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ACT Fibernet

ACT Fibernet — Account Deactivated without any intimation

I never asked for a disconnection of my account. But ACT disconnected my account without any intimation given. After raising a request for reconnection, they made me wait for 48 hours and closed the ticket, and now, I am unable to do anything. My app says, account deactivated, but why?
This is so unprofessional. I am an IT professional and I need wifi on daily basis, but ACT is acting so unprofessionally here. I will never recommend ACT connection in Jaipur.
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We regret the inconvenience caused. Please share your account ID. We will get in touch with you.
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We regret the inconvenience caused. Please share your account ID. We will get in touch with you.
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    +91 91 2121 2121
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    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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