[Resolved]  ACT Fibernet — account disconnection issues

Address:Yelahanka, 560064
Website:ACT Fibernet Service provider

Act fibernet sucks big time without any proper connectivity to the end users. I got frustrated following up with customer care to get the connection resumed, instead i decided to end the connection with a such poor service. Even after informing to customer care to disconnect the connection, which they have not done and i get repeated calls from bill section to the pay the due amount for the month. Billing section such a worst creature they don't even listen to customer about the problem, instead they just demand to pay the bill even though the issue on their side.. Such a worst internet service provider...
Never ever i would recommend act fibernet to any of the users.
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Sep 16, 2019
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2019
ACT Fibernet Customer Care's response
Dear Chandrashekar,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet
Verified Support
Aug 16, 2019
ACT Fibernet Customer Care's response
We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you.
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Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Concerned authority of grievance

=> click on Central Government

=>select Ministry/Department => Telecommunication

=> Description

=> security code

=> submit

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    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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