1win — Unblok my id send kyc link

Address: India

Website: [email protected]

Subject:Complaint – Account Permanently Blocked “At My Request” – Request for Proof/Audit Trail – UserID: [93781967_]

Email Body: Dear 1win Security Team,

My 1win UserID: [93781967]
Registered email/phone: [[protected]@gmail.com]

You stated in your email: “The account cannot be unblocked, it is permanently blocked at your request.” I did not request a permanent block/self-exclusion and I have not been provided any evidence for this claim.

Please provide the following within 72 hours:

Exact timestamp (date/time + timezone) when the alleged block request was created
Source/channel of the request (in-app / live chat / email / phone) and the ticket/reference ID
Copy of the request text and/or chat transcript (or relevant email headers/log reference) showing my request
The exact Terms & Conditions clause used to apply a permanent block
Confirmation of current wallet balance and the procedure/timeline to withdraw/settle any remaining funds (if applicable)
If you cannot provide verifiable proof that I requested the permanent block, please review the decision and either restore access or provide a clear evidence-based reason for refusal and allow funds settlement as per your published rules.

Regards,
Full Name: [sahil niranjan borde]
Date:[protected]