[Resolved]  ACT Fibernet — Irresponsible behavior toward customer, very bad service.

Address:	Hyderabad, Andhra Pradesh, 500061
Website:	portal.actcorp.in/web/hyd/home

I am existing costumer o[censored]r Beam fiber (ACT) from ramanatapur since 3 years, we shifted to new location i, e Warasiguda, Secundrabad, we raised a request for new connection and the person responsible for this in that area is Mr. Naveen, i contacted him and i myself went to the office for speedy connection as i needed the connection asap and paid for six months, and he is not responding since then, is that a professioinal behaviour ? i am very frustrated by this kind of behavior and i raised 6-7 tickets regarding the same but there is no action taken, is that a customer problem he should pay the amount to you people and be back o[censored] for the connection? i reported this to the main office too but there is no action take, who will answer my query??? i finally raised a ticket for cancellation of the connection as i got it that u people are not worth taking service, for that also u ppl have problem not reached me till now, if this is the service you offer for a new connection then what if i face a problem later on...you people will lose customers if this kind of behavior. Very bad service. FIY : My name is Pradeep Mahendra ([protected]) connection is on my name.