[Resolved] ACT Fibernet — act billing

moazzamh94

from Bengaluru, Karnataka

Address:

ACT Bangalore, 560103

This is moazzam hussain an act fibernet customer with account number[protected], mobile number [protected].
I want to inform about extremely pathetic conduct of act customer service and act billing teams. Let me tell my incidence.
My act fibernet invoice of december and january don't have any dates or periods of bill mentioned on the bill. Due to this i am unable to get these bills reimbursed from my office. Since last 3 months i have requested act customer care more than 20 times to send me the proper date mentioned bills. Pathetically this request is unresolved even after 20 repeated requests over past 3 months. Since last 1 month i even had been requesting act nodal officer mr. Srinivas ([protected]) several times but even after this my issue is unresolved.
I m highly distressed due to this behaviour of act.

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May 13, 2019

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2019

ACT Fibernet Customer Care's response Hi Moazzamh,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet

Verified Support

Apr 08, 2019

ACT Fibernet Customer Care's response Hi Moazzamh,

We tried calling you, but were unsuccessful. Request you to share an alternative contact number or a favourable time.

Regards,
ACT Fibernet

Apr 09, 2019

Updated by moazzamh94 Thanks. Today you eventually resolved my problem. Many thanks to consumercomplaints.com for getting my issue resolved. Feel free to reach me at +91-[protected].