2Gud.com — refund issue

I had an issue with refund. I ordered a mobile from 2 gud.com (Flipkart pattner) on 17 th august 2019 (Order id - od[protected]. And cancelled on 20th august 2019. But refund is not still credited (Refund id[protected]. They are giving fraudulent messages and informatiion, like 2- 5 banking days they will refund like that. And itz too much late for me now because itz almost a month now they are not done the refund still. And am fedup with there technical reasons. I informed flipkart also but no supporting kind of reply from them. Kindly help me to get my money.