abof.com / Aditya Birla Online Fashion Complaints & Reviews

I have ordered for few products including a pair of shoes through this website www.abof.com with order no. Ab6220656.
Not satisfied with the product (Shoes), i have raised a return request (Return no. Rp[protected]. The product has been sent back to them and refund has been initiated. But no refund is made still yet.

I tried contacting them through chat 3 times and in email 2 times.
I have also called them once.br...

I ordered something on 30 june... Returned partially out of that... Got some amount credited to my abof account on 30 july... And today its not there. Your customer care says it was a gift card with 60 days validity. But it was my money which you people have already taken from my account in on june 30. So can there be 60 days validity to it. You are not giving something free to me. That was my money with you.

This is totally...

This is regarding the complaint i raised to abof customer care on 25th of september for my order on abof.com

I did not receive my order but the status shows its delivered

They shared me a pod which i confirmed that its not mine and still i am not able to get my order delivered and when ever i call the customercare for the issue update they say its still in progress...

I dint not get a product as for the promise date from Abof.As they promised me for a call back from customer care that I get a call from manager which I did not get till now. Today without calling me one guy came to my home to delivered the product. I ask him to wait for 15 min so I can come and collect that. He was not ready to wait for 2min also.. I am very upset with this service. I will not leave like that. I want to highlight this issue...

Dear reader's,

I wish to complaint regards to pathetic customer service from abof.

I purchase product on 27 august 2017 after selecting i was landed to payment page and made the payment. The amount got debited from my a/c

27 aug 2017 [protected]-payuadityabirlaonlin [protected] 27 aug 2017 1, 736.00

I also received text msg from hdfc bank of amt debited and no text of abof or...

The item i ordered (Abop[protected]) in lying in kunnamangalamhub calicut for more than 3 days now. Until now i received my products on time and in good condition, therefore was regularly purchasing from your site. But this time my item delivery by ekart is taking so many days. If i dont get my item on time, i would stop purchasing form your site nor recommend it to my friends....

Please find the chain email from abof.com that they can not change the same product because they don't have in the stock they have credit 150 bucks in my accounts more than this they can't do anything because they don't have any policy to satisfied there customer i have a question after this email that if they have quality check team so how product is defective they apologies but i will do with there apology and what i will do with there...

I have been waiting for my shipment for so long now. Every day i talk to the customer service desk they give me some stupid answer. I have already paid for that shipment, i think thats the biggest mistake i did.
That shipment is in gurgaon for past 2-3 days.. And they are not able to deliver it in gurgaon itself. Can you please let me know whats going on. If it doesnt get delivered today i want my money back....

I ordered spykar jeans from abof.com order no. Ab5334964. But i received different duplicate product. I create return request but abof customer care executive told me we r giving original product from our warehouse... Such a very fraud company.. I ordered many products from other site but abof.com is very worst experience... Plz don't buy anything from fraud site....

I have placed an order on 24 june, 2017, for a carlton london women Beig/BLK CASUAL SHOES. I recieved my order on 5 july, 2017, as soon as I opened the package and took out my shoes the carlton london tag came out on its own and below the tag there was another tag on the name of some Celetro or so I coudnt read it properly because it was distressed, another thing the product looks like an old one and beeds on the shoes look like the color...

Damaged products
Abof all about fashion online shopping these guys r selling damaged products. I have purchased 4 t-shirts i have not checked when i received dint even opened. 1 day wanted to wear when tried i have seen damaged in t-shirt when i raised a complaint stating that i have received damaged they say it's been 15days so can't return. When i gave request it's was about 4 to 5 days more. But still the quality they have to check...

I have purchased around[protected] in the month of nov-dec 2016 through my credit card and for the whole purchase i should be getting 15% cashback on or before 14th february. But today is 26th april. After calling them 200 times also they didn't give me my cashback and whenever i call them, they are saying "your issue has been escalated with high priority and you will get a call withing 48 hours". But unfortunately that never happened. It...

One product was returned in feb for which they said refund was initiated on 7th feb but when i tell them that i haven't received it which was on 21st feb they told me to share my account statement ..very same day i did that they told me that they have escalated issue to their finance Department n will update me in 24 hours but nobody called back..since then i havebeen asking them for atleast providing me ref no. For the refund but they just...

I returned my shoes bought from abof
Order no ab3666488
But the refund amount hasn't yet credited in my bank account
I have called manh times
But every time they just escalated and enquire my problem
This is my worst shopping experience till now
I am a regular buyer from online sites
But this type of incident is very shameful
Why they are calling it abof...they should simply change...

Two of my Order: AB3864416 and AB3843385 are pending for return since last 2 weeks. i have contacted them multiple times and have emailed them many times as well. But the only thing i get is that the matter has been escalated. I have been out of station prior to receiving the products and were received by a friend. Since then products are lying as it is, they are not even opened. After giving all kinds of excuses to take take up the products...

My comp
I purchase shoe from ABOF online vide Order No. AB3434373 and I recd our Order AB3434373 against purchase two items, detail are as below :

1. abof Men Black Sandals
2. Foot-In Men Brown Formal Slip-on Shoes

But quality of Foot-In Men Brown Formal Slip-on Shoes is totally bad. I wearing only two hours after see top skin lift of shoes.

The shoes is totally rejected. I already...

It has been more than one week, since I raised a concern and was assigned with ticket : [Incident:[protected]], due to fault in their transaction system my 1000 rs was lost. They promised me that this issue will get resolved within 48 hrs, but still this is pending.Every time I call them they ask for 48hrs. Even After repeated request and multiple phone calls, still there is no progress....

I have ordered two dresses from your company.. both having the suze problem. so one i opted for exchange and another for return.
one guy came from NUVO Ex and took my both dresses, the exchange n return one.
now another guy came and asking for the echange product. i showed him the receipt that i have already gave my two dresses. now they are not giving me the product.
kindly please look into the matter. and this the...

I placed an order on 3rd Oct through Allen Solly website for 2 products against Order Number 2511363. While one product was received after 15 days but there is no update on the other product. Been following up with team at Madura Fashion / Allen Solly but all in vain. The Customer service team is just not ready to help nor they want to give a solution -All they will do is the autoamted mail which says they will get back in next 2-3 working...

I recently purchased product from abof. I have applied coupon which was mentioned in app as discount of 400 on purchase of 1200 rs. When i received product it was looking different from what shown in pics hence i asked for returns as its mentioned as hassle free return in 30 days. When i contacted costumer care, i was told that i cant return i my product due to code which i have applied. They said that this was mentioned in terms and condition...