[Resolved] Abhibus Services India — abhibus ticket booking using phonepe transaction failed but till now no refund | |
I have booked bus ticket in abhibus website on 04/09/2017, unfortunately the transaction got failed but the amount detected from my phonepe wallet. When i enquire with their customer care they responded the amount will refund with in 5 working days. But now almost 7 days completed still there is no refund. My transaction details: Phonepe transaction id: p1709040001508018620867 Abhibus order id: o_30719880 Abhibus account : prabu. [protected]@gmail.com Was this information helpful? | |
Sep 21, 2017 Complaint marked as Resolved Next day itself Abhibus has contacted & resolved my issue and did refund money(the failed transaction amount) back to my PhonePe account. This is the first time I've used this website(ConsumerComplaints) to post a complaint and I got it resolved in time, thank you for that.
I was planning to avoid future bookings on Abhibus but, since they have responded and resolved my issue without much hassle, I still got hope on their service as trustworthy and will continue using them. AbhiBus Services India customer support has been notified about the posted complaint. Nov 15, 2017 mani579's response Feedback mailer tracking - Ticket No:[protected] Rt:0.80
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+91 40 3366 7799 [Head Office]
1st Floor, GNR's RV Insignia, Silicon Valley Layout, Image Garden Road, Madhapur, Hyderabad, Andhra Pradesh, India - 500081
Case No:[protected]
Almost I contacted them for 7 times and they always keep on saying that issue will be resolved in 48 hours. But even after 25 days issue was not resolved.