[Resolved] ACT Fibernet — [protected] - wifi not working | |||
Hi team, Act wifi is not working for the past 2 days. I raised a request in act app and i was contacted by the customer care and they confirmed that they will send a technician to my home to check and resolve the issue. But no one contacted me today (07/10/2018) and i contacted the act customer care 4 times today and every time different person attended my call and i have to explain them the issue all over again. Now they are saying they will send a technician tomorrow (08/10/2018). If they had come today it would have been better since its a sunday. Now i have to wait for them to come tomorrow and after what happened today i am bit skeptical that whether the technician will show up tomorrow. Act team, kindly request you to look into this asap. This will affect my day to day activities. Was this information helpful? | |||
Nov 18, 2018 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Oct 09, 2018 ACT Fibernet Customer Care's response Hi Sabarish Jothi, We regret the inconvenience caused. Please be assured that our team is looking into this. Regards, ACT Fibernet | |||
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Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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