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abof.com / Aditya Birla Online Fashion Complaints & Reviews

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Last updated Nov 11, 2023
Complaints 44
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Unresolved
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Aditya Birla Centre, S.K.Ahire Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400030

abof.com / Aditya Birla Online Fashion reviews & complaints page 3

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PrashantBasrur
from Mumbai, Maharashtra
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Refund not given despite being told that it has been sent

I ahs placed an order for shoes on abof.com. when the shoes were delivered, they turned out hing like the pics shown so i sent it back.
1. The process is extremely cumbersome, as if they want to discourage you from returning the below par goods
2. The customer care does not even have a 1-800 number and the lethargy and lack of interest amongst their people is palpable
3. I was told that the payment has been made. A month...
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PrashantBasrur
from Mumbai, Maharashtra
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Refund not given

Address:Mumbai City, Maharashtra
Website:abof,com

I ahs placed an order for shoes on abof.com. when the shoes were delivered, they turned out hing like the pics shown so i sent it back.
1. The process is extremely cumbersome, as if they want to discourage you from returning the below par goods
2. The customer care does not even have a 1-800 number and the lethargy and lack of interest amongst their people is palpable
3. I was told that the payment has been made. A month...
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1 other people found this review helpful
1 found this helpful
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Nishant Vivek
from Bengaluru, Karnataka
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Waiting for Refund of return item, since 21 days but no response

Address:560037
Website:abof.com

I placed AB580187 order on 15th Jan on abof.com which had multiple items. Recieved the order on 21st Jan. Returned an item(abof Men Blue Casual Jeans) on 22nd Jan due to size issues.The courier guy from Ecom-Ex picked it up on 22nd Jan. Since that day till 8th feb(today), I've been waiting for my refund. I've talked to customer support more than 5 times, but all they say is about giving my case to supervisor.They claim that due to their technical...
+1 photos
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arpitjain2204
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not returning

Address:Mumbai City, Maharashtra, 380004
Website:www.abof.com

I had placed an order on abof.com on 21st December of 'Pepe Jeans Jacket' for Rs.3499. I got the product and paid cash on delivery. The website claims for 30 days return of all products. The jacket was not fit for thats why I wanted returned. I contacted them 7-8 times on their customer care number but they always said product will be picked up in 4-5 days. But it has not been picked up since last 20 days. They are falsely claiming 30 days...
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