1win — Withdrawal successful in 1win website but still not received in bank account since 23-june-2026

The withdrawal was requested successfully, but the funds have still not been credited to my bank account. I kindly request that you investigate this transaction and provide me with the current status.1win support team create ticket s two time and both ticket closed without any solution.
They give me UTR number:[protected] but I contact bank via email that give utr to them but they denied to amount credited with specific utr.

Game id: 65611288
Withdrawal amount: 1608
Withdrawal date:23-june-2026

I already request for close game account.