Acer India — Defective Acer TV (AR50QDQGR2851AD) - Power-on Issue, No Resolution Despite Multiple Follow-ups

"Dear Sir/Madam,

I'm writing to report a defective Acer TV (Model: AR50QDQGR2851AD, Purchased in September). The TV stopped working due to a power-on issue on Dec 28. Despite multiple follow-ups, there's been no resolution or replacement.

Details:
- TV Model: AR50QDQGR2851AD
- id: TL[protected]
- Issue: Power-on problem
- Date reported: Dec 28

I request immediate replacement or refund. I've attached proof of purchase and correspondence with Acer support.

Expecting prompt action.
Sincerely,
Jagadeesh
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Acer India customer support has been notified about the posted complaint.
Jan 31, 2026
Updated by jagadeeshyadav.0815
Still awaiting resolution from Acer India. Last follow-up on [date]. Requesting escalation to higher authorities."
 
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