Acer India Complaints & Reviews

Its been a week that I raised case ID 3928792I with Acer
Daily multiple followups are done but still issue is unresolved
Today i have escalated to ACer escalation matrix email ids too
Here is short summary
I purchased ACER Nitro 5 in 2020 around Aug timeframe
System started behaving slow in 3-4 months o[censored]sage
based on my Prev ticker in Feb'21, Motherborard was replaced
Post motherboard replacement,...

Laptop Details-
Laptop Name- Acer Aspire 7
Model No. - N19C5
Date of Purchase[protected]
Issues Faced-
Flickering of Screen
Abrupt Shutdown of Windows
Slow system Performance

Background & timeline-

I Purchased acer laptop aspire 7 on 23 of June 2020.
Last week the laptop was showing weird behavior like sudden shutdown, flickering of screen.
After...

Hello Team,
I have a Predator Triton300 (SNID: NHQ9YSI[protected]) which I purchased on 25th Jan'2021. Few days after, it started giving some issues with the GPU. I reported this issue with the support team almost 3 times, generated the ticket 2 times (shared below) and engineer visited 3 times but no resolution as of yet. They are only giving false statements/ wrong commitments but no firm resolution on this.
I am really...

Hi,
I purchased a new acer nitro7 on 20 september 2020 from pari computers pvt ltd, which is a official acer store.
I wanted to clean dust inside the laptop because if was overheating, therefore I opened it on 11.03.2021.

But cleaning dust showed no changes in temperature, therefore I filed a complaint on 12.03.2021 for repasting the thermal paste in my laptop. Later a acer technician visited my house and opened...

I have got new lap top acer aspire 3 recently. Its touchpad stopped working after three days...

I've recently bought my predator laptop...
In the initial stages it worked fine .but now the system is getting stuck and restarting .
When I contacted customer care they send their person and he told to change the motherboard.
The mother board is damaged in a newly bought laptop....

I have been waiting since 20 october 2020 case to 3718553I find the spare for my laptop and i moved to west bengal and opened new cade id 3849433I and still they havent found any spare for me and i missed my 2 exam and 3 interview cause of this cause my laptop is turned of for 4 months now.they doesnt seems to care anymore ignore my mails and call and no same reply on tweeter and sometimes no reply on tweet and no dm reply.....

The various key of keyboard is not working. as i tried to work with another keyboard, that works....

Case ID 3832825I, It's over 12 days since the spares is requested but Acer didn't care about consumer support they didn't even care how they are wasting consumer precious time. I've contacted them through calls and email but nothing works. Customer care call service forwarded my query.
But spares didn't have any news of arrival.
I'm tired and frustrated from Acer. My netbook is off for more than 2months....

Sir
This is in reference with my purchase of an Acer EX[protected]GA(NX.EG8SI.001)
PURCHASE DATE 09/09/2020
MODEL NO. Acer EX[protected]GA(NX.EG8SI.001)
RECEIPT NO. UT/20-21/1153
From the last two days i am seeing that the left side of the screen is opening which is visible in the attached picture, laptop pics and receipt pic is attached.
Kindly Register my complaint and amend the problem
Thus...

I ordered a recertified laptop thinking it is an original (genuine new) laptop by mistake. After Knowing my mistake, I called acer customer care service multiple times but they said we can't do anything about it.
So I email their technical team through Gmail multiple(10+) times to tell them my issue. But still, they are not helping me out.

I told them to cancel my order & initiate my refund, Or Replace/ Change my order...

The attached images clearly shows how the Acer product is. I faced such problem twice in 1.5 year span.

The hinges broke and the repair is very expensive.

I am very very disappointed with the Acer Aspire 5 model and the kind of feedback I received from the company.

I want my money and opportunity cost back....

Someone else placed the order by misusing my debit card and immediately card blocked by my bank. Inspite of repeated request, Acer has not stopped the delivery of the product as it might be delivered to some wrong person as I am not available on the given address to take delivery. BANK message confirming some suspicious activity on use of my debit card and block of debit card is attached. Bank blocked my debit card immediately when payment...

These damages to my laptop are the prizes which are given by your authorized service centers Such as "Ruchi Infotech and Venmitra Systems
1) Ruchi InfoTech has damaged my Laptop System cooling Heat Sink for which I have mailed a month back
2) Venmitra Systems when they got First replacement of Laptop screen they tried to change but screen size was different so they handovered to us the laptop and asked to come when they will...

Sir,
as per my complaint to the customer service center then sent a service engineer for my acer aspire 7 battery problem. and your service engineer looked at the problem and detected a battery backup issue by physically using my laptop. and he told me i have to collect a report using acer software for battery issues but software is showing everything is fine and he told me i can't do anything about this company know only report.br...

Keybord batan not working...

First of all I am a real person and customer of acer and this is a real and genuine review anyone can confirm this with me by mailing me, my email id is
[protected]@yahoo.com

I brought an acer aspire a315-53 laptop 15 months back in last months of 2019, it was my first laptop so I used it very carefully after 2 months suddenly it went dead, I called the customer care and they asked me to reset battery by small pin whole...

Hi Team,

Highly disappointed from Acer services/staff.

I would like to inform you that I had an issue with
my Acer i7 Nitro5. It stopped working suddenly on 20th Dec'2020. I purchased this laptop on the 30th Oct'2020
and hardly used it in Nov'20. I started using it for 2 weeks and stopped due to a motherboard issue. I called
customer care and explained the issue, I visited the store...

I ordered Acer gaming laptop on 25 November for studies ( price:49990 )rs
from Flipkart .But I received Acer one 14 (price :23000 )on 30 November .Now its been over 4 weeks and they didnt give me any resolution of this problem and also they refuses to replace the product . They are just giving me dates on dates, even workers of coustmer helpine are not answering me correctly .
When i talked to there seniors, they promised me...

I have purchased Aspire A315- 56 model laptop in august, model no.: NXHS5SI[protected]D3400. From purchase itself I am having issues, till now there is no resolution for my product. Different problems were occurring. Its been many days, till now I didn't received my product...