[Resolved]  ACT Fibernet — Act broadband atrocity

Address:600033
Website:www.acttv.in

Yesterday I called the ACT Fibernet manager why the customer support is not picking up my calls and he gave me improper responses and harassed me and after 5 minutes he gave my message "Line wont work you" disconnected my internet in middle of my freelance job. I called the ACT customer support and they also behaved unprofessional . I recorded everything and put it on web

Here is the Video : https://www.facebook.com/sreekh/videos/[protected]/

After that the video was released today morning they got my connection re-connected back.

I have attached the screenshot as well.

The manager treated me very bad and I lost my one day freelancer job money

It is fine if there was a problem with connectivity issues

but he wantedly disconnected my connection even after I paid my bills telling that the reason was I misbehaved with the manager.

Please check the video link: https://www.facebook.com/sreekh/videos/[protected]/
+1 photos
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Complaint marked as Resolved 
Verified Support
Nov 26, 2015
ACT Fibernet Customer Care's response
Dear Valued Customer,

The above mentioned grievance has been resolved. For further queries you can contact us on [protected] or [protected]@acttv.in. Thanks

Warm Regards,
ACT Fibernet
Complaint comments 

Comments

Dear Valued Customer,

We sincerely apologize for the inconvenience caused, we will get in touch with you.

Warm Regards,
ACT Fibernet
No one got in contact with me. Do you think I am stupid?

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