then why I have not received any of the remaining medicines I.e. ajaduo 25mg (30tablets) of ₹2340 and unienzyme (60 tablets) of ₹ 306.

At least they should have done QC before sending the medicines. I have earlier also placed orders in small quantities from one mg but never faced such disgraceful experience.

+5 photos

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Jun 24, 2020

Complaint marked as Resolved

Amount of Rs. 2189 refunded after deduction of cashback/discount.

1mg customer support has been notified about the posted complaint.

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Comments

Francis Joseph Varghese

Jun 28, 2021

Payment take in full. When opened the package found one bottle of Eno was missing as per order placed by whatsup. Amount agreed in whatsup order did not match the bill amount. This was my first experience with 1mg Medikart. Sales team who took the ordered was informed about this shortage.