[Resolved]  ACT Fibernet — wrong bill

Address:

Bangalore, Karnataka

I requested for connection disconnection from bangalore before july 2019, so support team created a new ticket for disconnection.

Despite giving them a week to disconnect they disconnect it on 9th. But now i have been advised to pay 3/4th of month bill, wherein i haven't used internet for the whole month reached customer care but there is no update. Some old devices might have connected and 90gb was utilized out of 1500 gb of my quota. I said i would still pay for 90gb only, but the rude and ill mannered customer service agent didn't listen and started arguing. They sent me a final reminder as well. Which i am not going to address

Worst communication channel internally and bad experience on customer suport.

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